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Holiday Inn Merida

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#39 of 103 Hotels in Merida
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Holiday Inn Merida
Holiday Inn Merida
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321 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Kingston, Canada
Reviewed 20 July 2016

I would classify the Holiday Inn in Merida is a 3-star business tourist hotel. The hotel is located relatively close to the city centre (a 20 minute walk). There are a few amenities nearby (some restaurants, Walmart, Starbucks, pharmacy). The hotel itself is somewhat dated but the rooms and the overall hotel was comfortable. My room was spacious with a...

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Helpful?
Thank Don_K_Kingston
ENRIQUE G, General Manager at Holiday Inn Merida, responded to this review

Dear Guest, thank you very much for your comment, we are glad that your stay was comfortable. We will take into account the points that suggest correct to ensure better service. General Manager

Mexico City, Mexico
Reviewed 19 July 2016

I returned to Merida, this time with my wife, so we enjoyed the hotel. Comfortable beds, clean rooms, good service, a variety of food at breakfast, the hotel staff always smiling, trying to help and offering choices, but the internet again... The hotel offers high speed internet but it is not true!

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1Thank leoreynosoe
ENRIQUE G, General Manager at Holiday Inn Merida, responded to this review

Dear guest, thank you very much for your comment. It was a pleasure to serve you again and you enjoyed our services. Regarding the Internet signal, we've made recent updates, I suggest that on your next visit contact us to support you in your connection. General Manager

Cozumel, Mexico
Reviewed 18 July 2016

We needed a hotel that provided parking. I chose Holiday Inn mostly for the name as well as the parking. The room for 3 adults was sufficient, ,but the amenities were less than satisfactory. We were given 2 bottles of water and tried several times to get a third. When I went to the front desk to ask for a...

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Thank Mexicotraveler2002
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear guest, thank you very much for your feedback. Sorry that your experience on this occasion was not entirely satisfactory. I am taking note of the points you described to correct them. Particularly those that have to do with sheets and coffee. I'm sure another time we can give better care and fulfill the commitment of our brand. General Manager

Brighton, United Kingdom
Reviewed 30 May 2016

It's a Holiday Inn. They tend to be the same wherever you are in the world. Comfortable room, but nothing to write home about. It is situated quite a long hike from the centre of Merida and most people on our tour group preferred to go to the more local Starbucks or Walmart rather than the historic centre of town....

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Thank kev11385
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear guest, thank you very much for your comment. We are addressing each of the issues that you point out to us and that are of great importance to continue improving day by day. General Manager

Lexington, MA
Reviewed 26 May 2016

Clean establishment, friendly staff, tasty restaurant (probably won't excite a foodie), Good business center for printing. WifI sketchy, but cellular phone carrier had good coverage from which I created a hot spot. Easy walk to the tourist sites; the walk itself is interesting. ATM across street, and that hotel also had great restaurant upstairs, decent one on first floor. My...

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Helpful?
Thank kropper
ENRIQUE G, General Manager at Holiday Inn Merida, responded to this review

Dear guest, thank you very much for your comment, we are glad that your stay has been comfortable. We take into account the issues that you point to a timely improvement. General Manager

Bristol, United Kingdom
Reviewed 25 May 2016

Nice hotel and rooms very comfortable as typical Holiday Inn style large double beds with choice of pillow types, It's a fair walk into town from the property but there are things surrounding it in easy walking distance - Starbucks if you need it e.g. However the hotel is let down by a disappointing buffet. A few of us tried...

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Thank Stephen0903
ENRIQUE G, Manager at Holiday Inn Merida, responded to this review

Dear guest, thank you very much for your comment, we are glad that your stay has been comfortable. We take into account the issues that you point to a timely improvement over our Buffet General Manager

Reviewed 21 May 2016 via mobile

Good hotel with good breakfast. La cochinita pibil is very nice. Staff very friendly. Good beds. Lots of things to do close by. We like to use this hotel when we arrive late, still lots of things open to do close by the hotel. The lobby is nice and the pool has a good size.

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Thank Adriana B
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear guest, thank you very much for sending us your comment. We always welcome you on this happy home. We hope to see you again soon. General Managger

Puebla
Reviewed 15 April 2016

The building is nice, the location is also nice, it was clean and confortable. I didn't have a chance to try the restaurant but they were playing live musice when we left... Down sides it could use some maintenance on the elevators, and bathroom towels need to be renewed soon.

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Thank Erin B
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear guest, thank you very much for your comment. We are pleased that you had a comfortable stay. On the points that suggests we meet, I am sending the instruction to the area responsible for care. We waited to see you again very soon. General Manager

Paradise, CA
Reviewed 3 April 2016

Room is very nice so far. Pool is VERY noisy from HVAC systems at this hotel and the very nearby Hyatt. Also smelly from possible waste movement systems. Music and kids at pool hardly noticeable though due to other constant fans and machines.

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Thank dklessard
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear Guest, thank you very much for your comment, we will gladly answer indicates the points and correct them to ensure quality service. Apologies for these failures. General Manager

Reviewed 26 March 2016 via mobile

Loved how it has a touch of merida in every corner. Everyone in the hotel is very friendly and provided an excellent service. The rooms and bathroom are very good size, and super clean. The best part of all are the beds and pillows i even forgot i was staying at a hotel!!!

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Helpful?
Thank ana n
ENRIQUE G, Director de Recepción at Holiday Inn Merida, responded to this review

Dear Guest, thank you very much for your comment. It has been a pleasure for everyone in the atenderete Hotel in your past stay. We hope that very soon we can return again and receive you in this your home. General Manager.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Always friendly and uncomplicated to suit your needs business traveler or leisure. Excellent location at Paseo de Montejo. When you arrive at Holiday Inn Merida will be greeted by our friendly staff who always ready to assist you with whatever you need Holiday Inn Merida is a comfortable hotel with all handsome rooms that will transport you to the era of the haciendas and modern facilities ideal for men and women travelling for business, vacationing with the family and for groups and conventions ... more   less 

Additional Information about Holiday Inn Merida

Address: Avenida Colon 498 Entre Paseo Montejo Y Calle 60 | Paseo de Montejo, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: RM379 - RM599 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Merida 3*
Number of rooms: 213
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Also Known As:
Holiday Inn Merida Hotel Merida
Merida Holiday Inn
Hotel Style:
#3 Green Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Merida staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Merida staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the front of the hotel may not always allow a good rest if you go to sleep early because of he outdoor bar and dining area..”
emiliov270, 26 Jul 2016 | Read review
“Upper rooms facing the courtyard.”
Don_K_Kingston, 19 Jul 2016 | Read review
“ask if your room has a window, not a skylight.”
kropper, 26 May 2016 | Read review
“away from front”
  • no window but roof light with mural
JohnSFleet_Hants_UK, 29 Feb 2016 | Read review
“Junior Suite on Pool Level if staying any length of time.”
YEG317, 4 Feb 2016 | Read review
5 of 5