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Privilege Aluxes

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2,760 Reviews from our TripAdvisor Community

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Showing 2,519: English reviews
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A TripAdvisor Member
Level Contributor
3 reviews
Reviewed yesterday NEWvia mobile

Very good service throughout the entire facility. Rooms were insanely spacious, drinks and food were great. Ricardo at the Beach Club gave superb service. All the staff was great. Satay and Beach Club at night were our favorite. Only negative was food at the Sabor Buffet left something to be desired, but it was ok and service was great. Will...

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Thank A TripAdvisor Member
Pigeon
Reviewed yesterday NEW

We stayed 10 days and had great service, food and pool time. Rooms were large and comfortable. The resort is peaceful, but it you want night life, it is across the street and a lot of fun. Local food outside the resort, but the resort food was great. The staff was very helpful and Jamie was the go-to guy if...

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Thank Bruce D
Richfield, Ohio
Reviewed yesterday NEW

The location of this hotel is superb! The beach was clean, they had plenty of beach chairs and the service was outstanding!! The servers were very friendly and on top of their game! We never had to wait for our drinks or food. The hotel itself was very clean and the servers in the restaurants and bars were always smiling...

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Thank DeeDee1024
Bay City, Michigan
Reviewed yesterday NEW

Great location....excellent beach front...wonderful pool...lots to see as the hotel is a step away from the town. Also a golf cart will give you a nice overview of the island. Hotel restaurants are nice.....we really enjoyed Satay. Also the Beach Club is nice for breakfast and dinner. Staff is very helpful and pleasant. Ask for pool view or beach view...

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Thank sultanababe
Reviewed 2 days ago NEW

The quality of their rooms, service the location, amenities; everything was superb. Everything just kept getting better, when you think this is best it kept getting better. OMG! Did I mention the bed! so comfortable! Everything was so perfect. One night during our stay the electricity went out on the whole island (first time this ever happened.) They took such...

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2Thank Denise T
Reviewed 2 days ago NEW

I've been mentally planning this trip for years so naturally when the time finally came, I was worried that no matter how perfect, it could never meet my expectations. I can tell you that Isla Mujeres and Privilege Aluxes did not disappoint! Right off the bat, we were greeted and checked in by Jesus at the Front Desk, who warmly...

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1Thank Theresa L
Tustin, California
Reviewed 5 days ago NEW

My husband came here for 3 days for our honeymoon. We were coming from a HIGH after spending 9 days in Cancun for our wedding. The resort is nice, but a bit quite and not much to do. The waiters at all the restaurants are amazing! The front desk is not a nice and polite as I have seen at...

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3Thank elarios2001
Foxboro, Massachusetts
Reviewed 1 week ago

We just returned from a week’s stay at this resort and really enjoyed it! We have traveled to the area many times and usually stay at upscale all-inclusive resorts in Playa del Carmen, Puerto Morelos or Tulum. We had been to Isla before but only for day trips and wondered if a week would be to long (it was not)....

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4Thank Foxboro2
Privilege A, Social Media at Privilege Aluxes, responded to this review

We are delighted to learn that you had an amazing time with us. It is so encouraging to know that you enjoyed the whole experience at Privilege Aluxes. We found your praises very gratifying, after the work and effort made by our team. We thank you for your comments that will help us to keep improving our work, and look...

St. Paul, MN
Reviewed 1 week ago

This hotel is in a great location on the north end of the island. The beach and pool areas of the hotel are first-rate. Nice lounge chairs and palapas. Service at the hotel was always excellent. We did not opt for the all-inclusive and we happy with that choice. We did have the breakfast buffet included in our room rate....

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3Thank mishaSt.Paul
Privilege A, Social Media at Privilege Aluxes, responded to this review

We are delighted to learn that you had an amazing time with us. It is so encouraging to know that you enjoyed the whole experience at Privilege Aluxes. We found your praises very gratifying, after the work and effort made by our team. We thank you for your comments and look forward to providing you with the best of our...

Brooklyn, New York
Reviewed 1 week ago

After taking a shuttle and ferry, we arrived on the beautiful Isla Mujeres. We were greeted with a nice drink and were able to check in early. Our room was beautiful, nice a big, the honeymoon suite. We wanted a higher floor, for a better view and we were told the manager was off and we would be put on...

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3Thank Debbie H
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for your feedback. It is an enormous pleasure to know the satisfaction of our customers, because this is our aim, give you an unforgettable experience, being satisfied and making you feel at home. We will share your comments with our team, who certainly will be encouraged by your remarks. Looking forward to welcoming you again to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Breakfast included
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Privilege Aluxes
Privilege Aluxes
Cuisines: Mexican, Seafood, International
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Privilege Aluxes: Truly a privileged experience ... more   less 

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: RM813 - RM2,351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Privilege Aluxes 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres
Hotel Style:
#2 Spa Hotel in Isla Mujeres
#2 Top resorts Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Privilege Aluxes staff and other travellers.
373 questions
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Questions? Get answers from Privilege Aluxes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room overlooking the pool. We liked 3rd floor.”
 of 5 bubbles bruced773, 28 Feb 2017 | Read review
“Insist on a room with pool or beach view.”
 of 5 bubbles sultanababe, 28 Feb 2017 | Read review
“Always book direct!”
 of 5 bubbles theresal705, 27 Feb 2017 | Read review
“If your room view is important this is the place to up upgrade. The balconies are great!”
 of 5 bubbles Foxboro2, 22 Feb 2017 | Read review
“Higher floors. Facing pool”
 of 5 bubbles M8856HBdebbieh, 19 Feb 2017 | Read review
5 of 5