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Na Balam Beach Hotel

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Na Balam Beach Hotel
Na Balam Beach Hotel
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817 Reviews from our TripAdvisor Community

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There are newer reviews for Na Balam Beach Hotel
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Showing 622: English reviews
Boulder, Colorado, United States
Reviewed 4 weeks ago

The time spent there was enjoyable and relaxing from beginning to end. We highly recommend purchasing the transportation package from the airport. For $80 (round trip) they pick you up at the airport, get you on the ferry to the island and then get to you to the hotel from the ferry. The room was large, clean and simply decorated....

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Thank Ted W
Reviewed 4 weeks ago via mobile

Can't say enough about this place. We were upgraded to a master suite without asking, comfy beds, steps away from breathtaking north beach. Breakfast included was very good and drinks are strong. Never had problems getting beach beds, and staff very friendly. Already planning our next trip.

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2Thank crabbyhusband1216
Flat Rock, NC
Reviewed 4 weeks ago

We had many concerns upon arrival about the condition of our room. Most were fixed. We requested to be moved, and were offered another room, but most of our issues were with the design and the lack of amenities that both rooms suffered so we did not move. The hotel and restaurant have big potential because of its great beach...

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Thank Jack G
Gloucester, Massachusetts
Reviewed 21 February 2017

This was our sixth stay at napalm, and as usual, we were not disappointed. This place is where we go to relax and get away from it all. It is a quiet, well maintained property on a beautiful stretch of Playa Norte beach with an excellent restaurant. What makes this place special is the staff, which creates a welcoming atmosphere...

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2Thank MomtheOrganizer
Reviewed 18 February 2017 via mobile

Really nice spot on Isle Mujueres , nice beach, good restaurant - everyone on staff was exceptionally helpful but Erving really stands out for being so gracious and helpful with everything. He is a true asset to this beautiful property.

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1Thank Littleoldgal
Duisburg, Germany
Reviewed 13 February 2017

We stayed for a day in early January and loved the location itself right on Playa Norte.... However the beach in front if the hotel is crowded and you must be early to get a tumbona/ sunlounger. The new organic restaurant/beach bar adjacent to Na Balam served great organic food and drinks,. on the pricey side but once the day...

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Thank dieeilige
Royal Oak, Michigan
Reviewed 8 February 2017

To say we loved our stay would be an understatement! My husband and I stayed at Na Balam with our 3 young kiddos (ages 2, 6, and 7). The resort was gorgeous - the high ceilings in the bedroom, the decor / gorgeous travertine in the bathrooms - everything was spotlessly clean, comfortable and very eco / beach chic. However,...

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Thank LeelalanuGal
Reviewed 6 February 2017 via mobile

This was the perfect place for me and my four sisters to spend a week. The beach is private & beautiful - wide with sugar white sand. The water is so clear, it will blow your mind! Each day started with an early walk on the beach collecting beautiful shells followed by a great breakfast that was included in the...

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Thank Tina M
Hotel Na Balam I, Gerente at Na Balam Beach Hotel, responded to this review

Dear Ms. Tina M, First and foremost allow me to thank you very much for choosing Na Balam Hotel as your recent holidays. I appreciate the time taken to share your experience with us, it would be an honor to welcome you back in a very near future and create many more good experiences. Best regards, Iris Espinoza

Ashland, Oregon
Reviewed 2 February 2017

world class beach....top ten beach of entire caribbean.....quaint charming, authentic rooms , romantic setting with excellent food with a true chef....walk to heart of town in 5 minutes! you will not find a more flavorful island than this....quaint shops, bistros...a beachfront ocean like a gigantic swimming pool awaits our discovery of the warm waters and soft porous white sugar beaches...

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Thank iamvioletflamelove
Hotel Na Balam I, Gerente at Na Balam Beach Hotel, responded to this review

Dear iamvioletflamelove, Receive my warmest greetings from Isla Mujeres and thank you very much for choosing Na Balam Hotel as host of your recent vacation. Our goal is to create a memorable holiday and to make you feel that you are in the right place to relax and let yourself be pampered by us! I look forward to welcoming you...

Bozeman, Montana
Reviewed 1 February 2017

The property is very clean, it is laid back and our room was steps away from the beach. The chamber maids to a very nice job of keeping the room clean. We stayed across the street from the beach in a very nice shaded area with a pool, hot tub and a yoga studio. No TV or phone; which is...

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Thank Sherry H
Hotel Na Balam I, Gerente at Na Balam Beach Hotel, responded to this review

Dear Sherry H, Hola from sunny Isla Mujeres !! I appreciate the time taken to share your experience with us,be assured that your comments will be share with all of Na Balam team in order to receive the recognition deserve, especially the maids for their amazing job It would be an honor to welcome you back in a very near...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Oceanvs
Oceanvs
Cuisines: Caribbean, Seafood, International, Argentinian, Mexican, Mediterranean, South American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
The love for nature, an admiration to the Mayan culture and a concern for holistic wellness are reflected in this haven of peace and serenity. Na Balam offers you a place to enjoy the beauty of the Caribbean sea and its sunsets with personalized services and attention. ... more   less 

Additional Information about Na Balam Beach Hotel

Address: Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: RM406 - RM1,184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Na Balam Beach Hotel 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Hotel Style:
#5 Spa Hotel in Isla Mujeres
#7 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Na Balam Beach Hotel staff and other travellers.
18 questions
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Questions? Get answers from Na Balam Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The larger rooms with a balcony on the beach side are a better experience.”
 of 5 bubbles Pinky Parker, 13 Mar 2017 | Read review
“We stayed in the older part of the hotel. A bit further from the beach but pool, hot tub & yoga room on this side.”
  • Our room with thatched roof.
  • Our room's private porch.
 of 5 bubbles tedw_12, 27 Feb 2017 | Read review
“There are rooms that are beachfront, and rooms across the street poolside. We prefer poolside because it is more quiet and spacious.”
 of 5 bubbles MomtheOrganizer, 21 Feb 2017 | Read review
“Definitely recommend a room on the ocean side of the resort.”
 of 5 bubbles LeelalanuGal, 8 Feb 2017 | Read review
“ground floor rooms..”
 of 5 bubbles iamvioletflamelove, 1 Feb 2017 | Read review
5 of 5