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Iberostar Cozumel

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Traveller (5639)
Pool & Beach (1297)
Room & Suite (857)
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Overview
  • Excellent46%
  • Very good36%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“star friends”(590 reviews)
“dressel divers”(476 reviews)
“pink flamingos”(49 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Reviews (5,268)
There are newer reviews for Iberostar Cozumel
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4,734 results
Traveller rating
2,037
1,743
622
228
104
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2,037
1,743
622
228
104
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All reviewsstar friendsdressel diverspink flamingosfishsteak restaurantwater shoestenderloindive shoprooms are smalltex mexswim up barsand fleasspecialty restaurantsmattress topperrocky beachother resortsmain buffet
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11 - 15 of 4,734 reviews
Reviewed 2 weeks ago via mobile

Amazing place, amazing hotel, amazing country! Great food, great people, great company 😘 You know who you all are x Fantastic from start to finish, the whole getting married abroad experience certainly lived up to our expectations! Thank you CozumelMore

Thank SiLydDon
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded 6 days ago

Dear guest, On behalf of the Management and all the staff of IBEROSTAR Cozumel, we would like to thank you for choosing our resort on such an important occasion. We are honored to have being the hosts of your Wedding and we are glad you...More

Reviewed 2 weeks ago

We recently returned from our 3rd stay at the Iberostar and it was another great stay. This was our first visit since they've upgraded the rooms. The changes are super nice. I love that they got the refrigerator out of the closet and added a...More

1  Thank carribeancruising
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded 6 days ago

Dear guest, Firstly, we want to thank you for your loyalty towards IBEROSTAR Cozumel. We are honored to know that you were captivated by our privileged location, the attentiveness of our team, our beautiful facilities and our tasty gastronomic offer, as one of our main...More

Reviewed 2 weeks ago

We spent a week here and were comfortable and content. The grounds are gorgeous and the pools are wonderful as is the ocean. Lots of pool/beach chairs and lots of great food all the time. Nice dining choices.More

1  Thank paula1326
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded 2 weeks ago

Dear guest, Thank for choosing IBEROSTAR Cozumel as your holiday destination and for taking the time to share your experience with us and with the TripAdvisor community. We are happy to know that you enjoyed our beautiful grounds, pool and our wide and tasty gastronomic...More

Reviewed 2 weeks ago

You won't be disappointed. Location beautiful but coral off beach so bring water shoes. Smaller than other Iberostar Caribbean resorts. More relaxed, and charming. The entire resort is very clean and we'll maintained.More

1  Thank Stephen E
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded 2 weeks ago

Dear guest, We want to thank you for having chosen IBEROSTAR Cozumel on your recent vacation to the Mexican Caribbean. It is great to read that you left with such a positive impression of our resort and our privileged location lived up to your expectations....More

Reviewed 3 weeks ago

This is a hotel resort so it was nice that we weren't subjected to timeshare pressure presentations. Food was very good, there is better at a much higher price elsewhere but nothing disappointed at Iberostar. Hotel room was clean and room cleaning service was top...More

Review collected in partnership with Iberostar
1  Thank John P
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Most Booked Properties in Cozumel, Mexico
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Restaurant
Spa
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
US$143 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#7 Spa Hotel in Cozumel
#9 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$143 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#7 Spa Hotel in Cozumel
#9 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (5639)
Pool & Beach (1297)
Room & Suite (857)
Dining (388)
Family and Play Areas (50)
Amenities (46)
Business Centre & Event Rooms (18)
Questions & Answers
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michelle3922018
16 May 2018|
Answer
Response from bf900 | Reviewed this property |
Yes. However, tt's a little cheaper to use local currency.
0
Votes
hollyho1951
8 May 2018|
AnswerShow all 2 answers
Response from Divecozumel | Reviewed this property |
The resort is the farthest one south on the island. It takes about 15 to 20 minutes one way in a taxi to get to the town square. 2 years ago it was about 20 bucks each way for 2 people to get into town. You can walk both... More
0
Votes
Kathy G
4 May 2018|
Answer
Response from RTA4723JEA | Reviewed this property |
We have opted for the superior room twice while my in-laws just got the standard room. As far as I can tell, the superior rooms are a little bigger, closer to the pool and on the second floor so you have a view. For the... More
0
Votes
Room Tips
"Beware of some lower level rooms .. might be flooded !"
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"you can't go wrong anywhere on the property"
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"Ask for a king bed. We received one with no problem."
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"2nd floor rooms are less musty"
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