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11/07/2017 12/07/2017
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    Hacienda Tres Rios

    Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
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    Best prices for your stay
    11/07/2017 12/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$215
          US$210
          Great Deal
          Traveller (3511)
          Pool & Beach (806)
          Room & Suite (647)
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          Overview
          • Excellent60%
          • Very good23%
          • Average9%
          • Poor4%
          • Terrible4%
          Travellers talk about
          “segway tour” (186 reviews)
          “the grill” (329 reviews)
          “chef oscar” (106 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Conference Facilities
          Dry Cleaning
          Butler Service
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
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          Fairmont Mayakoba
          3,745 reviews
          #9 of 209 hotels in Playa del Carmen
           
          The Royal Haciendas All Suites Resort & Spa
          3,484 reviews
          #49 of 209 hotels in Playa del Carmen
           
          Azul Beach Resort The Fives Playa Del Carmen
          6,040 reviews
          #56 of 209 hotels in Playa del Carmen
           
          Mahekal Beach Resort
          2,653 reviews
          #28 of 209 hotels in Playa del Carmen
           
          Rooms
          11 Jul12 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Write a Review
          Reviews (5,195)
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          1 - 5 of 5,195 reviews

          Reviewed yesterday via mobile

          Excellent hotel. Food wasn't excellent but everything else was. Gorgeous rivers on property and tour guide Christian was awesome. Beach wasn't all that to be honest but you'd hardly miss it. Staff great.

          Thank Brent F
          Reviewed 2 days ago

          This was my first trip to Cancun and I loved all the scenery. But I was dissappointed in this Resort. There was not enough variety in activities and shows. However, the Staff made it more pleasant. These people were amazing and if you do travel...More

          Thank Betty E
          Reviewed 3 days ago

          I will do it in parts I have been in several all inclusive hotels in Mexico nit just on the area, on all of them I leave wishing to come back someday, but in this case it definitely did not happen, is not that the...More

          Thank JLOPZ
          Reviewed 4 days ago

          My wife and i will never stay at this resort ever again. And was actually interested at getting a vip membership until they lost my passport during a currency exchange. It took 4 days to speak to a real manager. for the first 3 days...More

          1  Thank Monty A
          Reviewed 5 days ago

          The staff was very nice and always willing to help. Good food and drinks, I enjoyed the different restaurants (specially the italian one) They offer free activities to do inside the hotel like bike tour, cenotes, kayak, snorkelling and others. There is also a free...More

          Thank TatyBogota90
          Response from Jorge_Hernandez_MX, General Manager at Hacienda Tres RiosResponded 2 days ago

          Hola, Thank you so much for let us know your comments about our Resort, is a honor to be a Sustainable Hotel, with a lot of activities to do as you mention before and of course our amazing staff as Erick. Regards,

          Fairmont Mayakoba
          3,745 reviews
          #9 of 209 hotels in Playa del Carmen
           
          The Royal Haciendas All Suites Resort & Spa
          3,484 reviews
          #49 of 209 hotels in Playa del Carmen
           
          Azul Beach Resort The Fives Playa Del Carmen
          6,040 reviews
          #56 of 209 hotels in Playa del Carmen
           
          Mahekal Beach Resort
          2,653 reviews
          #28 of 209 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Free Parking
          • Restaurant
          • Beachfront
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Spa
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Airport Transportation
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Hot Tub
          • Spa
          Details
          • Price range
          • US$189 - US$554 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #36 Top resorts Hotel in Playa del Carmen
          • #38 Family Hotel in Playa del Carmen
          • #44 Luxury Hotel in Playa del Carmen
          • #45 Spa Hotel in Playa del Carmen
          • #48 Romantic Hotel in Playa del Carmen
          • #49 On the Beach Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 273
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Orbitz, Expedia, Booking.com, Prestigia, Hotwire, TripOnline SA, Hotels.com, Travelocity, TravelUp, Evoline ltd, Cancelon, HotelsforEveryone, Cheap Tickets, HotelQuickly, Priceline and getaroom.com so you can book your Hacienda Tres Rios reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Hacienda Tres Rios Hotel Playa Del Carmen ,
          • Hacienda Tres Rios Playa Del Carmen, Mexico - Riviera Maya
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          Traveller (3511)
          Pool & Beach (806)
          Room & Suite (647)
          Dining (281)
          Hotel & Grounds (2118)
          Family and Play Areas (68)
          Bathroom (21)
          Business Centre & Event Rooms (5)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          tjcmdc
          I was given a contact (email) to pay my all-inclusive fees in advance. I have emailed 3 times and gotten no response. Do you have any suggestions? Poor customer service!
          20 June 2017|
          Answer Show all 2 answers
          Response from jimincancun | Property representative |
          We are sorry for the inconvenience. If you can, please give me the email you were given. This page does not permit me to put contact information. Please ask on the Facebook page.
          0
          Votes
          anyatucker
          Will the concierge call you a taxi should you want to go to playa del carmen
          20 June 2017|
          Answer
          Response from franced45 | Reviewed this property |
          Yes, they will gladly call a cab for you.
          0
          Votes
          kmarie29
          Is the beach area with the beds only for members? If so, is it possible to pay a fee to use that area for non member guests? Also, I have read reviews that the beach here is not very good. Are there any better beaches or beach clubs within walking distance that we can use? If not, what is the best closest beach that we could drive to? Thanks!
          6 June 2017|
          Answer
          Response from JWehrle | Property representative |
          The Kakao Beach Club and beds is exclusively for vacation club members. The condition of the other beach often depends on the time of the years, currents, etc. Check out the most recent guest photos on Tripadvisor for... More
          0
          Votes
          Google Translation
          Room Tips
          "If you still decide to go, pick the 4000 rooms and upper levels, lower levels are way noisier."
          Read review
          "Higher floors have better views and less noise"
          Read review
          "higher floor; ask for good air conditioning"
          Read review
          "They look all the same to me"
          Read review
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