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City Express Merida

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City Express Merida
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328 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Toronto, Canada
Reviewed 25 June 2015

we stayed at this hotel for four days. overall good experiences . but since we do not speak spanish we had a hard time comunicating . would have appreciated thestaff at the desk to be able to talk to is better. place very clean and neat.

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Helpful?
Thank jakobm680
marlen c, Guest Relations Manager at City Express Merida, responded to this review

Dear Guest I am writing to apologize for the inconvenience during your stay and the incident with the staff, your comment is important to us because it help us to improve our quality service; I want to let you know that we have implemented corrective measures in relation to your comment. I hope to give us the opportunity to have...

montreal
Reviewed 20 April 2015

Very clean! Beds were comfortable (not mattresses that feel like planks like is often the case in Mexico)! AC worked well. Great breakfast included, lots of choices. Free parking. Fast internet. Staff very pleasant and helpful. Not sure how far it was to downtown (Centro), we weren't there to sightsee. Sam's Club, TGIFriday just down the street, Dairy Queen and...

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Helpful?
Thank tammyMontreal
marlen c, Guest Relations Manager at City Express Merida, responded to this review

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon.

Toronto, Canada
Reviewed 20 April 2015

We stayed here for two nights for a convention that we were in town for. The hotel is in a great location, not right downtown where the traffic can be hectic, but still near malls and lots of restaurants. The rooms were clean and updated and the maid brought us extra towels and water without us having to ask. The...

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Helpful?
Thank orangelollypops
marlen c, Guest Relations Manager at City Express Merida, responded to this review

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon.

Summerside, Canada
Reviewed 14 February 2015

Staff were very friendly at check-in and spoke some English. Our stay was for one night on Feb. 8th. The room was clean and we had internet access there and in the lobby. Breakfast was included and was good. There were a few restaurants nearby including one right next to the hotel parking lot. The hotel is located on a...

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Helpful?
Thank Daisy052
marlen c, Guest Relations Manager at City Express Merida, responded to this review

Dear Daisy, Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Merida did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon

New York
Reviewed 1 January 2015

We mistakenly used Priceline's Name Your Own Price for a four-star hotel in Merida and it stuck us with this one (and Priceline charged us more using this service than we would have paid if we had booked directly on Priceline!). Priceline said it was four-star, but it is essentially a budget hotel for business travelers or people passing through....

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Helpful?
Thank dazine
marlen c, Guest Relations Manager at City Express Merida, responded to this review

Dear Guest , Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Merida did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon

Glarus, Switzerland
Reviewed 23 February 2014 via mobile

A stay for 2 days. Clean and comfortable rooms. Quiet location. Continental breakfast with yougurt, cottage chees, meat and cake. Maybe some more fruits. And the personal speaks english. What else do you need? Thank you city express.

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Helpful?
Thank MarcelluswallaceGL
Marlen C, Guest Relations Manager at City Express Merida, responded to this review

Dear Guest, Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Merida did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon

New England
Reviewed 17 February 2013

I recently stayed here for 5 days with my teenage daughter. We are from the US, and we were in town for an international girls baseball tournament. City Express was the official tournament hotel. We had a great stay. City Express is not fancy, but it's comfortable, friendly and SPOTLESSLY clean! The hotel staff were helpful and welcoming. They washed...

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Thank cat-vaux
ControlCalidad, Director de Relaciones con Clientes at City Express Merida, responded to this review

It is our pleasure to offer our services is our main motivation and commitment that your stay is pleasant and productive. Together with you we are taking an important first step in our path. We appreciate the confidence you had in sharing their experience and this commits us to continue working hard towards achieving new triumphs and today we are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Laundry Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service

Additional Information about City Express Merida

Address: Esq. Prol. Paseo Montejo Calle 45 No. 332 | Col. Benito Juárez Norte, Merida 97119, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: RM196 - RM263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Express Merida 3*
Number of rooms: 130
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Questions & Answers

Questions? Get answers from City Express Merida staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid lobby-level rooms for less noise.”
 of 5 bubbles JoseLuisAngeles, 16 Mar 2016 | Read review
“do not know which rooms would be better”
 of 5 bubbles jakobm680, 24 Jun 2015 | Read review
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