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01/08/2017 02/08/2017
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    Occidental Cozumel

    Km 16.6 Zona Hotelera Sur | Colonia El Cedral San Francisco Palancar, Cozumel 77600, Mexico
    Hotel website
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    Best prices for your stay
    01/08/2017 02/08/2017
    US$172
    US$144
    SAVE US$28
    US$152
    US$144
    Traveller (3620)
    Pool & Beach (1016)
    Room & Suite (572)
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    Overview
    • Excellent40%
    • Very good32%
    • Average15%
    • Poor8%
    • Terrible5%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Tennis Court
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Occidental Cozumel
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    Rooms
    1 Aug2 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,636)
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    1 - 5 of 4,187 reviews

    Reviewed yesterday

    Wheelchair accessible room was in no way accessible! Chair would not fit next to toilet or in shower cubicle. Asked for a shower chair and was given a green plastic patio chair, not safe for a shower!! Lack of concern from management was apauling.

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank Kathryn T
    Reviewed yesterday

    First the great parts...Gabriella is a super star! Had a family of 10 (6 adults, 3 children, and one infant) and when there were not 4 rooms in the same building, Gabriella upgraded us to the Presidential Suite in the Royal Level for no additional...More

    Thank gssmith1985
    Reviewed 2 days ago

    The food and drinks were not good quality. I didn't bother to grab another drink after the first night. The room and grounds keeping were superb. The beach was amazing! The view of the beach was amazing. They need to invest in better bartenders!

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank ericwL8878VI
    Reviewed 2 days ago

    What I liked about this Property was that they kept most of the large mature Tropical trees and vegetation intact and seemed to build around it. Lots of Iguanas, lizards, and the rooms are large and very comfortable. Bathrooms are large with separate tub and...More

    Thank Deco-Montreal
    Reviewed 3 days ago

    The Occidental is the perfect Hotel. Location is a little farther from town but renting a car is a great idea and saves money in the long run with the freedom to see the island. The hotel grounds are very clean and nicely kept. It...More

    Review collected in partnership with Barcelo Hotels & Resorts
    2  Thank ponysanantonio
    Response from Gabriela G, Guest Experience Manager at Occidental CozumelResponded 2 days ago

    Dear ponysanantonio Thank you very much for sharing this great review of your recent stay at Occidental Cozumel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$148 - US$366 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Luxury Hotel in Cozumel
    • #11 Top resorts Hotel in Cozumel
    • #11 Spa Hotel in Cozumel
    • #14 On the Beach Hotel in Cozumel
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 247
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Booking.com, Travelocity, Barcelo, Hotels.com, TripOnline SA, Cheap Tickets, Cancelon, Hotwire, getaroom.com and HotelQuickly so you can book your Occidental Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Occidental Grand Cozumel Hotel Cozumel ,
    • Occidental Grand Hotel Cozumel ,
    • Grand Cozumel ,
    • Grand Occidental Cozumel
    Add Photo Photos
    Traveller (3620)
    Pool & Beach (1016)
    Room & Suite (572)
    Dining (233)
    Hotel & Grounds (2041)
    Bathroom (51)
    Family and Play Areas (18)
    Business Centre & Event Rooms (8)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    2Vacation2017
    Hello Hotel staff and past guest We (family of 2 adults + 2 kids ages 10 and 13) are heading to Occidental Cozumel resort in early August. Hope you don't mind me asking you a few questions. 1. We didn't purchase the airport transfer because we heard taxi go straight to the resort whereas van make many stops for other resorts prior to our stop (we are further south thus making us the last stop). Do you have any insight on the taxi? read some comments that you have to walk away from the airport property to hail a taxi. Is it true and is it safe? do you recommended? 2. There are a few restaurants that required reservation (denote with*). Were you able to make a reservation once you were there to all the restaurants you want to get into? Or did you have to do it in advance prior to arriving at the resort? is the reservation process painless or you have to wait in line for a long time? Anything else you wanted us to know is greatly appreciated. Thank you in Advance for any insight information you might have for us! 2vacation17
    14 July 2017|
    Answer
    Response from sharyle h | Reviewed this property |
    I suggest you go to Diegos right outside the airport to get a taxi. You can get a really quick bite to eat that will be the best you have in Cozumel. They will hail you a taxi right there. As far as the reservations, you... More
    1
    Vote
    Room Tips
    "We were on the ground level which we liked....."
    Read review
    "Third floor is hard to cool."
    Read review
    "Do not stay on1st level, stay 2nd or 3rd. If possible pay for Romance pkg. for spa and strawberries."
    Read review
    "Royal Club is by far the change of our experience"
    Read review
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