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Casa Mexicana Cozumel

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Casa Mexicana Cozumel
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943 Reviews from our TripAdvisor Community

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Showing 791: English reviews
Irving, Texas
Reviewed 2 days ago NEW

My wife and I recently spent a long weekend at Casa Mexicana for my birthday. The hotel is in a good location for shopping and restaurants, and the pool area has a great view of the cruise terminal and water. The hotel seemed to be well maintained but maybe a little dated. The room was clean and everything functioned well....

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Thank Dugn8r
Plymouth, Nebraska
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

This hotel has been the best for us as it is located down town across the street from the ocean and many restaurants within walking distance. The rooms are spotless along with the rest of the hotel, they are cleaning constantly. They have a breakfast buffet every morning which is the best there is. All the employees are as friendly...

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Thank Forrest F
About Hotel's Favourite Review
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Kansas City, Missouri
Reviewed 3 days ago NEW

We had a great 6 night stay at the Casa Mexicana. The accommodations were very clean and comfortable and staff members were friendly and helpful. The daily breakfast buffet was delightful with made to order eggs, pancakes and waffles. We really enjoyed our stay. Their was some hallway noise and some noise from breakfast preparations. We were not bothered by...

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Helpful?
Thank tepperheimer
mykindoftown
Reviewed 3 days ago NEW

This was my first time in Cozumel, and I was very impressed with the cleanliness of the property and the friendliness of the staff. I was traveling alone, so I really appreciated the welcoming smiles of Ali and Carlos at the front desk. They helped me locate a scooter rental, bicycle rental, and made me feel completely at home. I...

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Thank seoulsister16
Moncton, Canada
Reviewed 3 days ago NEW

We took the ferry from Playa Del Carmen to Cozumel about a 35 minutes trip. We had plan on taking a taxi to the hotel but someone pointed out the hotel to us from the boat.....we walked! About 10 minutes, the sidewalks were smooth enough to drag our suit cases. This hotel is right where you want to be if...

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Thank kitten50
denver colorado
Reviewed 1 week ago

Very nice hotel. Great staff and great breakfast. Try to book room 518 as it offers a great view and is very quiet. Andrea was very helpful as were all the breakfast staff. It's cool to walk down the street and locals see you wrist band and remark " great breakfast". The only downside is the pool, it's very small...

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Thank hrn1947
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Princeton, Indiana
Reviewed 2 weeks ago

Room 519 was described as city view, but I had a beautiful view of the ocean and the cruise ship dock looking south. Room was big and beds are comfortable. Buffet breakfast one of the best on the island. Staff extremely friendly and helpful. Convenient to the docks used by the dive operators and located only 4 blocks from the...

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1Thank Everett R
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Mexico City, Mexico
Reviewed 2 weeks ago

We stayed here before our cruise started and we had a great experience. Rooms are spacious and clean, and staff are very helpful. Breakfast is good. The pool area is very relaxing. We highly recommend this hotel.

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Thank famezde
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Minnesota
Reviewed 2 weeks ago

We haven't been to Cozumel for six years. Previously we've stayed here numerous times. We were not disappointed. Hotel property is meticulously maintained and the staff is great. The stay includes breakfast daily with is warm buffet style and a waffle, pancake, omelet station. Jamie who continues to manage the breakfast operation is fabulous. The hotel is perfect for divers...

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Thank kdilorenzo
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Bensalem, Pennsylvania
Reviewed 3 weeks ago

This is our first time staying at Casa Mexicana and we've been here for two weeks (six more to go!) :-). This place is absolutely wonderful!!! It doesn't get any better as our stay has been perfect since the day we arrived! Reservations worked liked a charm (Edith M) handled a year in advance and everything was EXACTLY as discussed...

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Thank rontrak
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay - The entire staff from Casa Mexicana

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room

Additional Information about Casa Mexicana Cozumel

Address: Av Rafael E Melgar 457 Sur entre 5 y 7, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: RM339 - RM633 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Casa Mexicana Cozumel 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Casa Mexicana Cozumel Hotel Cozumel
Casa Mexicana Hotel Cozumel
Cozumel Casa Mexicana
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Questions & Answers

Here's what travellers have asked, with answers from Casa Mexicana Cozumel staff and other travellers.
21 questions
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Mentor, Ohio, United States
7 months ago

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Questions? Get answers from Casa Mexicana Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid interior rooms with balconies that overlook the open-air courtyard where breakfast is served.”
 of 5 bubbles Dugn8r, 17 Feb 2017 | Read review
“Ocean view with balcony.”
 of 5 bubbles Ocean880, 4 Feb 2017 | Read review
“many "city" view rooms have good views of ocean. Ask for rooms 518, 519, 520. High enough to see over some of the lower buildings.”
  • view from room 519. only paid for city view room, but looked at this daily. beautiful
 of 5 bubbles EverettR_13, 3 Feb 2017 | Read review
“the ocean view rooms in the upper floors are nice, avoid inner atrium rooms for noise.”
 of 5 bubbles kdilorenzo, 30 Jan 2017 | Read review
“You can have an ocean view, partial ocean view or town view. All are nice”
  • Bright room with Doll towel sitting on bed. So clean
 of 5 bubbles vickieb84, 20 Jan 2017 | Read review
5 of 5