We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/02/2018 05/02/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel El Caracol

    Calle Matamoros No. 5, Isla Mujeres 77440, Mexico
    Lowest prices for your stay
    04/02/2018 05/02/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Our online travel partners don't provide prices for this accommodation, but we can search other options in Isla MujeresSee available hotels in Isla Mujeres
    Traveller (13)
    Room & Suite (9)
    Hotel & Grounds (2)
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Write a ReviewReviews (21)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 7 reviews

    Reviewed 22 April 2017

    Had pre-paid for one night but all the rooms we were shown were filthy and smelly. One room actually smell like vomit and beer and there was a half empty bottle of tequila on the night stand, and no bed linens. Saving grace was the...More

    Thank JacquiLee
    Reviewed 10 December 2016 via mobile

    We paid for a room with air conditioner. The air conditioner in the room didn't work but the stuff refused to refund us for the money. Do not go here !! The stuff isn't nice and the rooms are gross. No stream at the shower...More

    Thank Omri F
    Reviewed 14 November 2012

    Don't be lured in by its "bargain price". The Hotel is old and terribly run down, we had 2 separate poky rooms with no windows to the outside world. The rooms and bathrooms were tidy enough but the bed linens and pillows are old and...More

    2  Thank RoundtheworldfromQLD
    Reviewed 20 May 2012

    I put a few photos to show the state of my room at this hotel. As you see the place looks old and nott too clean. The sheets were clean though and there was a cleaning lady who did a very quick cleaning every day....More

    1  Thank Steve E
    Reviewed 19 June 2011

    For starters this place was absolutely filthy. The floor hadn't been swept, or at least not very well at all. There was a cigarette butt in plain sight against one of the walls, and black dirt and large dust bunnies were everywhere. The bathroom absolutely...More

    2  Thank 1Dad1Kid
    • Number of rooms
    • 18
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Isla Mujeres
    Add Photo Photos
    Traveller (13)
    Room & Suite (9)
    Hotel & Grounds (2)
    Bathroom (2)
    Nearby HotelsSee all 38 hotels in Isla Mujeres
    Hotel Kinich
    75 reviews
    .07 km away
    Hotel Xul-ha
    14 reviews
    .12 km away
    Hotel Marcianito
    160 reviews
    .12 km away
    Los Arcos Suites
    68 reviews
    .14 km away
    Nearby Restaurants
    1,555 reviews
    .06 km away
    Qubano Restaurant
    1,443 reviews
    .13 km away
    Bally Hoo Restaurant & Fish Tacos
    1,069 reviews
    .12 km away
    280 reviews
    .13 km away
    Nearby Attractions
    Isla Mujeres Trips
    397 reviews
    .14 km away
    Mexico Divers PADI Dive Resort
    263 reviews
    .21 km away
    Golf Carts Indios
    296 reviews
    .03 km away
    DC Explorer Isla Mujeres
    82 reviews
    .02 km away
    Questions & Answers
    Get quick answers from Hotel El Caracol staff and past guests.
    Note: your question will be posted publicly on the Questions & Answers page.
    Posting guidelines
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing