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Hotel Meson de la Luna

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Traveller (20)
Room & Suite (14)
Dining (2)
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Overview
  • Excellent27%
  • Very good54%
  • Average8%
  • Poor1%
  • Terrible10%
Travellers talk about
“checking out”(2 reviews)
“ado bus station”(2 reviews)
“the hotel staff”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (58)
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LanguageEnglish
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1 - 5 of 20 reviews
Reviewed 15 February 2018 via mobile

I’ve been staying at the hotel for more than 5 years for business reasons. There is a new room section. My mistake this time. Bugs in mi bed. I couldn’t sleep all night. Definitely won’t stay there again. Watch out.

Thank PEPE2122
Reviewed 8 November 2017

this is a hotel with a very good location, very close to ado station altabrisa, in front of the hospital Star Media and close to the mall Altabrisa, the hotel has a very friendly people, with an excelent restaurant with italian food and yucatan food,...More

Thank draplanas
Response from Meson D, Director Comercial at Hotel Meson de la LunaResponded 10 February 2018

We appreciate your comments. We will work with each improvement comments, to make each guest leave with the excellent impression that you got. Thank You.

Reviewed 28 August 2017

Our room was on the second floor, with a balcony facing the dental clinic next door. The room had a free safe for a laptop - be sure to ask for the lock and key. The mini fridge contains about 4 beers, 4 sodas and...More

Thank javil2005
Response from Meson D, Director Comercial at Hotel Meson de la LunaResponded 29 August 2017

Thank you for the time to leave us your comments, we hope customers have a perspective of our services and we will be improving to give them the best. Next time we invite you to visit Apolo Bar, and try our pool menu. We are...More

Reviewed 23 July 2017

I stay at this hotel quite a bit each time when I travel here to go to my doctors at the hospital across the street the staff each time I have come in his always been more than accommodating this time however my trip was...More

Thank Soapyfun
Response from Meson D, Director Comercial at Hotel Meson de la LunaResponded 29 August 2017

Thank you for continuing to choose us, for all our guests who come for medical questions, we try to make them feel better with our service, hoping that your stay at Hotel Meson de la Luna is the best choice in Merida. Thanks again, we'll...More

Reviewed 19 March 2017 via mobile

Staid there for one night , price was average for the area. Installations are nice and with a very good location in Merida. The staff has terrible attitude and zero customer service vocation. The front desk staff (worst ever)(morning shift of 3/19/2017) would not give...More

Thank Mario R
Response from Meson D, Director General at Hotel Meson de la LunaResponded 5 April 2017
Google Translation

Gracias por su tiempo para escribirnos sobre las cosas que podemos mejorar, los comentarios son bienvenidos y lamentamos la mala...More

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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Details
Price range
US$61 - US$81 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$61 - US$81 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (20)
Room & Suite (14)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"ask for a room with a view to the street, all has air conditioning"
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"view of pool"
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"We like the new constructed rooms"
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"Higher floors might be a bit quieter. Not sure if windows are double-glazed. North side would have less..."
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