We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The hotel looks great online and is in an excellent central location. The concierge Diego was friendly and very helpful. The room was clean with good air con. Pretty good, but there are 3 specific reasons for giving it 2 stars: (1) We booked because...More
Excellent location, inexpensive, very friendly staff, old colonial style, well conserved and clean, no luxury but is exactly what you pay for. Beds are good, pillows I didn't like them, but I know I am special for pillows... food is very good because it has...More
We stayed at the hotel for five nights. It is in walking distance of all the sites in Merida and near the main square. The hotel pays for your space in a parking lot adjacent to the hotel. There is a lovely shady courtyard and...More
This is a quaint hotel with a lovely shaded courtyard (nice for breakfast - but only fruit and eggs to order, no buffet). Nice ambience, large rooms. Wifi is strong but there is no safe in the room. Because of this (and no buffet breakfast)...More
This is a great little hotel in an awesome spot. Easy stroll to all the hotspots of Merida. The beds were super comfortable and the bathrooms clean and tidy. The only negative is that breakfast is served at 7am. Due to the heat, our tours...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Free High Speed Internet ( WiFi )
Refrigerator in room
Things to do
US$68 - US$115 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#18 Family Hotel in Merida
#20 Romantic Hotel in Merida
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Expedia, Booking.com, Cheap Tickets, Hotels.com, TripOnline SA, Travelocity, Orbitz, Hotwire, HotelQuickly, Cancelon, getaroom.com and Evoline ltd so you can book your Hotel Casa del Balam reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
See answers provided below. If the questions raised are a major concern I suggest rethinking. This is a lovely, comfortable, clean and friendly hotel with all the character of a renovated Mexican mansion. It's not a Ritz or... More
See answers provided below. If the questions raised are a major concern I suggest rethinking. This is a lovely, comfortable, clean and friendly hotel with all the character of a renovated Mexican mansion. It's not a Ritz or a Four Seasons, but we'd certainly return. Also, the location is unbeatable and noise was not an issue in our corner room in an upper floor.
We did not pay to have breakfast included, and I'm glad! We ate at the hotel restaurant the first day, but found lots of better and less expensive places nearby. Our favorite was Cafeteria Pop which had better coffee and a... More
We did not pay to have breakfast included, and I'm glad! We ate at the hotel restaurant the first day, but found lots of better and less expensive places nearby. Our favorite was Cafeteria Pop which had better coffee and a full egg breakfast (like huevos rancheros, for example) with juice or fruit, coffee, and toast for just around 50 pesos (less than $3). Another good place was right across the street Gourmet Cafe Molina, I think it was-- it seems like it's a chain however. Nevertheless, the coffee was better there, too. The mole enchiladas were very tasty. Avoid at all costs the Cuban place on the corner of Calle 55 and Calle 62--worst coffee ever! They have a huge roaster going in the window, but that's just for show. The coffee tasted like Nescafé, the glasses were filthy, and the service was snarky. Many places within a block or two offer specials for breakfast, so it's easy to go out and try different restaurants each day.