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Privilege Aluxes

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2,789 Reviews from our TripAdvisor Community

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Showing 2,547: English reviews
Lexington, Kentucky
Reviewed 25 June 2014 via mobile

This was our first time in Isla Mujeres. We decided to do the all inclusive because we got a great rate and because we had previously stayed all inclusive at Couples in Ocho Rios, Jamaica and loved it. For us, Privilege Aluxes was perfect. We liked having the option of eating the included meals, combined with the freedom of trying...

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Thank sdalhall
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for your review, it was a pleasure to read. We were delighted to learn you found the hotel to be to your liking. We really appreciate your comments regarding the staff as they are our main asset and it's great to see their efforts recognized. We are proud to have such a fantastic team of staff at the...

Joliet, Illinois
Reviewed 24 June 2014

Privilege Aluxes -- what a wonderful place! The food is wonderful. The beach is absolutely stunning. The rooms are elegant, cool and comfortable. And the staff -- I have never seen such wonderful service, ever. They seemed to be able to read our minds and know exactly what we wanted. Everyone was friendly and fun too. I have been to...

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4Thank JSW509
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for your valuable time, we want you to know that your satisfaction is our greatest commitment. We are glad to learn that you enjoyed the food, the room and received a great service. We are always at your service to offer a great vacation. We hope to see you soon in this magical paradise, where we hope it...

Naperville, Illinois
Reviewed 24 June 2014

Just got back from celebrating my boyfriend's birthday at Privilege Aluxes----AMAZING TIME! It was our first time to Mexico and Isla Mujeres. We loved every minute! The staff at Privilege are friendly and do everything to make your stay unforgettable. Our room was spacious with an awesome view! The pools and beach literally melt your stress away. We hope to...

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3Thank MsTinaG
Privilege A, Social Media at Privilege Aluxes, responded to this review

First of all thank you for choosing Privilege for your first visit to Isla Mujeres. It was a pleasure to read that you had an AMAZING TIME and received the best of our attention. We would love to welcome you again to this slice of paradise to provide another unforgettable vacation.

Roseville, Minnesota
Reviewed 23 June 2014

This place is simply fantastic from top to bottom. I surprised my wife with a trip to Privilege Aluxes for our 10th wedding anniversary (June 2014). I researched a lot of the other hotels on the island first and then decided to book the "Lifetime Everlasting Feeling" package that they offered because it included so much for the price. From...

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6Thank Andrew B
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for choosing us to celebrate your 10th wedding anniversary. Thank you as well for taking the time to provide us with your feedback. We are glad we were able to satisfy all your expectations regarding the room, restaurants and especially our staff as that is our key element. We are delighted to read that you will...

Pennsylvania
Reviewed 22 June 2014

This was our fourth trip to Riviera Maya, so needless to say, we love this area. We have stayed in many places, but this was our first trip to Isla Mujeres and we will definitely be back. We just loved this resort in the perfect location on this beautiful island. Our only regret was that we only stayed here 3...

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10Thank Vakshuner
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for taking the time to provide your feedback regarding your stay with us. It is a pleasure to read that you enjoyed the laid back vibe at Privilege Aluxes and Isla Mujeres, as well as your suite and its gorgeous views getting the best service from our staff, we will forward your compliments to the whole team. We...

Des Moines
Reviewed 20 June 2014

Isla Mujeres and Privilege Aluxes will make you fall in love with life all over again!!! 1st time my husband and I stayed on the island and very happy we chose Privilege Aluxes. The property is modern, clean and perfection. It is an oasis away from busy life. The food is amazing and the staff is 110%!!! I can not...

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7Thank DesMoinesZaza
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you so much for your kind words. It is so flattering to read about experiences like yours. Thank you for giving Privilege Aluxes the chance to offer you such a wonderful experience. Looking forward to welcoming you to our oasis next year to offer more unforgettable moments!

Glen Carbon, Illinois
Reviewed 20 June 2014

We just returned from our first trip to Isla and PA.! We did the AI and didn't have a problem with the food at all. Of course, we found some things we didn't try again - but for the most part we ate WAY TOO MUCH - since we ALL gained a few pounds that week! We ate breakfast every...

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10Thank illinoisgirldb
Privilege A, Social Media at Privilege Aluxes, responded to this review

We wish to express our sincere appreciation for your contribution with your comments. The consistent feedback and support we get from you help us to motivate our team to keep working and improving day by day. It was a pleasure to read that you have enjoyed the restaurants, the beach club, your suite and its views and the whole experience...

Harker Heights, Texas
Reviewed 17 June 2014

We stayed for our 6th time this month at Privilegs, I can't say enough about the staff and accommodations. All of the staff is friendly and seem to enjoy working at the hotel. The property is kept clean, beds are comfortable and they even have a card next to the bed offering a variety of pillow types. We purchase the...

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4Thank Patty R
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you so much for your kind words. It is so flattering to read about experiences like yours. Thank you for giving Privilege Aluxes the chance to offer you many wonderful experiences. The whole team is looking forward to welcoming you back for your 7th time soon!

Reviewed 15 June 2014 via mobile

From the front desk to the bar the employees made our stay pure comfort. Upgraded to platinum suite with private swimming pool very laid back no problems.if there was something they could improve on would be the selection of food,like more seafood.see you next year!

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3Thank Sw1956
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for sharing your comments on TripAdvisor, we value your feedback to help us improve the service and options that we are offering. We were delighted to see you enjoyed your experience, your suite and found the staff friendly and helpful. Looking forward to welcoming you back next year!

Fort Lauderdale, Florida
Reviewed 13 June 2014

We stayed here one year before and it was the best stay ever! (That's why we returned) At that time, there weren't too many other tourists, just a few other nice couples. It seems like the word got around about this secret gem because when we returned this year, it was not ANYTHING like the first time we went. There...

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6Thank Joya L
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for choosing Privilege Aluxes for your second time, we truly appreciate your preference. We wish to express our sincere appreciation for your contribution with your comments. We want you to know that your satisfaction is our greatest commitment and the whole team will always be at your service to offer a great vacation.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Breakfast included
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Privilege Aluxes
Privilege Aluxes
Cuisines: Mexican, Seafood, International
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Privilege Aluxes: Truly a privileged experience ... more   less 

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: RM839 - RM2,114 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Privilege Aluxes 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres
Hotel Style:
#2 Top resorts Hotel in Isla Mujeres
#2 Spa Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Privilege Aluxes staff and other travellers.
385 questions
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Questions? Get answers from Privilege Aluxes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were in rm 353. great views of both bay and ocean and very private. only detractor was (noisy) a/c units housed next to our balcony.”
 of 5 bubbles Jamderm, 26 Mar 2017 | Read review
“best views are 3rd floor and up. Careful some are city and Graveyard”
 of 5 bubbles DanQ90, 18 Mar 2017 | Read review
“There was no room for negation at desk for rooms , 534 high enough to over look Jacks restaurant the grade school and partially ocean view”
 of 5 bubbles 426marh, 17 Mar 2017 | Read review
“Rooms facing the ocean are the best”
 of 5 bubbles rhondah663, 13 Mar 2017 | Read review
“Rooms pool or ocean view 4 floor or higher best views. Back side city,cemetery and school. Noisy during the daytime.”
 of 5 bubbles lmcthatsme, 9 Mar 2017 | Read review
5 of 5