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Hotel Casa del Balam

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#14 of 103 Hotels in Merida
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Casa del Balam
Hotel Casa del Balam
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491 Reviews from our TripAdvisor Community

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Showing 293: English reviews
Washington DC, District of Columbia
Reviewed 8 October 2013

My husband and I recently spent one week at this hotel in Merida, where we went to attend an international conference. We enjoyed very much the several patios of the hotel, full of vegetation and with comfortable rocking chairs. The rooms are nice and the cleaning service excellent. The only "negative" point is the continental breakfast, which is exactly the...

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1Thank EmanuelaDC
Chapel Hill, North Carolina
Reviewed 16 September 2013

We stayed in the Casa del Balam a few years ago on our first Merida visit. We both liked the hotel, although my wife thought that our room was a bit small. Since the hotel is in such a great location I wanted to stay there again on this visit and the simple solution to the small room was to...

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2Thank MGG56
Mclean, Va
Reviewed 29 August 2013

Just off the main square close to everything plus the car park is just a few doors down the block. We had to leave early the second day so they packed a nice box lunch for us. Everyone was helpful and the setting is very nice and reminiscent of its origins as the Balam family hacienda.

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1Thank jhc7201
Amherst, Massachusetts
Reviewed 18 August 2013

Hotel is centrally located to historic center on a heavily travelled street. There was noise all night long. Luckily we travel with. white noise generator so were able to sleep. Americano breakfast was quite good and wait staff very attentive. Desk clerks were a bit brusque on arrival and odd to have a locked refrigerator with the implication, "you open,...

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1Thank Sally I
Mexico City, Mexico
Reviewed 29 July 2013

I stayed here in July 2013. This hotel has the flavor of a traditional Mexican hotel, therefore it is always different from staying at a Hotel from a well known chain. One of the most important things about this hotel is location, location, location. It is three blocks away from the Zócalo(Main Plaza), The Mérida Cathedral, the Coffee Shops and...

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2Thank lajuch
Ottawa, Ontario, Canada
Reviewed 18 July 2013

When I first arrived at the Hotel everyone was very eager to help me out. The reception spoke perfect english and greeted me with care. The pool is an easy way to cool off and the restaurant is very good. It was a very comfortable stay and I felt very safe.

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1Thank Jason C
Banbury, United Kingdom
Reviewed 16 July 2013

This is a lovely historic hotel - beautiful building with shady courtyard and lovely swimming pool. The rooms are lovely, large, airy and cool. Bathrooms are spotlessly clean. The staff were wonderful, really helpful and nothing was too much trouble. Location is great - minutes away from the historic town centre and there is plenty of free secure parking. We...

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1Thank G E H
SoCal
Reviewed 23 June 2013

My stay at the Casa del Balam was most enjoyable! The room was huge and had everything I would want in it. The TV worked fine. The refridgerator was a godsend. The tub felt nice. It was the first stay on my vacation, and I had a sound sleep every night. The hotel is very colonial in atmosphere....in a colonial...

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1Thank beento50
Reviewed 28 May 2013 via mobile

I stayed here last week on my way elsewhere, but would return to Casa del Balam Hotel and Merida in a heart beat. My room was charming and spacious with nice tile floors, white cotton bedspreads and good a/c. The pool was a nice relief after a hot day and the bar service excellent. The front desk was friendly, efficient...

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2Thank Farandfine
Burlington, Canada
Reviewed 24 April 2013

Recently spent 5 nights in Casa del Balam. The room I had was a corner 4th floor unit that was great! Large bright room with a King bed, bar fridge that had to unlocked, ample storage space for clothes and a good size bathroom. I had looked at several hotels in the area and knew of Del Balam before heading...

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Thank Alan11855

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Casa del Balam is one of the oldest and most distinguished hotels in Merida and the Yucatan Peninsula, it's also one of the few original Mexican Art Deco houses left in the city. The hotel was built in 1970 incorporating facets of the original home of Fernando Barbachano Peon, pioneer of Tourism in Mexico. His daughter, Ms. Carmen Barbachano Gomez Rul (who was also involved on the family business), left the original facade and selected the name of "Casa del Balam" (Mayan words for "house of the jaguar") to honor his father nickname "balam" due to his visionary sharp business mind. Ms. Barbachano was very devoted of the colonial period and decorated the house accordingly. Big wooden furniture, rocking chairs and wrought iron accessories were part of her fine selection. She had envisioned a place where every touch could softly spoke of the serene ambiance of the city, and where friends could be made instead of just mere clients. When looking at the amazing interior of this Casona and experiencing the warm specialized service of its personnel, one can easily understand that Ms. Barbachano did accomplish her desire of uniqueness, and in a very exquisite way! ... more   less 

Additional Information about Hotel Casa del Balam

Address: Calle 60 # 488 X 57 | Colonia Centro, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: RM295 - RM462 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casa del Balam 3*
Number of rooms: 51
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Also Known As:
Casa Del Balam Merida
Casa Balam
Hotel Style:
#18 Family Hotel in Merida
#20 Romantic Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa del Balam staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor which is floor 6 has good views”
schwach3, 9 Apr 2017 | Read review
“6th floor, standard room was the best for us, but 2 full beds.”
Oh2Bretired, 6 Apr 2017 | Read review
“We got a city view room and it faced the theatre, very neat.”
230sherrim, 27 Mar 2017 | Read review
“High floors will be quieter.”
KevanEastYorkshire, 17 Mar 2017 | Read review
“Our room was on the 5th floor and thought it was a good choice.”
timber2602, 10 Mar 2017 | Read review
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