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Ixchel Beach Hotel

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Ixchel Beach Hotel
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1,244 Reviews from our TripAdvisor Community

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Showing 1,086: English reviews
Reviewed 4 days ago NEWvia mobile

The hotels best quality is certainly the location; it's right on Playa Norte and only a few steps away from all the restaurants and cafes. Customers of the hotel can enjoy discounts on some of the surrounding restaurant abc cafes, with some even offering a direct room charge. The beach bar is well stocked and fairly priced, the beach is...

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Helpful?
Thank Alberto B
Copenhagen, Denmark
Reviewed 1 week ago

The hotel is a nice hotel, right on the beach. The beach is really nice, and the free sun beds are a nice plus, to the otherwise busy beach. The rooms are very nice as well, very clean, very homie and with all the necessities you need.

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Helpful?
Thank BrittNyvang
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Greetings BrittNyvang, Thank you for your sharing your kind comments. We are so glad to know that you have enjoyed your recent vacations at Ixchel Beach Hotel. We felt honored being part of your holidays and as our mission indicates, we always be doing our best hoping to host you back in the near future. Warm regards, Customer Service.

Portland
Reviewed 2 weeks ago

Aside from being in a great location right on the beach, the hotel itself is one of the best run facilities I've stayed in. The rooms are clean, the staff are great. We had great service from Alejandra and Eloy in particular, who were both very professional.

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Helpful?
Thank davrose
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dearest davrose Greetings and thank you very much for such kind comments. Positive reviews like yours motivate us to keep up the good work. Our daily target is to be consistent with the quality of services that we deliver, aiming to offer the best possible experience to our Guests. If you may consider to stay with us on another visit...

Trafalgar, Indiana
Reviewed 2 weeks ago

We had the best vacation EVER!! The location and staff were fantastic! Our favorite beach server, David, took great care of us and it was sad to say goodbye. Our room had a most amazing view and balcony that we enjoyed every evening. The furnishings were very comfortable and modern. Our only complaint was a minor leaky faucet that dripped...

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Helpful?
1Thank betsywisner
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Greetings betsywisner, How wonderful to know that you have enjoyed your recent vacations and thank you for giving us an opportunity to serve you. We are more than pleased to know that your experience was a memorable time worthy to be shared. Our daily target is your smile and our most valued achievement is that you can remember your holidays...

Vancouver, Canada
Reviewed 2 weeks ago

This hotel is perfectly located right on the north beach of Isla Mujeres. It is clean and well maintained. The one bedroom suite and adjoining standard room worked very well for my husband and I, our 20 year old son and 19 year old daughter. The staff are extremely friendly and helpful and did everything they could to make our...

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Helpful?
3Thank leslie k
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dearest leslie k, Thank you for such kind comments! How wonderful to know that your recent vacations was such an enjoyable timed and to find that your memories were worthy to be shared. As our mission indicates, we always be looking forward to deliver the best possible experience to all of our Guest. We will be certainly looking forward to...

Canada
Reviewed 2 weeks ago via mobile

We have come to Isla for four yeas now. We have always wanted to stay at the Ixchel Beach Hotel. Beautifully located on the best beach on Isla, One of the top ten beaches in the world. The sand is like baking powder, very fine and cool on your feet. Finally we were able to book one of the penthouse...

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Helpful?
3Thank JRcanada
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear , We highly appreciate such kindest review! It was a truly honor being selected as your host for the very first time to welcome your visit at Isla Mujeres. Every time that our Guests share their vacations experiences our service spirit is fulfilled with joy! All direct comments from our Customers are highly valued and we are glad to...

Alameda, CA
Reviewed 2 weeks ago

I cannot wait to go back, and I'll go back every time we go to Isla, which will be... again. It's a beach hotel, so it's got a bit of a converted motel feel. Our first room was ... well, apparently, you can buy a room and then rent it out, so they're not all renovated at the same time....

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Helpful?
Thank Phreddiva
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear Thefeinschmeckers, Thank you for sharing your comments such as your input. We highly appreciate for taking a moment of your valuable time to submit your feedback along with your recent experience. We are deeply committed to fulfill all of our Guests expectations and please be confident that your comments will be addressed in order to improve were we need...

Fort Worth, Texas
Reviewed 2 weeks ago

My family just spent a relaxing New Year's at Ixchel (Condo 606) and it was everything we could have hoped for. Right on the beach with incredible views from the balcony, clean and comfortable bedrooms/bathrooms and a huge, full kitchen (where we cooked dinner a couple nights), helpful staff (WONDERFUL service on the beach for drinks, loungers, etc.). We would...

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Helpful?
Thank lucygage
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear lucygage Thank you for choosing us and for sharing your vacations experience. It's so wonderful to know that you have enjoyed your vacations and such kindest comments about services delivered such accommodations are highly appreciated. We are deeply committed to deliver the most memorable holidays and always look forward to fulfill our Guests expectations. If you may plan to...

Reviewed 2 weeks ago via mobile

We have visited Isla Mujeres many times. This was our first stay at Izchel. It is the busiest time of the year, yet we were greeted warmly. Our room is lovely, with a great view. Very clean! Bottled water and coffee in room. They even recognized my husband's birthday!

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Helpful?
Thank StevenSheryl
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear StevenSheryl, We highly appreciate such kindest review! It was a truly honor being selected for the very first time as your host during your recent visit at Isla Mujeres. Every time that our Guests share their vacations experiences our service spirit is fulfilled with joy! How great to know that your expectations where satisfied. We are definitely lucky to...

Winnipeg
Reviewed 2 weeks ago

After a winter storm sent us to isla for an early arrival we were thankful this gem could put us up for 2 nights...nice room, good drinks kind and attentive staff..clean...the beach chairs have the best spot on the beach for water fun!

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Helpful?
Thank MarinaWinnipeg
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Greetings MarinaWinnipeg, Thank you for your valued review. Your kindest remarks motivate our spirit of service, especially for being selected to host you vacations. Your satisfaction is our main purpose and if we achieve this target then we will know that you have enjoyed your stay. If you may consider to be back we will happy to welcoming you and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Among the best hotels in Isla Mujeres, visit Ixchel Beach Hotel, a two wing, two phase condotel complex with 117 rooms in Isla Mujeres. East Wing (Phase One) with 48 rooms, 5 stories and opened in June 2006; West Wing (Phase Two) with 69 rooms, 6 stories and opened in August 2007. Both properties (see Accomodation Remark below) are designed in Mexican casual and modern stylish buildings located at the beautiful North Beach on the colorful island of Isla Mujeres (Women Island).Ixchel for the Mayans was the Goddess of love, fertility and the moon. Walking a few steps from downtown of this friendly island and facing the most beautiful white sand & powder touch beaches of Isla Mujeres, in the Yucatan Peninsula and the Mexican Caribbean, our Isla Mujeres hotel offers warm personable service in an upscale, intimate island experience perfect for families and romantics.If you want a great escape to a Isla Mujeres hotel, our hotel is ideal for the relaxing weekend getaway or a romantic honeymoon retreat. Treat yourself to all of the luxury that our Ixchel Hotel in Isla Mujeres has to offer and enjoy the surrounding areas, activities and beauty.Premier in Isla Mujeres hotels, the Ixchel Beach Hotel offers luxurious amenities, outstanding service and a tranquil atmosphere to completely relax and enjoy your Mexican vacation. You won't find a more beautiful or more convenient location to soak in the sun and experience this amazing island of Isla Mujeres.If you are looking among hotels in Isla Mujeres, look no further than the Ixchel Beach Hotel. You won't be disappointed. You, the guest, are our number one priority and your comfort and enjoyment during your vacations in Mexico and lodging experience are our primary concern. We will do everything we can to make your stay nothing short of spectacular. ... more   less 

Additional Information about Ixchel Beach Hotel

Address: Playa Norte S/N | Centro, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: RM587 - RM2,113 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ixchel Beach Hotel 3.5*
Number of rooms: 100
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Hotel Style:
#4 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Ixchel Beach Hotel staff and other travellers.
62 questions
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Questions? Get answers from Ixchel Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a suite. The standard rooms don't have balconies.”
 of 5 bubbles betsywisner, 8 Jan 2017 | Read review
“ask for a room with a balcony or a renovated room”
 of 5 bubbles Phreddiva, 4 Jan 2017 | Read review
“Higher floors have better views of the beach”
 of 5 bubbles lucygage, 3 Jan 2017 | Read review
“Ask....and ask again”
 of 5 bubbles MarinaWinnipeg, 2 Jan 2017 | Read review
“We were in room 207 is in the small tower, we had a nice view of the pool and a partial view of the ocean”
 of 5 bubbles 623lamontm, 28 Dec 2016 | Read review
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