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Calle 78, No. 493A, Between 59a & 59 Colonia Centro, Merida 97000 Mexico
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Traveller (522)
Dining (116)
Room & Suite (99)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 23/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 23/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 156 in Merida
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Recently featured in Condé Nast Traveller, AFAR, Jetsetter, and Forbes. This little gem is an upscale jumping off point for discovering the colourful streets of Merida, adventuring to Mayan Ruins or seeking out cenotes and haciendas. The Diplomat’s hip decor and relaxed atmosphere are perfect for the modern explorer. A mix of Colonial architecture and well thought out design with local accents; enjoy flawless wifi, delicious margaritas, and unwinding poolside with some complimentary mezcal. And be sure not to miss the amazing breakfast. Run by travellers for travellers, your hosts will provide insight into the local culture, restaurants, cantinas, and connect you with places that are off the beaten path. The Diplomat is a good vibes only establishment for adults to recharge and be inspired.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Yoga classes
Free breakfast
Airport transportation
Massage
Adults only
Street parking
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Bar / lounge
Breakfast available
Complimentary welcome drink
Poolside bar
Car hire
Taxi service
Baggage storage
Gift shop
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Seating area
Sofa
Cable / satellite TV
Walk-in shower
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish
Hotel links
Special Offer:Complimentary bottle of wine

Location

Full view
64Somewhat walkable
Grade: 64 out of 100
10Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
558Reviews3Q+A100Room tips
Traveller rating
  • 553
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Time of year
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Popular mentions
Suman wrote a review 19 May
3 contributions1 helpful vote
Our family generally stays at chain hotels, and we were hesitant to book at this small boutique because of that -- however, we were swayed by the reviews. To say we were happy with that decision would be an understatement. From the time we booked, Sara was extremely helpful and communicative. We had many requests and asked her to help us arrange restaurant reservations, tours, COVID tests to return to the US, etc. She did so with ease and always kept us in the loop. Service at the Diplomat was absolutely incredible. We were greeted when we arrived by Edith, and shown to our room, where a margarita was waiting. we were the only guests on property the first night, which was an amazing experience. The rooms are beautiful, with spacious bathrooms as well. The pool area and bar made our friends back at home very jealous. The main purpose of our trip was to see Chichen Itza, and Sara organized a private tour for us with Raul. We have had many, many tour guides in countries around the world, and Raul was perhaps the best that we have ever met. I STRONGLY recommend booking a tour with him through Sara. We left early in the morning for Chichen, and had a lovely to-go breakfast to take with us. We spent the rest of the weekend lounging around the hotel and walking around Merida. Sara provided great recommendations for dinner, and we loved both Oliva and Picheta. We also had time to chat with both Sara and Neil about their travels and living in Merida, and were blown away by their hospitality. To summarize, we don't have enough good things to say about The Diplomat. I would return in a heartbeat, and have already recommended the property to many friends. Thank you, Sara and Neil, for a wonderful weekend in Merida!
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Date of stay: May 2022
Cleanliness
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Sleep Quality
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caligari1 wrote a review 16 May
New York, NY9 contributions2 helpful votes
The Diplomat was our first stop on a special birthday trip. The rooms are comfortable, large, and beautifully appointed (we were in the Paramount); the grounds green; the pool tranquil; the breakfast delicious. The staff are lovely and the owners are charming and kind. Given the beautiful photos on their site, and their consistently high TripAdvisor reviews, we had high expectations, which were all exceeded.
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Date of stay: March 2022
Service
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SACHEF wrote a review 9 May
San Antonio, Texas30 contributions59 helpful votes
The Diplomat Hotel has a perfect location, outstanding local breakfast, lovely pool and beautiful rooms. But what will bring us back to the hotel is the incredibly warm and inviting hospitality provided by Sarah and the Diplomat team. We had a lot of logistical changes between making the booking and actually arriving, and Sarah was so helpful in making reservations, changing the reservations and then changing them again. As hotels try to outdo themselves in luxuries and amenities, the only thing that truly distinguishes them is a sincerely welcoming atmosphere and the warmth and helpfulness of the staff. Diplomat has this in spades: we wouldn't stay anywhere else in Merida.
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
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Response from Diplomat Hotel, Owner at The Diplomat Boutique Hotel
Responded 1 week ago
Wow, thank you! This review speaks so accurately to what we've always set out to do, we can't thank you enough for picking up on the details and also our love for great atmosphere and impeccable service. We hope to welcome you back again very soon!
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Nambuxx wrote a review Apr 2022
8 contributions
A boutique hotel, only few rooms, nice pool, delicious breakfast, very calm and tranquil surroundings and absolutely the best host Sara. She is so charismatic and sweet person that I could not forget my stay in her hotel until now. She perfecty and very professionally organised all our trips, found the best guides, gave us best suggestions what to see and visit. It is a 4-5 star hotel of really high standards. The hotel is quite far from the city center. So if you have no car consider taking an uber to go to city center or restaurants. An uber is realy very cheap. What could be improved: a pillow was very hard for me, had to sleep without any , it would be good to have two: soft and hard (according to a customer habits). No small towels for face in a room. It is not the must but would be convenient to have. No safety box. But realy you do not need it. TV faces to the wall not to beds in the room but there we do not require it at all. Breakfast starts from 8:30 but if you need it earlier for your trips you get a package with breakfast items.
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Date of stay: April 2022Trip type: Travelled
Room Tip: Provide your travel plans to Mrs Sara, because with her help everything will go much more...
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Response from Diplomat Hotel, Owner at The Diplomat Boutique Hotel
Responded 4 weeks ago
Thank you so much for your wonderful review and also your feedback. We are thrilled that you enjoyed your day trips with our amazing guides. We have plenty of different pillows on hand of all different softness, we wish you would have let us know and we could have found one to suite your needs. Also, our TVs are on swivel arms and you can move it and adjust to your desired location. We hope to welcome you back again, there is so much more for you to explore! We are truly flattered by your very kind and thoughtful review!
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DP4466Miami wrote a review Apr 2022
Thomasville, Georgia9 contributions6 helpful votes
+1
Outstanding! Wonderful! Comfortable! Delicious! Excellent! Will return! What more can be said?!? Our family of four thoroughly enjoyed staying at the Diplomat Boutique Hotel in charming Merida. Sara and Neil and Carla and Paola and Renata are so welcoming and helpful. Been thinking about our visit ever since we left!
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Date of stay: April 2022Trip type: Travelled
Room Tip: Great to have a rental car. Easy to park on the street outside our hotel.
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Response from Diplomat Hotel, Owner at The Diplomat Boutique Hotel
Responded 4 weeks ago
It was great hosting you and the family. Gracias!
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PRICE RANGE
US$199 - US$260 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaYucatanMerida
NUMBER OF ROOMS
5
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Frequently Asked Questions about The Diplomat Boutique Hotel
Which popular attractions are close to The Diplomat Boutique Hotel?
Nearby attractions include Museo Del Chocolate Yucateco (0.4 km).
What are some of the property amenities at The Diplomat Boutique Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Diplomat Boutique Hotel?
Top room amenities include air conditioning, a flat screen TV, and a seating area.
What food & drink options are available at The Diplomat Boutique Hotel?
Guests can enjoy free breakfast, a lounge, and a poolside bar during their stay.
Is parking available at The Diplomat Boutique Hotel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to The Diplomat Boutique Hotel?
Conveniently located restaurants include Cafe Montejo Merida, Placer & Delirio, and Dirosso Pizza.
Are there opportunities to exercise at The Diplomat Boutique Hotel?
Yes, guests have access to a pool and yoga classes during their stay.
Does The Diplomat Boutique Hotel have airport transportation?
Yes, The Diplomat Boutique Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Diplomat Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Diplomat Boutique Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Diplomat Boutique Hotel?
Many travellers enjoy visiting El Palacio de Gobierno (1.3 km), Pre Hispanic Town Of Uxmal (5.2 km), and Casa Frederick Catherwood (7.2 km).