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27/08/2017 28/08/2017
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    Isla Mujeres Palace

    Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400, Mexico
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    27/08/2017 28/08/2017
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    US$483
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    Traveller (1143)
    Room & Suite (307)
    Pool & Beach (260)
    Excellence Playa Mujeres
    11,822 reviews
    #2 of 6 hotels in Playa Mujeres
     
    Puerto Isla Mujeres Resort & Yacht Club
    21 reviews
    #26 of 37 hotels in Isla Mujeres
     
    Marina Isla Mujeres
    15 reviews
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    31 reviews
    #112 of 175 hotels in Cancun
     
    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “resort credit” (59 reviews)
    “chef's dinner” (44 reviews)
    “jose luis” (35 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Isla Mujeres Palace
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
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    Excellence Playa Mujeres
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    #2 of 6 hotels in Playa Mujeres
     
    Puerto Isla Mujeres Resort & Yacht Club
    21 reviews
    #26 of 37 hotels in Isla Mujeres
     
    Marina Isla Mujeres
    15 reviews
    #23 of 37 hotels in Isla Mujeres
     
    Hotel & Beach Club Garrafon De Castilla
    31 reviews
    #112 of 175 hotels in Cancun
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,148)
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    There are newer reviews for Isla Mujeres Palace
    See the most recent reviews

    231 - 235 of 1,001 reviews

    Reviewed 18 May 2016

    The resort is fantastic! Quiet (no kids) Pool and beach were nice. Room was wonderful, clean and very comfortable, with free liquor. The all staff was very helpful and friendly. I would definitely recommend this hotel and island for a quiet, beautiful getaway!More

    2  Thank Regiane P
    Response from Janai V, General Manager at Isla Mujeres PalaceResponded 23 May 2016

    Dear Regiane P, Receive my warmest greetings from Isla Mujeres. I would like to thank you for taking the time to write a review regarding your recent visit to our Resort. I truly appreciate your kind words about the room, the beach, the property and...More

    Reviewed 17 May 2016

    I had a fantastic stay at the Palace Resort with my boyfriend! We stayed there for one week and we were amazed with the facility, staff, food and drinks. The resort and rooms are well-kept; very clean. The staff are so friendly and welcoming. I...More

    1  Thank brittanyengson
    Reviewed 17 May 2016

    Excellent option for stay in Isla Mujeres , great food and service, they have a private and relax beach area, the room is luxury and very well accomodate , check in and check out very professional and friendlyMore

    1  Thank lovi35
    Response from Janai V, General Manager at Isla Mujeres PalaceResponded 18 May 2016

    Dear Lovi35, Thank you very much for taking the time to share your recent experience at Isla Mujeres Palace. I really appreciate your kind words about the food, beach, rooms and service, be sure that the staff will be congratulated for offer you a professional...More

    Reviewed 14 May 2016

    The island is a magical place, and the resort is a great place to relax and take in the beauty of the island. the resort is spotless, service is beyond excellent, and the food is excellent as well. we have found a gem, and plan...More

    2  Thank Wandy L
    Response from Janai V, General Manager at Isla Mujeres PalaceResponded 18 May 2016

    Dear Wandy L, I would like to thank you for taking the time to write a great review about your recent stay at Isla Mujeres Palace. I feel honored to read how much you enjoyed your holiday with us and I appreciate your kind words...More

    Reviewed 9 May 2016

    The hotel is simple and clean. the staff was amazing. From the front desk to the housekeeping people. Get a massage!!! The food was delicious and presented well. If your flights fit the catamaran schedule to the main land take it. Ask the folks at...More

    2  Thank cg90723
    Response from Janai V, General Manager at Isla Mujeres PalaceResponded 12 May 2016

    Dear Cg90723, Thank you very much for your comment about your recent stay at Isla Mujeres Palace and for choosing our Resort to celebrate such an important moment as it was your engagement, congratulations! I truly appreciate your kind words about the property, the food,...More

    Excellence Playa Mujeres
    11,822 reviews
    #2 of 6 hotels in Playa Mujeres
     
    Puerto Isla Mujeres Resort & Yacht Club
    21 reviews
    #26 of 37 hotels in Isla Mujeres
     
    Marina Isla Mujeres
    15 reviews
    #23 of 37 hotels in Isla Mujeres
     
    Hotel & Beach Club Garrafon De Castilla
    31 reviews
    #112 of 175 hotels in Cancun
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$287 - US$632 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Isla Mujeres
    • #1 Top resorts Hotel in Isla Mujeres
    • #2 On the Beach Hotel in Isla Mujeres
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 62
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Orbitz, Hotels.com, Travelocity, Priceline, Hotwire, Cheap Tickets, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Isla Mujeres Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Isla Mujeres
    • Also Known As
    • Isla Mujeres Palace Hotel Isla Mujeres ,
    • Hotel Isla Mujeres ,
    • Palace Hotel Isla Mujeres
    Add Photo Photos
    Traveller (1143)
    Room & Suite (307)
    Pool & Beach (260)
    Dining (128)
    Hotel & Grounds (690)
    Bathroom (14)
    Business Centre & Event Rooms (10)
    Family and Play Areas (3)
    Nearby
    Puerto Isla Mujeres Resort & Yacht Club
    21 reviews
    .44 km away
     
    Hotel & Beach Club Garrafon De Castilla
    31 reviews
    1.65 km away
     
    Marina Isla Mujeres
    15 reviews
    1.30 km away
     
    Excellence Playa Mujeres
    11,822 reviews
    8.38 km away
     
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    Ask a question
    Questions & Answers
    Lynae B
    14 August 2017|
    AnswerShow all 2 answers
    Response from Concierge_Hotel_Zone | Property representative |
    Dear Lynae B, Thank you so much for contacting us. Resort credits can be used towards a selected amount of tours which are specified in our website. We also recommend you to download our App "Palace Resorts" directly from... More
    0
    Votes
    Google Translation
    jimmyw14
    31 July 2017|
    Answer
    Response from Concierge_Hotel_Zone | Property representative |
    Dear jimmyw14, That is correct, this is an adults only resort all-inclusive. Should you requiere further assistance, please let us know. Best regards, Ulises Sosa Social Media Concierge.
    0
    Votes
    henao98
    28 July 2017|
    Answer
    Response from Concierge_Hotel_Zone | Property representative |
    Dear henao98, Thank you once again for your question. Our telemarketing department will provide the assistance you need with this concerns, as stated on my previous response, I already sent you a private message, please be... More
    0
    Votes
    Room Tips
    "Beautiful and very comfortable."
    Read review
    "Beach front room amazing view"
    Read review
    "Get on the Concierge level, if possible. Worth it."
    Read review
    "definitely go for a room with an ocean view."
    Read review
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