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Casa Mexicana Cozumel

CancelonUS$61*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$67*
US$61*
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US$64*
US$66*
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Casa Mexicana Cozumel
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1,017 Reviews from our TripAdvisor Community

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Showing 852: English reviews
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Reviewed yesterday NEWvia mobile

We loved our stay at Casa Mexicana! The hotel was beautiful. We were greeted with friendly staff and cold drinks. The free breakfast buffet every morning was one of our favorite things about our visit to Cozumel. Santa makes the best huevos rancheros, there are so many fresh fruits that it is hard to choose what to fill your plate...

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Helpful?
Thank Alexandra D
Bensalem, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 28 January 2017

This is our first time staying at Casa Mexicana and we've been here for two weeks (six more to go!) :-). This place is absolutely wonderful!!! It doesn't get any better as our stay has been perfect since the day we arrived! Reservations worked liked a charm (Edith M) handled a year in advance and everything was EXACTLY as discussed...

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Helpful?
4Thank rontrak
About Hotel's Favourite Review
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay - The entire staff from Casa Mexicana

Reviewed 2 days ago NEW

We had a truly magical stay here, every detail was perfect. Upon arriving the staff were quick and helpful to check us in to our rooms, with an ice cold cocktail to welcome us which went down very well! Our room, 503, was large and absolutely spotless, with a huge king bed that was a dream to sleep on. Our...

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Helpful?
1Thank Emily-Katherine
ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It’s been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Reviewed 5 days ago NEW

Beautiful hotel across the street from the water. Staff is friendly, and attentive, rooms are spacious and spotless! The staff if friendly and attentive. Location is perfect! Have stayed there twice and can't wait to go back! You can't beat the price! I won't even try another place.

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Helpful?
Thank Helen S
ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It’s been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Port Saint Lucie, Florida
Reviewed 1 week ago via mobile

First time staying here. Pros... Good location, short walk to lots of restaurants and dive shops. Decent full breakfast each morning. Staff fixed problems we had. Cons.... Reserved a room with king bed and asked for a room with a good view. Forrest room we were given was two double beds, the viewed looked out to a wall. They then...

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Helpful?
Thank MZHI
ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We apologize for the inconveniences caused unfortunately our swimming pool broke down, thing that is out of our hands, and while it was fixed we gave maintenance to the area. We apologize...

Monchengladbach, Germany
Reviewed 1 week ago via mobile

If you're looking for a nice clean and quiet hotel that's not expensive this is the place to go. It's located right in the center of Cozumel in front of the main boulevard. Nice view on the ocean from the lobby. Some rooms also have ocean view. Being centrally located I was at first curious if it's quiet enough in...

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Helpful?
Thank Thomas W
ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It’s been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Arvada, Colorado
Reviewed 1 week ago

Casa Mexicana is a wonderful place to stay. It is inexpensive, has beautiful ocean views, best breakfast on the island, and amazing staff. They are constantly cleaning and the place is spotless. Everyone is welcoming and happy to see you each time you walk through the lobby you are greeted with warmth. It's a close walk to town and to...

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Helpful?
Thank Barbie E
ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It’s been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Reviewed 1 week ago via mobile

I LOVE staying here! Everyone is so super nice and accommodating! I am always created with a smile! Santa and Jamie are two of the best people who make sure our stay is spectacular!! We have stayed there for many vacations! And hope to be there for many more!

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Helpful?
Thank Janie G
ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It’s been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Lubbock, Texas
Reviewed 1 week ago

We were wanting something different than the all inclusive resorts we'd become accustomed to and this place was great! I booked it based on the bed comfort people spoke of and for Mexico hotels I'd say this one wins (this includes 5 star resorts in Cancun and Playa del Carmen). Breakfast is delicious and I loved the lounge and pool...

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Helpful?
Thank amy h
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It’s been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Florida
Reviewed 2 weeks ago

The Casa Mexicana is located in downtown San Miquel right on the water. It has an ideal location. The rooms are clean and well serviced each day. The breakfast has a nice variety of options to choose from, including fresh made omelets. Unfortunately, there are a few problems with Casa Mexicana that need to be worked out. The reservation system...

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Helpful?
Thank BudDiver
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It’s been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Banquet Room
Official Description (provided by the hotel)
Our beautifully-designed hotel and our loving staff are ready to delight you in Casa Mexicana, like your home away from home! We're located very close to the main pier at Cozumel, just in the heart of the island. ... more   less 

Additional Information about Casa Mexicana Cozumel

Address: Av Rafael E Melgar 457 Sur entre 5 y 7, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: RM307 - RM631 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Casa Mexicana Cozumel 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Casa Mexicana Cozumel Hotel Cozumel
Casa Mexicana Hotel Cozumel
Cozumel Casa Mexicana
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Questions & Answers

Here's what travellers have asked, with answers from Casa Mexicana Cozumel staff and other travellers.
27 questions
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Questions? Get answers from Casa Mexicana Cozumel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“501-504 have ocean views but the walls between neighbor balconies are low. For more privacy choose 401-404 on the floor below.”
Emily-Katherine, 21 May 2017 | Read review
“Floor 4 was great. Many rooms have partial ocean views but are not listed as such.”
694barbiee, 14 May 2017 | Read review
“Get clear reservations BEFORE checking in”
BudDiver, 9 May 2017 | Read review
“Definitely get an ocean front room. It's well worth it.”
  • View from the ocean view rooom.
  • Housecleaning makes these adorable towel animals!
  • Beautiful sunsets!
ellendesign, 6 May 2017 | Read review
“All the rooms have balcony's. I hear the ocean view are the best but we have always loved just the city view.”
  • Towel animals
Sonogal, 5 May 2017 | Read review
5 of 5
Cancelon
US$61* /night
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Expedia.comUS$64
Booking.comUS$66
ElvolineUS$67
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Prices are for 1 room, 2 adults
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