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27/12/2017 28/12/2017
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    Isla Mujeres Palace

    Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400, Mexico
    +1 800-635-1836
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    27/12/2017 28/12/2017
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    Traveller (1245)
    Room & Suite (315)
    Storyboard
    Overview
    • Excellent75%
    • Very good18%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “resort credit” (63 reviews)
    “chef's dinner” (48 reviews)
    “concierge room” (17 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Isla Mujeres Palace
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
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    Rooms
    27 Dec28 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,220)
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    11 - 15 of 1,058 reviews

    Reviewed 3 weeks ago

    Just back from 6 days is this hotel. We wanted to relax after spending time in Mexico City and Oaxaca. We arrived late so missed the hotel yacht. However the public ferry was easy to catch. It's only a short taxi ride from the ferry...More

    1  Thank DFTCR
    Response from Isla M P, General Manager at Isla Mujeres PalaceResponded 3 weeks ago

    Dear DFTCR, Thank you very much for such a detailed and kind feedback about your recent stay here at Isla Mujeres Palace. We are glad to learn that you had not only a fantastic time here at Isla Mujeres, but as well that so many...More

    Reviewed 3 weeks ago via mobile

    Took a day trip over to Isla Mujeres from Moon Palace Grand and visited the Palace Isla. Our next trip will be a return to Isla- Wonderful additions and improvements include the “Ceviche Bar”- amazing food and drink! Looking forward to a little slower pace...More

    2  Thank JLoparella
    Response from Isla M P, General Manager at Isla Mujeres PalaceResponded 3 weeks ago

    Dear JLoparella, We would be happy to receive you here at Isla Mujeres Palace in order to create the wonderful experiences you expect to have for your well-deserved vacation here at Isla Mujeres. We do have a few new projects in process and hope to...More

    Reviewed 4 weeks ago

    I cannot say enough wonderful things about this resort, the people, the food and the setting. We arrived at the Cancun airport and immediately connected with the people for the shuttle service to the dock where our private resort boat was waiting for us. They...More

    2  Thank pedalpusher67
    Response from Isla M P, General Manager at Isla Mujeres PalaceResponded 4 weeks ago

    Dear pedalpusher67, I would like to thank you for taking the time to share your experience at Isla Mujeres Palace here with us and for acknowledging the great work of so many of our staff members. Afterwards it is very easy to say "it was...More

    Reviewed 4 weeks ago via mobile

    Love the island, great beaches very bright and soul touching. There are fun things to keep you on the go. We loved driving the go cart around the island and getting churos from the locals, and fresh coconuts! Very yummy

    1  Thank Yanak117
    Reviewed 4 weeks ago

    From the time we arrived to the minute we left, we had a great experience. The boat ride form the harbor right to the front of the hotel was great. Very nice new 40 foot power boat and the driver was super friendly. Highly recommend...More

    2  Thank travel60956
    Response from Isla M P, General Manager at Isla Mujeres PalaceResponded 4 weeks ago

    Dear travel60956, thank you very much for your kind words about your recent experience here at Isla Mujeres Palace. It is easy to say that it is our goal to exceed your experiences every minute, but we are glad to learn that our staff could...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$365 - US$684 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Isla Mujeres
    • #1 Top resorts Hotel in Isla Mujeres
    • #1 Luxury Hotel in Isla Mujeres
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 62
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Orbitz, Hotels.com, Hotwire, Booking.com, Travelocity, Evoline ltd, TripOnline SA and getaroom.com so you can book your Isla Mujeres Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Isla Mujeres
    • Also Known As
    • Isla Mujeres Palace Hotel Isla Mujeres ,
    • Hotel Isla Mujeres ,
    • Palace Hotel Isla Mujeres
    Add Photo Photos
    Traveller (1245)
    Room & Suite (315)
    Pool & Beach (304)
    Dining (174)
    Hotel & Grounds (804)
    Bathroom (14)
    Business Centre & Event Rooms (10)
    Family and Play Areas (3)
    Nearby
    Nearby HotelsSee all 37 hotels in Isla Mujeres
    Zoetry Villa Rolandi Isla Mujeres Cancun
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    2.02 km away
     
    Nearby Restaurants
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    Oscar's Grill
    683 reviews
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    Mar-Bella Rawbar & Grill Isla Mujeres
    52 reviews
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    Nearby Attractions
    Women's Beading Cooperative
    414 reviews
    .49 km away
    Parque de los Suenos
    297 reviews
    1.13 km away
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    2,813 reviews
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    .61 km away
    Ask a question
    Questions & Answers
    davisj1987
    11 December 2017|
    AnswerShow all 3 answers
    Response from GM_At_HotelZone | Property representative |
    Dear davisj1987, Thank you for choosing Isla Mujeres Palace. We are looking forward to welcoming you soon! I will be more than glad to assist you with your transportation booking, please be so kind to read your TripAdvisor... More
    0
    Votes
    Vane V
    10 December 2017|
    AnswerShow all 2 answers
    Response from GM_At_HotelZone | Property representative |
    Dear Vane V, Thank you so much for choosing us and sharing your question with us. Firstly I would like to confirm this is an adult's only resort. The weather is perfect at all times of the year, with sunny days and warm... More
    0
    Votes
    mindy71884
    9 December 2017|
    Answer
    Response from GM_At_HotelZone | Property representative |
    Hello mindy71884, Thank you so much for your interest in Isla Mujeres Palace. It is my pleasure to inform you Isla Mujeres Palace is an All-inclusive resort, offering top-shelf liquor and delicious meals. We hope to... More
    0
    Votes
    Room Tips
    "Take advantage of the room service. Avoid rooms that are close to 122. Your view will be greatly diminshed"
    Read review
    "Most rooms will not have a full ocean view but this you will fine is not a problem"
    Read review
    "We loved our room and recommend the concierge level with ocean front views. The higher numbers have better..."
    Read review
    "Our poolview room also had a nice ocean view (#125)"
    Read review
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