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Francis Arlene Hotel

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144 Reviews from our TripAdvisor Community

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Showing 114: English reviews
york,maine
Reviewed 9 February 2012

This is the sort of hotel in short supply on Isla these days. Personal, pretty, unpretentious. The owner is a gracious man, very pleasant and helpful. This is a sweet place. Yes, the room decor is outdated but the cleanliness and views of the water and village make up for the tired, drab bedspreads!

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6Thank greenroad
New York City, New York
Reviewed 22 August 2011

My husband and I stayed at Francis Arlene for five nights while visiting Isla Mujeres in mid August, and it was an absolutely relaxing stay. At $50 US a night for a clean room with an A/C and a balcony view of the downtown area, it was a great deal. The owner was helpful and friendly. The hotel has a...

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5Thank JD1337
Hillsborough, Canada
Reviewed 19 March 2011

We travelled to Isla with my brother & sister in law. The owners & their staff/family were wonderful!!!!!!! I highly recommend a relaxing stay here! We'll be back!

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2Thank Brenda Biggs B
Vancouver
Reviewed 5 February 2011

I moved to the Francis Arlene after 2 disastrous weeks at El Caracol. My new room was bright, sunny, with a balcony and view of the beach. What more could you ask for? Everyone (staff and other guests) were friendly and helpful. Most of the guests were repeat visitors and knew the Island and where to go. I'd return in...

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2Thank solotraveller2010
inverness, ca
Reviewed 22 January 2011

the place and staff are pleasant but burdened by cheap management which makes the hotel undesirable. spotty maid service, no TV, air conditioning in only some rooms, smelly toilets, no beach towels. IF YOU BOOK HERE DO IT BY THE NIGHT BECAUSE THEY REQUIRE FULL PAYMENT FOR THE WHOLE STAY AND WILL NOT ALLOW YOU LEAVE FOR ANOTHER HOTEL WITHOUT...

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1Thank dickinverness
Montrose, Colorado
Reviewed 15 January 2011

Our family of 5 (three teenagers) made a spur-of-the moment decision to stay on Isla Mujeres for our final night in Mexico, and a friend suggested we might find accomodations at the Francis Arlene. Virginia at the front desk greeted us, and within minutes we were changing in to our suits and headed for the beach. She had a triple...

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4Thank islacoz
Sonoma, California
Reviewed 9 January 2011

The location is fine - the best beach on the island is only a few minutes walk away and the restaurants and bars are about two blocks from the property. The room we had was not expensive, we paid $255 for three nights - we had a/c and a little fridge, cable tv and wi-fi, although the wi-fi was not...

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1Thank WSISonoma_California
Seattle, Washington
Reviewed 31 December 2010

I stayed at this hotel, in a non-airconditioned room for one night only. It was very clean, perfect temperature, and my bed was comfortable. I went around and looked at other hotels in the area, and for the price, found this one to be a good value for what you get. The pretty decor adds character. When you enter your...

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2Thank TravelinTango
Manchester, United Kingdom
Reviewed 7 October 2010

We planned to stay on Isla Mujeres and at Francis Arlene hotel for 4-5 nights but ended up staying for 10 nights! When we went the rooms were between 350-650 peso's per night as its low season (higher prices rooms have balcony or also a sea view). We stayed in a 450 peso room had air con - you can...

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3Thank SandyMcr
Texas
Reviewed 10 April 2010

This hotel was exactly what we needed. My wife and I stayed a total of 9 days. Rooms are clean and quiet. By far the best location - 4 blocks from North Beach. Around the corner is the main vendor street and restaurants. Go eat breakfast down the street at the Alexias - great Mexican menu and cheap. Microwave and...

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3Thank sharlowsm

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )

Additional Information about Francis Arlene Hotel

Address: Avenida Guerrero No. 7, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: RM240 - RM605 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Francis Arlene Hotel 2*
Number of rooms: 24
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Also Known As:
Hotel Francis Arlene
Francis Arlene Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Francis Arlene Hotel staff and other travellers.
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Questions? Get answers from Francis Arlene Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you have a balcony so you can watch the street life below.”
 of 5 bubbles maggiem144, 28 Nov 2016 | Read review
“Top floor king suites when traveling as a couple & room 4 (2nd floor - two double beds) when traveling with our daughter.”
 of 5 bubbles Salsa_DaveJ, 28 Aug 2016 | Read review
“king rooms have the best beds. upper rooms have better breeze.”
 of 5 bubbles spongejohnshortpan, 24 May 2016 | Read review
“The bottom floor is best for us, no elevators. But those rooms are all looking out at the gardens.”
 of 5 bubbles roxannee647, 21 Apr 2016 | Read review
“Avoid the little room downstairs on the patio - it's cramped. All rooms I've been in, have been quiet.”
 of 5 bubbles EAMeyn, 1 Apr 2016 | Read review
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