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Hotel Victoria

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Hotel Victoria
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115 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Reviewed 4 weeks ago via mobile

We went to stay at the hotel during our honeymoon and it was. Horrible stay. The internet in the hotel never worked but that was just a small problem. The bigger one was that from our shower there was almost no water and there was no opportunity to wash yourself.so we wanted to see if maybe the bathtub works, but...

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Helpful?
Thank Felix N
Newark, Nueva Jersey
Reviewed 29 September 2016

Very good location, friendly staff, clean comfortable room and bed , nice bathroom. I will definitely stay there again and refer to my friends. This was my first time at the Victoria but NOT my first time in Merida. I am a frequent traveler there.

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Thank mannyamorin
Cancun, Mexico
Reviewed 4 September 2016

My boyfriend and I stayed in a Jr suite which includes a bath and we woke up wishing we could live in a place as luxurious. The bed was extremely comfortable, although I would agree that the air conditioning does blow on you. The shower was powerful and hot water immediate. The staff were friendly although they offered incorrect advice...

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Thank nickybutch
Miami, Florida
Reviewed 13 August 2016

This Hotel is definitely not a 5 star, poor decoration of the lobby is very old The pillows are hard and very old, the towels smell horrible and Old too. The reception people are friendly, Good location.

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2Thank alfonso1223
Mission, Texas
Reviewed 6 August 2016 via mobile

This hotel has the worst service in the whole world. The staff there don't respect the costumers and have a very bad attitude. My experience there was horrible! We booked for only one night and payed it in cash. I went back home and checked my bank account, they charged the night on my credit card, this is called stealing!...

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Thank liliatalina
Campeche, Mexico
Reviewed 2 June 2016 via mobile

The rooms aré small, no coffee machines, staff are not welcoming. For a little more money you could get better hotels around. Hope they could do better customer service. The restaurant is not great either. Good location. Have parking space alongside.

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1Thank nbalan80
Reviewed 31 December 2015 via mobile

Facilities are very poor.Rooms are not soundproof as you can hear everything( 4 of us had to wear earplugs at night ) . Moreover there is a water bomb working all day long which is very noisy. We asked the staff of the hotel to turn it off or change our room but they said that changing rooms is impossible...

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1Thank Adrián C
Viareggio
Reviewed 21 December 2015 via mobile

The hotel itself is new and beautiful. We had a pleasant and relaxing stay. Just consider it is not very central, it is located on Pasejo de Montejo which is actually one of Merida's main road and you have lots of places around to eat, but you will have to walk 40 minutes to get to the centrale square. Anyway,...

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Thank Andrea M
Canton of Bern, Switzerland
Reviewed 19 October 2015

We stayed 4 nights. First they made an error with the rooms and my girlfriend and me had to be in a double single bed room. The staff was unfriendly and did not help with questions and needs. The rooms are small and not really clean. For a short stay it is cheep and okish but I would not recommend...

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Helpful?
Thank Flavian T
Hotel V, Director General at Hotel Victoria, responded to this review

Dear Guest, first of all, I offer you a sincere apology for the inconvenience that you had during your stay with us. Thank you for taking the time to post your review of your recent experience at the Hotel Victoria. We value and respect the opinions of our guests and yours is not the exception, so comments like yours helps...

Morelia, Mexico
Reviewed 22 February 2015

I stayed in the Victoria Hotel as a first choice because arrived very late to Merida, the attention was great, the hotel it´s at the end of paseo Montejo, they have a parking lot, small, clean rooms, nothing luxury, very economic option.

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Thank EchauriEE

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The Victoria Hotel is located just 50 meters from the Monument to the flag in the Paseo de Montejo main avenue of the city of Merida. From new construction, the Victoria Hotel offers comfortable and ample rooms for business travelers and aslo for couples or families. ... more   less 

Additional Information about Hotel Victoria

Address: Calle 56-a #438 X 29 | Paseo de Montejo, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: RM205 - RM236 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Victoria 3.5*
Number of rooms: 93
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Victoria staff and other travellers.
2 questions
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Questions? Get answers from Hotel Victoria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th and higher re quieter.”
 of 5 bubbles nickybutch, 3 Sep 2016 | Read review
“Try to get a room as high up in the building as possible.”
 of 5 bubbles Jpvp-uk, 28 Jan 2015 | Read review
“If street noise bothers you try a room more to the back.”
 of 5 bubbles naturescape, 20 Mar 2014 | Read review
“If you must stay in this hotel, bring your own pillow cases, never use their Jacuzzi and lots lots lost of sanitizer gel.”
 of 5 bubbles ReneGlez, 28 Jul 2013 | Read review
“stay somewhere else”
 of 5 bubbles christie18, 17 Dec 2012 | Read review
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