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Iberostar Cozumel

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#10 of 51 Hotels in Cozumel
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Iberostar Cozumel
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4,715 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Cozumel
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Showing 4,292: English reviews
Ontario
Reviewed 5 days ago NEW

We just returned from a wonderful vacation at the Iberostar Cozumel. The week was fantastic. Food was really good. I'm a picky eater so it takes a lot to pass the test. The variety was wide and we didn't even need to do the specialty restaurants because the buffet was so tasty. Can I just say, marshmallows for dipping in...

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2Thank aprilmay3
Ottawa, Canada
Reviewed 5 days ago NEW

We were there Feb 21-28th to be able to celebrate our 5th Wedding Anniversary- we were married at the resort in 2012. This was also our 5th time back as we lov this resort! We keep coming back and and have figured out why. Of the many we have been to it is quaint and beautiful- the grounds are so...

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5Thank Aqua242017
Marinette
Reviewed 5 days ago NEW

Not what I expected Guest service was less than helpful. Reminder. Tips are written in after you sign the bill for extra services, like a massage. Food staff and bar tenders were good. Food was good. Was hopping for more sea food. Entertainment was AWESOME!!

Review collected in partnership with Iberostar
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Thank troyminator64
West Orange
Reviewed 5 days ago NEW

The Iberostar Cozumel has so much to offer! We visited with another couple, all of us late 20's - early 30's. We were not looking for a "spring break" kind of trip, and being our first time to Mexico we decided to try Cozumel. We used cheapcaribbean.com to book the flights and all-inclusive hotel, which was pretty easy. There was...

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1Thank ElizaPeri
Reviewed 6 days ago NEWvia mobile

We had a wonderful stay at this resort. The dive sights were great. Our dive boat crew on Aqui I was awesome. Dive master Alec was fun and informative. Dive locker area was small-frustrating but the rest of the resort is beautiful and all staff was great. Loose tiles in the pool became an issue as someone we travelled with...

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Thank Carrie R
CANADA
Reviewed 6 days ago NEW

I have been to this Hotel three times in a row so far and never been generally disappointed; of course, in my personal opinion there are good and bad things. The number one thing is the extremely good customer service culture. The people are there to make your happy and they will always go the extra mile to please you...

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2Thank JCV1000
Menominee, Michigan
Reviewed 6 days ago NEW

STAFF, ACTIVITIES, & ENTERTAINMENT This was our first time visiting this resort as well as my first time staying at an Iberostar Resort. The service was exceptional! From the bar tenders, David, Alfredo and Gasper, to the activities Star Friends Entertainment Team, Manuel, Orlando, Juan, Alxis, and Citlali it was an amazing experience. The positive vibes and attitudes that they...

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1Thank zman552017
Reviewed 6 days ago NEW

The star preforming team far surpassed our expectations!! Dancers ..preforming unbelievable shows!!! Got audience involved! Room had a great view but was a bit musty. Pool was very clean! Steak dinner was great! Wedding cake was beautiful and tasty! (Thank you Liliy at guest services ! Dolphin swim was so fun! Book with Martin at hotel desk!

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1Thank Angiefurt
Manchester, United Kingdom
Reviewed 1 week ago NEW

Pro's: . Very pretty resort . Lovely room (we upgraded to a suite in block 83) . Excellent buffet variety . Cleaning staff were thorough and lovely . Fantastic to have Dressel on site, the best dive shop in Cozumel Con's: . Resort was full and the pool was far too crowded with LOUD LARGE groups . Groups were rude...

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2Thank carolinebug
Oakville, Ontario
Reviewed 1 week ago

This was our 3rd trip to this resort. We are always happy with the service, food and excursions. Great resort for our daughter. Its small enough that she can walk around on her own without any concerns but the staff food and entertainment is always very good.

Review collected in partnership with Iberostar
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Thank JMacdiarmid313

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World. ... more   less 

Additional Information about Iberostar Cozumel

Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: RM665 - RM1,493 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Cozumel 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Iberostar Cozumel Hotel Cozumel
Cozumel Iberostar
Iberostar Cozumel Mexico
Hotel Style:
#2 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#6 Spa Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Cozumel staff and other travellers.
631 questions
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Questions? Get answers from Iberostar Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The second level rooms are more private and have less bugs!”
 of 5 bubbles 216teric, 24 Mar 2017 | Read review
“they were at 100% capacity,so i don't know if we had a choice of rooms”
 of 5 bubbles F6271UOkevinj, 23 Mar 2017 | Read review
“room 8911 close to pool, Lunch restaurant and dock facilities.”
 of 5 bubbles nazej, 23 Mar 2017 | Read review
“Blocks 70 and 80 are quiet and nice.”
 of 5 bubbles Aqua242017, 20 Mar 2017 | Read review
“Close to the pool./beach are quieter. There are really no bad rooms here.”
 of 5 bubbles ElizaPeri, 20 Mar 2017 | Read review
5 of 5