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Na Balam Beach Hotel

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Traveller (679)
Room & Suite (183)
Pool & Beach (161)
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Overview
  • Excellent36%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible10%
Travellers talk about
“beach side”(47 reviews)
“plunge pool”(39 reviews)
“playa norte”(80 reviews)
AMENITIES
Free Internet
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (913)
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101
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72
Show reviews that mention
All reviewsbeach sideplunge poolplaya norteyoga retreatbeach bedsbeachfront roombeautiful beachpalm treesbest beach on the islandlaid backbeach locationhot waterhotel restaurantwhite sandlobby areaan umbrellahotel is beautiful
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11 - 15 of 683 reviews
Reviewed 16 January 2018

I stayed at Na Balam for one night on my own before heading to Cancun for a business trip. Having been to Isla Mujeres before only for a day trip, I was looking forward to seeing how an overnight experience would be. I booked at...More

2  Thank go_w0rldtravel
Reviewed 15 January 2018

We arrived very late to a mix up with our rooms and not enough beds for our party which was really annoying. However, Iris worked very hard to fix this the next morning, for the rest of our stay and was very accommodating. The rooms...More

2  Thank TrulloFico
Reviewed 11 January 2018 via mobile

We had no hot water in the room during our stay—at times no running water at all. Complained to the front desk every day until we finally got the manager involved. They never were able to fix our water problem, and we spent most of...More

1  Thank Lisa N
Reviewed 8 January 2018

A very relaxed hotel with great service. Just stepps to playa Norte with free sun beds. We loved all the greens at the hotel - like living in the jungle. The pool was OK. The rooms were good sized, no luxury, but high standard. We...More

2  Thank j0hnaskvick
Reviewed 20 December 2017

The location by the beach (Playa Norte) on Isla Mujeres was fantastic and really easy to get to from the ferry dock (5 minute taxi ride). The bar and restaurant were also good, with a decent selection of tacos (excellent prawn tacos) as a lunch...More

1  Thank Krissy M
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Most Booked Properties in Isla Mujeres
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About
Amenities
Top amenities
Pool
Beachfront
Restaurant
Free Internet
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$127 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Isla Mujeres
#9 On the Beach Hotel in Isla Mujeres
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$127 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Isla Mujeres
#9 On the Beach Hotel in Isla Mujeres
Room types
Suites, Non-Smoking Rooms
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Traveller (679)
Room & Suite (183)
Pool & Beach (161)
Dining (81)
Amenities (30)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
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luvourisland
16 June 2018|
Answer
Response from MexicoJune | Reviewed this property |
I’m sorry I don’t know
0
Votes
Ilene H
14 February 2018|
AnswerShow all 3 answers
Response from PhxMermaid | Reviewed this property |
The Felix wasn’t actually a beach bar with beach access. It was located on the beach, but more near the cove across from Mia Reef. There was a wall around it preventing beach access. Na Balam has a beach bar and restaurant... More
0
Votes
kbcadd
14 January 2018|
AnswerShow all 2 answers
Response from Kathrin M | Reviewed this property |
Its in the lounge and at the Beach
1
Vote
Google Translation
Room Tips
"Beachside rooms. Avoid poolside."
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"Ask a lot about room noise to try for a quieter room (there may not be many)"
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"Rooms 9 and 10 overlook the beach (beautiful)"
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"Pool side quieter, more lush. Beach side has restaurant, bar, so is a little louder."
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