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The Explorean Cozumel

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Traveller (814)
Pool & Beach (148)
Storyboard
Overview
  • Excellent80%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“daily excursions”(44 reviews)
“fiesta americana”(223 reviews)
“jeep tour”(57 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from The Explorean Cozumel
Special Offer: Package Deal
Hotel deals
Offers from The Explorean Cozumel
Special Offer: Package Deal
Hotel deals
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Reviews (714)
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448 results
Traveller rating
352
63
23
5
5
Traveller type
Time of year
LanguageEnglish
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352
63
23
5
5
Show reviews that mention
All reviewsdaily excursionsfiesta americanajeep tourincluded excursionssweet breadel cielocolumbia reefevery morningnight kayakingbread deliveredsweat lodgesteam bathfish tacospunta surtequila tastingexcursion staffceviche bar
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1 - 5 of 448 reviews
Reviewed yesterday via mobile

My husband and I stayed at The Explorean in Feb of 2018. Let me start this off by saying that we would NEVER stay here again. We arrived at check-in on day one. We were told that we had a room reserved for 3 days....More

Thank Jennifer A
Reviewed 4 days ago

So the company I work for all went on a business trip back in February for 6 days to the Explorean All-Inclusive and I tell you what, I was floored by the experience all around! I have been on multiple cruises to Cozumel and the...More

Thank Timmy M
Response from Walter C, Gerente at The Explorean CozumelResponded yesterday

Thank you very much for your great review and especially for your kind comments about our staff, it's a true pleasure to know that your overall experience with us was enjoyable and met your expectations. We strive to make every stay, as close to perfection...More

Reviewed 5 days ago via mobile

Stayed at the Explorean in February with a group from work. Had the best time! The rooms are beautiful and the jungle views are fantastic. The staff is top notch! Loved hanging out with Dante at the bar! He makes the BEST drinks!! The excursions...More

Thank Trish C
Response from Walter C, Gerente at The Explorean CozumelResponded yesterday

Thank you for your comments and for taking the time to share your experience with the TripAdvisor community. It’s great to know that Explorean has met your expectations in different ways, such as service, restaurants and the quality of the food. We are looking forward...More

Reviewed 5 days ago

Where to begin...we stayed at The Explorean for 12 nights on our honeymoon and we were not disappointed. The service from start to finish was fantastic, you can tell that the staff really care and want you to enjoy your experience there...nothing is too much...More

Thank Lisa W
Response from Walter C, Gerente at The Explorean CozumelResponded yesterday

Thank you for taking your time to write your review. All of us at Explorean are truly grateful for the honor you gave us to be a host of such a special time as your honeymoon. We are delighted to know that our restaurants and...More

Reviewed 1 week ago via mobile

I would to thank the entire crew at the Explorean, Mario, Alejandra, Lucio, Isaac, Dante for an amazing breakfast every morning. The excursions we awesome, thank you Renata, and Rocky and to the entire crew working these exciting adventures. See you again soon Thank youMore

1  Thank 339jfox
Response from Walter C, Gerente at The Explorean CozumelResponded yesterday

Allow me to express my sincere gratefulness for sharing with us this generous comments about our staff and our services. It's and true pleasure to know that your overall experience with us was enjoyable and met your expectations. I am happy to learn from this...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Beachfront
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$237 - US$528 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Cozumel
#2 Spa Hotel in Cozumel
#2 Top resorts Hotel in Cozumel
#2 On the Beach Hotel in Cozumel
#3 Luxury Hotel in Cozumel
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$237 - US$528 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Cozumel
#2 Spa Hotel in Cozumel
#2 Top resorts Hotel in Cozumel
#2 On the Beach Hotel in Cozumel
#3 Luxury Hotel in Cozumel
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (814)
Pool & Beach (148)
Dining (141)
Room & Suite (139)
Amenities (6)
Family and Play Areas (5)
Questions & Answers
Ask a question
Alex I
16 June 2018|
Answer
Response from mnrose1 | Reviewed this property |
Man made beach, yes. Natural beach, no. Check out the photos on Trip Advisor of the beach area. They are accurate.
0
Votes
Girly53
14 June 2018|
AnswerShow all 5 answers
Response from Binni-ice | Reviewed this property |
No, I do not think there is a larger beach close by, but it is beautiful to watch the ocean from their beach even if is not very large :)
0
Votes
Room Tips
"No preference on rooms, but if you celebrating an event, make sure they are aware."
Read review
"All rooms were quite and faced inward towards the jungle. Nice view from the deck in all of them. All have AC."
Read review
"any and all are excellent"
Read review
"We had an upstairs room which meant stairs, which wasn't a problem for at all it was only one flight"
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