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04/02/2018 05/02/2018
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    Grand Park Royal Cozumel

    Playa Paraiso Km 3.5 Carretera Chankanaab, Cozumel 77600, Mexico
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    04/02/2018 05/02/2018
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     38 people are viewing this hotel
    US$267
    US$226
    SAVE US$41
    US$267
    US$267
    Traveller (3787)
    Pool & Beach (998)
    Room & Suite (634)
    Overview
    • Excellent41%
    • Very good36%
    • Average14%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “time share” (338 reviews)
    “royal holiday” (79 reviews)
    “bikini bar” (57 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (4,286)
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    1 - 5 of 3,101 reviews

    Reviewed 3 days ago

    We stayed there for a week. Some of the staff were friendly some were not. The hotel itself was small compared to others on the island. The beach front was very small. It was fast becoming a nightmare when my mother and mother in law...More

    Thank john9973473
    Reviewed 5 days ago

    The food was cold all day long at the buffet. The 3 restaurants were very delicious, and served hot. The hot tub was not working the whole week we were there. The room was nice and the grounds were very well kept. The staff is...More

    Review collected in partnership with this hotel
    Thank Michelle W
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 3 days ago

    Dear Michelle W Let us thank you in the first place for staying at Grand Park Royal Cozumel. Please accept our most sincere apologies for the unfortunate situation experienced during your stay. We are working on this issues for these inconveniences not to take place...More

    Reviewed 5 days ago

    good over all the food could be better everything else was good breakfast was good lunch average. room was clean and maid service good over all people were friendly the place was clean and price was a good valueMore

    Review collected in partnership with this hotel
    Thank alanmichaelf2018
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 3 days ago

    Dear alanmichaelf2018, Thank you for your preference and for your kind review. It was a pleasure to welcome you at Grand Park Royal Cozumel. It is with great pleasure that we read your kind review. It pleases us to know how special your stay was...More

    Reviewed 5 days ago

    Bad food, horrible customer service, tourist trap. I went here on my anniversary and it felt like a tourist trap. Everywhere you go the prices are hiked up double or triple the amount. The food and drinks are not worth what your paying for. Very...More

    Review collected in partnership with this hotel
    Thank josecU8179PL
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 3 days ago

    Dear josecU8179PL First of all, we would like to thank you for choosing Grand Park Royal Cozumel as host of your recent holidays. It is our priority to provide our guests with a memorable experience. Therefore, we appreciate any form of feedback as it helps...More

    Reviewed 5 days ago

    The resort is a huge fail and it comes from the upper management and trickles down. We just returned from a weeks stay in room 2327 at this hotel. We had problems with the room, service, and were constantly hustled by the vacation club from...More

    Thank Sarah Z
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 3 days ago

    Dear Sarah Z, Let us thank you in the first place for staying at Grand Park Royal Cozumel. Our mission is to make your stay as pleasant as possible. For that reason, we welcome all of your feedback as it will permit us to enhance...More

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Room Service
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$166 - US$352 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Top resorts Hotel in Cozumel
    • #7 Luxury Hotel in Cozumel
    • #8 Spa Hotel in Cozumel
    • #10 On the Beach Hotel in Cozumel
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 342
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Hotels.com, Priceline, Orbitz, Travelocity, Cheap Tickets, Cancelon, getaroom.com and TripOnline SA so you can book your Grand Park Royal Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Park Royal Cozumel Hotel Cozumel ,
    • Park Royal Hotel Cozumel ,
    • Park Royal Cozumel Mexico
    Add Photo Photos
    Traveller (3787)
    Pool & Beach (998)
    Room & Suite (634)
    Dining (226)
    Hotel & Grounds (2112)
    Bathroom (44)
    Family and Play Areas (29)
    Business Centre & Event Rooms (3)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Paula G
    17 January 2018|
    Answer
    Response from PARKCZM | Property representative |
    Dear Paula, the cost is $6usd per day per person, Best regards!
    0
    Votes
    Google Translation
    Rick M
    12 January 2018|
    Answer
    Response from PARKCZM | Property representative |
    Dear Rick, is an external company, and only give you dollars, but we offer exchange currency at the front desk, Best regards
    0
    Votes
    Google Translation
    Room Tips
    "go to another hotel"
    Read review
    "horrible. tile floors typical what you would expect from Mexico, horrible water pressure and luke warm water."
    Read review
    "If you get building one, get as far back from the road as possible. We had 1703 and still could hear the..."
    Read review
    "higher floor has the best view"
    Read review
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