We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Na Balam Beach Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Na Balam Beach Hotel
Na Balam Beach Hotel
Panoramas (6)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

768 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Na Balam Beach Hotel
See the most recent reviews
Showing 588: English reviews
New York City, New York
Reviewed 10 June 2013

We got this holiday on a groupon and I was a bit nervous before going, because I read some negative reviews on here. I have to say, despite the fact that we visited during three very rainy days, my boyfriend and I had an amazing time at this resort. Service: It seems that they've really worked hard on their customer...

 Report
Helpful?
1Thank Ariana Annie S
Tel Aviv, Israel
Reviewed 27 May 2013 via mobile

Stayed here with my wife for our honeymoon, The + - best location in playa Norte ! -amazing beach -friendly staff The - - no facilities in the room ( no tv for example if it's important for you) - room are ok but for that price should be better, the beach front plunge pool suite for example is a...

 Report
Helpful?
Thank Henri E
Harlingen, Texas
Reviewed 26 May 2013

We spend ten days at Na Balam for the second time, and we sure shall return again. This hotel constitutes a refreshing deviation from the standard upscale hotel architectural landscape. When enjoying the crystal clear waters, all you see from the hotel is its palapa-roofed open-air restaurant/bar area appropriately termed Zazil Ha (for clear water in Mayan) and coconut palm...

 Report
Helpful?
Thank Andreas H
Evergreen, Colorado
Reviewed 13 May 2013

This has been our favorite place to stay on Isla Mujeres for the past 20 or more years. While other reviews identify the accommodations well, I'd like to draw attention to their restaurant. The food is quite good -- freshly prepared, made to order and attractively presented. Several times they accommodated me by adapting menu items to better suit my...

 Report
Helpful?
2Thank Upbeatlady
Tel Aviv, Israel
Reviewed 13 May 2013

my partnet and i went on an 8 days vacation at Isla Mujeres without knowing where we would stay. at our first night we came across Na Balam hotel. Israel, the desk manager gave us a really good deal on on of the beach rooms. the location is excellent, located on the northen beach part of the island. the services...

 Report
Helpful?
1Thank avivbertele
Higginsville, Missouri
Reviewed 13 May 2013

Beautiful resort, large comfortable room, steps from the beach. Nice garden pool, but pick room 11 or 12' so close to restaurant and beach. Staff terrific, gave us ice for day trips, taught us mixology. Island was so cozy, many dining choices, great snorkeling and fishing. Water was so clear and beautiful.

 Report
Helpful?
1Thank Diana C
Chicago, Illinois
Reviewed 8 May 2013

Isla Mujeres is a small island off the coast of Cancun. Unlike the resort-laden, tourisy hotel zone of Cancun, Isla Mujeres is quieter, quainter, and more laid back. We stayed at Na Balam, a small hotel comprised of thatch-roofed casitas, right on the beach at the very northern tip of the island. The sand is powder white and wraps around...

 Report
Helpful?
Thank mkawrobertson
SeaTac, Washington
Reviewed 29 April 2013

Very quiet time to visit, the weather is starting to be a bit hot but lovely to have all that sand and water fairly empty. Room was spacious, with view to the water, two lounge chairs to relax in just outside the glass wall facing the water. Good beds, nice towels, attentive staff who speak English well enough. Restaurant there...

 Report
Helpful?
2Thank Gloria J
Kristiansand, Norway
Reviewed 29 April 2013

Great hotel! Great service! Great location! Great food! Please try the different types of Ceviche! WOW! The beach is just like those you may see in post cards of the area! Isla Mujeres is a fantastic place for a beach holiday!

 Report
Helpful?
Thank RobertRoy75
Marietta, Georgia
Reviewed 24 April 2013

The good: Great location on Playa Norte! Pretty landscaping, nice beach, very short walk to restaurants, shops, and the ferry dock. They do offer a free breakfast every morning, but it is just fruit, bread, and coffee. You can buy additional items. There are yoga classes 3 times a day on site that are quite challenging. Every room has a...

 Report
Helpful?
3Thank Travel30066

719 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (504)
Viewed
Hotel & Grounds (109)
Viewed
Room/Suite (57)
Viewed
Pool/Beach Area (112)
Viewed
Dining (47)
Viewed
Bathroom (8)
Viewed
Business Centre/Function Rooms (2)
Viewed
Family/Play Areas (2)
Viewed
View from Room (25)
Viewed
Other (142)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (188)
Viewed
Amenities (30)
Viewed
Beach (11)
Viewed
Deluxe Ocean View Room (35)
Viewed
Deluxe Pool View Room (31)
Viewed
Pool (13)
Viewed
Dining (25)
Viewed
The Hotel (43)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Pool/Beach Area (7)
Viewed
Room/Suite (4)
Viewed
Dining (4)
Viewed
Hotel & Grounds (7)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Isla Mujeres hotels
0.4 km away
Ixchel Beach Hotel
Ixchel Beach Hotel
#4 of 37 in Isla Mujeres
1,215 reviews
0.2 km away
Mia Reef Isla Mujeres
Mia Reef Isla Mujeres
#7 of 37 in Isla Mujeres
1,742 reviews
0.5 km away
Nautibeach Condos
Nautibeach Condos
#1 of 37 in Isla Mujeres
609 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
Cabanas Maria Del Mar
Cabanas Maria Del Mar
#21 of 37 in Isla Mujeres
651 reviews
3.3 km away
Zoetry Villa Rolandi Isla Mujeres Cancun
2.3 km away
Marina Paraiso
Marina Paraiso
#15 of 37 in Isla Mujeres
142 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Oceanvs Beach Club & Restaurant
Oceanvs Beach Club & Restaurant
Cuisines: Caribbean, Seafood, International
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The love for nature, an admiration to the Mayan culture and a concern for holistic wellness are reflected in this haven of peace and serenity. Na Balam offers you a place to enjoy the beauty of the Caribbean sea and its sunsets with personalized services and attention. ... more   less 

Additional Information about Na Balam Beach Hotel

Address: Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: RM507 - RM1,104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Na Balam Beach Hotel 3*
Number of rooms: 32
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Odigeo, Orbitz, Cheap Tickets, Travelocity and Priceline so you can book your Na Balam Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Hotel Style:
#5 Spa Hotel in Isla Mujeres
#7 On the Beach Hotel in Isla Mujeres
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Na Balam Beach Hotel staff and other travellers.
14 questions
Ask a question
over a year ago
Meredith, New Hampshire

See all questions (14)

Questions? Get answers from Na Balam Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spring for a seaside--the poolside rooms don't reflect the overall quality of the staff or location.”
 of 5 bubbles FrannyElizabeth, 30 Nov 2016 | Read review
“we were room three right on the beach.”
 of 5 bubbles twinsmamma, 16 Sep 2016 | Read review
“We loved our suite with private plunge pool. It was close to the restaurant.”
 of 5 bubbles texan75225, 8 Sep 2016 | Read review
“Great service, beautiful beach front, wifi available in reception.”
 of 5 bubbles lauterbache, 13 Jul 2016 | Read review
“Bring bug spray.”
 of 5 bubbles SABoy, 8 Jul 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay