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Traveller (429)
Room & Suite (193)
Pool & Beach (101)
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Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“small beach”(17 reviews)
“sea urchins”(11 reviews)
“golf cart”(49 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (385)
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252 results
Traveller rating
185
50
13
3
1
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Time of year
LanguageEnglish
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185
50
13
3
1
Show reviews that mention
All reviewssmall beachsea urchinsgolf cartround roomrocking chairssouth end of the islandpunta surfamily roomprivate terracethe hotel managerevery morningsnorkel gearthis wonderful hotelnice breakfastoverlooking the oceanbig balconyinfinity pool
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1 - 5 of 252 reviews
Reviewed 4 days ago via mobile

My boyfriend and I loved La Joya! We stayed two nights near playa Norte and two nights at La Joya but wish we could have stayed here longer! It feels like a private oasis and can’t wait to go back. Also, the manager of the...More

1  Thank brittniscandal
Reviewed 1 week ago

This place was so lovely! The manager, Oswaldo was truly amazing just like everyone else has stated - he worked really hard to make sure our stay was great the whole way through. We had a pack and play in our room with soft cushioning...More

2  Thank Nikki B
Reviewed 4 weeks ago

Stayed in Room #1, which was great. Kind of a rotunda like thing over the bed, which was neat...(.I felt like Barbara Bush, who had just recently died, lying in state..!) Restaurant was great, breakfast that was brought to room great, Oswaldo very accomodating. Grounds...More

1  Thank Eileen M
Reviewed 5 weeks ago via mobile

Been twice and it’s like having your own house. Best manager and staff ever. Lots of stairs since it is a cliff side boutique hotel. But love love love. Best rooms to me are 1,6,11. King beds and private balconies/patio. Oswaldo the manager really cares...More

1  Thank MyMaggieGirl
Reviewed 26 April 2018

My husband and I just returned from a 3 night stay at Hotel La Joya. Such a beautiful, quiet and lovely property!! The pool area is perfect with an amazing view of the ocean. The rooms are comfortable and clean, although not luxurious, and the...More

1  Thank Sandra L
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Most Booked Properties in Isla Mujeres
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Beachfront
Room Service
Restaurant
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$143 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$143 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (429)
Room & Suite (193)
Pool & Beach (101)
Dining (36)
Questions & Answers
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maggieminn
17 March 2018|
AnswerShow all 2 answers
Response from workfortrips | Reviewed this property |
We always use USA Transfers from airport to ferry. The drive pretty much skirts downtown Cancun. Not sure how to reassure them. Good luck!
1
Vote
Kerry M
4 December 2017|
AnswerShow all 2 answers
Response from Stephanie S | Reviewed this property |
You can probably arrange for them to bring you coffee early in the mornings, they are very accommodating at the hotel. Or you can take your golf cart to the town area, lots of street cafes open early! You can get drinks and... More
0
Votes
829ginab
20 November 2017|
AnswerShow all 2 answers
Response from Stephanie S | Reviewed this property |
Def, its a family oriented island! Rent a golf cart and you have it made. You will love it.
0
Votes
Room Tips
"All rooms have great features and views!"
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"Lots and lots of stairs!"
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"There are lots of steep steps at this property and it would be difficult for a senior or handicapped person..."
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"Room 3 has two beds"
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