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Wonderful stay in Sunscape Sabor Cozumel. The staff were incredible nice and always ready to help with any of our inquiries. Check in was smooth and fast. We were able to do check in although we arrived early. Special thanks to Pablo ("Supervisor de Recepcion")...More
Very clean, nice location. Beautiful grounds. We arrived and the check in was good. However, we got to the room and it was already occupied? Management provide another room (junior studio) with no extra cost. William at the counter bent over backwards to help every...More
Twice we were there with a scuba group and although the resort is nice, good food, great dive shop, both times there was a theft from the room. My husband's prescription Ray Bans from his locked room and a friend's iPod from her room. It...More
This resort is so under rated. We were uncertain when we were booking at there were so many negative reviews. However, once we arrived with a very large group ranging from 10 - 75 we were so happy that we booked!
First off if you...More
Easy in/out of airport, that's not busy. A short ride to resort through and out of the downtown.
Hotel check in/out was quite nice. One little bump with keys that didn't work initially, and one other time. Power went out once, but was quickly restored....More
Response from Candice E | Reviewed this property |
We also have always stayed at Iberostar as a couple but stayed at sunscape this time with our kids to try something new. We had a suite with a ton of space and it’s all inclusive. They also have food and drinks 24/7. It is... More
We also have always stayed at Iberostar as a couple but stayed at sunscape this time with our kids to try something new. We had a suite with a ton of space and it’s all inclusive. They also have food and drinks 24/7. It is more family friendly to me and has a ton of kids actities with a way bigger beach with more things to see. My kids love the foam party!! I highly recommend for families with kids.