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InterContinental Presidente Merida

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#16 of 103 Hotels in Merida
Certificate of Excellence
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InterContinental Presidente Merida
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586 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Presidente Merida
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Showing 198: English reviews
Toledo, Ohio
Reviewed 4 October 2016

I have stayed here at least 5 times and have simply forgotten to share my positive experiences. The rooms are well organized, the beds are comfortable, and the cleaning staff pays attention to detail and the rooms not only feel clean, they are immaculate. Currently undergoing some great updates that I am sure will only enhance your visit all are...

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Helpful?
Thank MStover
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear MStover, Thank you very much for sharing your review for Hotel Presidente InterContinental Merida. We're glad to have fallen short of their expectations, the services you enjoy while staying at our property left their liking, certainly our best reward. Best regards. Carlos Esquivel. Guest Services Manager.

CA
Reviewed 22 August 2016

Had the opportunity to spend a night here recently on a last minute booking and it was great. The property is older, but well kept and very clean. Free wifi was convenient, as was the included parking. Breakfast buffet here is a feast! Overall, I would consider this location again if in Merida.

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Helpful?
Thank j1traveller
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear j1traveller, Thank you very much for taking the time and share your recent experience at the Hotel Presidente InterContinental Merida. We are pleased to read that we have lived up to your expectations and make your stay at home was to his liking. We hope in the future retell your preference, the next time you visit the beautiful city...

New York City, New York
Reviewed 15 August 2016

The building is nice but there were many small things wrong with our room: lights burnt out, mini bar locked, shower floor felt like it had never been cleaned, coffee left in the room but no coffee maker - many other details that added up to a very mediocre stay. The gym was not nice at all. It had a...

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Helpful?
Thank fritz810
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear Fritz810, Thank you for sharing your recent experience at the Hotel Presidente InterContinental Merida. we deeply regret not being able to live up to their expectations, their comenarios are very important for us and have been taken into account in order to close the windows of opportunity that you mention. Cordially yours, Carlos Esquivel. Guest Relations Manager.

Mexico City, Mexico
Reviewed 27 July 2016

The location is really close to Paseo de Montejo, the building is very charming, excellent and helpful staff, clean and spacious rooms. At the moment the restaurant is under renovation but it is not an issue.

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Helpful?
Thank malkamalka2016
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear malkamalka2016, Thanks for sharing your recent experience at the hotel InterContinental Presidente Merida, so it gives us great pleasure to read that the property lived up to your expectations, as you mentioned we are in a stage of remodeling our restaurant, but the quality of the food and the service is not compromised and we try to give the...

Louisiana
Reviewed 14 July 2016

The hotel simply is an example of a true 5 star hotel, where everything is simply done to perfection! The hotel is very well maintained, the staff is AMAZINGLY friendly, rooms are large and extremely clean, food is outstanding, and did I mention TOP NOTCH SERVICE. The location is in a very good location, with everything you need within 1-2...

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Helpful?
Thank VPNor
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear VPNor, Thank you very much for the time to share your recent experience at the Hotel Presidente InterContinental Merida. We have no greater reward than reading your comments, we are very proud to have been able to serve you in the manner in which it expresses our property. Thank you for your warm words, hope that you give us...

Houston, Texas
Reviewed 11 July 2016

we selected the hotel based on the fact that it was an Intercontinental, but you need to be aware that it is no where near the caliber that you are used to in other cities. I have stayed in many including the one in Mexico City, but this was more along a 3 star hotel, if I am being generous....

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Helpful?
Thank Easter_Island2014
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear Easter_Island2014; thank you very much for taking your time to leave us your comments on your recent stay at the Hotel Presidente InterContinental Merida. We hope very soon in this home. Best regards Carlos Esquivel Guest Services Manager

Orlando, Florida
Reviewed 6 July 2016 via mobile

My wife and I along with 2 other couples who are good friends of ours recently stayed at the Intercontinental hotel during our visit to Merida. The hotel has the Merida charm and character we were looking for and is in a great location with many options for dining. There is a small pool where you can have meals and...

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Helpful?
Thank Jupiter_Nomad
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear Jupiter_Nomad; thank you very much for taking your time to leave us your comments on your recent stay at the Hotel Presidente InterContinental Merida. We hope very soon in this home. Best regards Carlos Esquivel Guest Services Manager

Mexico
Reviewed 6 June 2016

If you're in Merida for business or for holidays you're in a kindness place, with great rooms, good location and good attention. This hotel have all amenities you need, its a comfortable and functional place. Personnel keep in mind always your needs and make your life easier

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Helpful?
Thank Diana R
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear Diana R, Thank You very much for taking the time and share your recent stay at the Presidente InterContinental Merida Hotel. We appreciate your warm words about the property, we are pleased to read that we were up to your needs and make your stay with us was to your liking. We hope to have a preference on your...

Santiago, Chile
Reviewed 28 May 2016

The Hotel Intercontinental is a microcosm of Merida. It has a colonial, tropical feel that also makes you ponder if its best days are in the rear view mirror. The Hotel Intercontinental is part stately and part modern, itself a reflection of past and present colliding. I arrived in the mid-afternoon and found myself behind three other guests in line....

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1Thank scl44
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear scl44, Thank you very much for taking the time to share your experience at the Presidente InterContinental Merida Hotel. We appreciate the comments you made us and certainly we will take into account to improve Through his suggestions we have managed to please our visitors giving personal touches to each of the rooms and areas of the property. Again...

Vienna, Austria
Reviewed 29 March 2016

It's a classic Intercontinental with heavy furniture and lots of chandaliers. There is only a small swimming pool, not very attractive, in the centre of a likewise small courtyard. Every room has a small balcony but you could not open the sliding door for more than a couple of inches. What really annoyed me was the lack of noise reduction....

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Helpful?
1Thank globusat
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear globusat, Thank you for taking the time an share your recent experience at the Presidente InterContinental Villa Mercedes Hotel. I am very sorry that we failed to meet 100% your expectations, comments you make to us about windows of our property's've mtomado into account and are looking to improve this situation, comments like suted help us to improve to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about InterContinental Presidente Merida

Address: Avenida Colon, Calle 33-a Centro 500, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: RM405 - RM739 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Presidente Merida 4*
Number of rooms: 127
Reservation Options:
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Also Known As:
Intercontinental Presidente Merida Hotel Merida
Presidente Intercontinental Mercedes
Intercontinental Hotel Merida
Hotel Style:
#4 Spa Hotel in Merida
#6 Business Hotel in Merida
#10 Luxury Hotel in Merida
#12 Family Hotel in Merida
#16 Romantic Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Presidente Merida staff and other travellers.
8 questions
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Questions? Get answers from InterContinental Presidente Merida staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Hyatt across the street seemed to be functioning more smoothly.”
KathleenC1, 15 Mar 2017 | Read review
“noisy air con, balconys are sealed shut”
, 1 Jan 2017 | Read review
“stay at the Hyatt”
SamS23, 1 Dec 2016 | Read review
“Room with a balcony is a must”
VPNor, 13 Jul 2016 | Read review
“Get upgrade from standard.”
Masca, 18 Mar 2016 | Read review
5 of 5