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    Occidental Cozumel

    Km 16.6 Zona Hotelera Sur | Colonia El Cedral San Francisco Palancar, Cozumel 77600, Mexico
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE US$67
    US$197
    US$130
    US$166
    US$160
    Traveller (3515)
    Pool & Beach (989)
    Room & Suite (559)
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    Overview

    • Excellent37%
    • Very good32%
    • Average15%
    • Poor8%
    • Terrible5%
    Travellers talk about
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,402)
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    1 - 5 of 4,402 reviews

    Reviewed yesterday

    The Occidental Cozumel had some good points, some really bad points and one ugly problem that will keep us from returning or suggesting the resort to anyone. It is a long review, so if you don't have time, I suggest you skip forward to the...More

    Thank RaymondM
    Reviewed 2 days ago
    Google Translation

    Occidental Cozumel ah sido uno de los mejores hoteles que eh visitado en mi vida, el servicio esta excelente, la...More

    Thank Joseph Alberto S
    Response from Gabriela G, Gerente de Experiencias at Occidental Cozumel
    Google Translation

    Estimado Joseph Alberto S Estamos encantados de que haya disfrutado al programa de entréténimiento organizado por nuestro equipo de profesionales,...More

    Reviewed 2 days ago

    I just returned home from the Occidental Grand Cozumel and have nothing but great things to say. We held our wedding there and brought 65 guests with us. Having never visited this resort before, I was extremely nervous during the wedding planning process seeing as...More

    Thank Brennan H
    Response from Gabriela G, Guest Experience Manager at Occidental Cozumel

    Dear Brennan H First of all, we thank you for choosing our Occidental Cozumel hotel for such a special occasion.We take a lot of pleasure in making each of our guests' visits "fantastic", especially when it comes to special occasions. We would like to express...More

    Reviewed 3 days ago via mobile

    Really enjoying our week+ here. Food is good! Bartenders are awesome! Entertainment staff are really fun. Love the third floor rooms as I have eaten/drank way too much! Needed the exercise! Hoping the water clears, but ocean is still warm but cloudy. There are beautiful...More

    Thank sunnyskier
    Response from Gabriela G, Guest Experience Manager at Occidental Cozumel

    Dear sunnyskier Thank you for the great feedback of your recent holiday experience at our Occidental Cozumel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your...More

    Reviewed 3 days ago via mobile

    Had just come from a different resort and wanted to extend our vacation. Told the front desk that in the chance they may upgrade us and well they did not seem to care! We specifically said we are gonna compare this resort to where we...More

    1  Thank Diana D
    Response from Gabriela G, Gust Experience Manager at Occidental Cozumel

    Dear Diana D Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$145 - US$328 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Luxury Hotel in Cozumel
    • #12 Spa Hotel in Cozumel
    • #12 Top resorts Hotel in Cozumel
    • #14 On the Beach Hotel in Cozumel
    Photos
    Traveller (3515)
    Pool & Beach (989)
    Room & Suite (559)
    Dining (229)
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    Questions & AnswersAsk a question
    sharyle h
    Are you able to rent a keep from this property and what is the cost? Also, what beer is served at this resort?
    1 May 2017|
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    Rachel S
    Hi. I'm hoping to book this hotel, but I was wondering what the real difference was with adding concierge service? Do all packages include 24 hour room service, or do you need to buy the concierge? Thanks!
    27 April 2017|
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    Lauren F
    I am heading this resort in a couple days. I'm looking at the weather and it is calling for Thunderstorms and rain almost everyday!! I am just wondering if rain usually lasts long or if it is a quick storm and then back to sun? thanks!!
    27 April 2017|
    Answer
    Response from Barbara M |
    I've been to Cozumel many, many times. In the Caribbean, almost always you will get a rainshower at some point during the day...usually afternoon. It comes, and it goes. Mornings, usually, it is calm and clear. Afternoons... More
    0
    Votes
    Room Tips
    "To get a view you probably need to be on the third floor."
    Read review
    "Top floor is best"
    Read review
    "If you want to be closer to the beach try for 16-18. Get a second or third floor room."
    Read review
    "3rd fl, Bldg 12 - generally quiet, short walk to workout room, main dining for breakfast/ dinner,easy walk to..."
    Read review