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04/06/2017 05/06/2017
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    Hacienda Tres Rios

    Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
    Hotel website
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    Savings alert: 15% below average rate
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$329
          US$175
          Great Deal
          US$234
          US$270
          Traveller (3465)
          Pool & Beach (802)
          Room & Suite (646)
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          Overview
          • Excellent58%
          • Very good23%
          • Average9%
          • Poor4%
          • Terrible4%
          Travellers talk about
          “segway tour” (184 reviews)
          “the grill” (328 reviews)
          “chef oscar” (106 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Conference Facilities
          Dry Cleaning
          Butler Service
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
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          The Royal Haciendas All Suites Resort & Spa
          3,425 reviews
          #47 of 214 hotels in Playa del Carmen
           
          Fairmont Mayakoba
          3,667 reviews
          #7 of 214 hotels in Playa del Carmen
           
          Azul Beach Resort The Fives Playa Del Carmen
          5,909 reviews
          #56 of 214 hotels in Playa del Carmen
           
          Mahekal Beach Resort
          2,597 reviews
          #29 of 214 hotels in Playa del Carmen
           
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
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          Standard Room
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          Write a Review
          Reviews (5,139)
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          1 - 5 of 5,139 reviews

          Reviewed yesterday via mobile

          Second time here. Happy to report this is still a great place to visit. Will you be able to find something to complain about? Yes, if that is how you approach life. This is Mexico, not Manhattan. Will you find plenty to enjoy? Yes! The...More

          Thank SaraJane S
          Reviewed yesterday

          I had such a great time here with my partner - lovely grounds and atmosphere. The service was always excellent and the food was really good. We particularly like the nature park - really lovely place, we'd recommend it! We especially want to thank Alan...More

          Thank Abbi T
          Reviewed 2 days ago via mobile

          The all inclusive resort is great and provides several activities. It is clean and has good pools. The beach is really bad and most of it isn't even useable, do not believe these pictures, check it out yourself on Google Earth.

          Thank MBAF174
          Reviewed 3 days ago

          Spent a week with family at Hacienda Tres Rios and wasn't done enjoying all it had to offer. We dined at every restaurant and enjoyed each meal. The wait staff were on top of their game and interacted with our group of 9; being friendly...More

          1  Thank Margaret S
          Response from Jorge_Hernandez_MX, General Manager at Hacienda Tres Rios

          Margaret S, On behalf of our staff, Thank you so much for all your comments and nice opinions of Hacienda Tres Rios, our property offers for all families a lot of activities options. Our gastronomy and drinks with selections of exotic beverages and of course...More

          Reviewed 3 days ago

          Checked in on Sat. before Mother's Day & it was such a treat to arrive to our room with champagne & chocolate covered strawberries! Numerous activities are available on the property & it is beautiful. Segway tour, nursery tour, hobie cat & swimming in the...More

          Thank RBirdCA
          Response from Jorge_Hernandez_MX, General Manager at Hacienda Tres Rios

          Hola, Thank you for share your comment, Mother´s Day in México is very important to us and we like to offer the best on your day. We are so happy to know that you enjoyed. Regards,

          The Royal Haciendas All Suites Resort & Spa
          3,425 reviews
          #47 of 214 hotels in Playa del Carmen
           
          Fairmont Mayakoba
          3,667 reviews
          #7 of 214 hotels in Playa del Carmen
           
          Azul Beach Resort The Fives Playa Del Carmen
          5,909 reviews
          #56 of 214 hotels in Playa del Carmen
           
          Mahekal Beach Resort
          2,597 reviews
          #29 of 214 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Free Parking
          • Restaurant
          • Beachfront
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Spa
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Airport Transportation
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Hot Tub
          • Spa
          Details
          • Price range
          • US$199 - US$686 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #35 Top resorts Hotel in Playa del Carmen
          • #38 Family Hotel in Playa del Carmen
          • #43 Spa Hotel in Playa del Carmen
          • #43 Luxury Hotel in Playa del Carmen
          • #47 On the Beach Hotel in Playa del Carmen
          • #48 Romantic Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 273
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, BookIt.com, Travelocity, Hotwire, Hotels.com, Priceline, Expedia, TravelUp, Cancelon, HotelsforEveryone, Evoline ltd, getaroom.com, TripOnline SA and HotelQuickly so you can book your Hacienda Tres Rios reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Hacienda Tres Rios Hotel Playa Del Carmen ,
          • Hacienda Tres Rios Playa Del Carmen, Mexico - Riviera Maya
          Add Photo Photos
          Traveller (3465)
          Pool & Beach (802)
          Room & Suite (646)
          Dining (281)
          Hotel & Grounds (2077)
          Family and Play Areas (68)
          Bathroom (21)
          Business Centre & Event Rooms (5)
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          Questions & AnswersAsk a question
          natasha10_12
          We are members on trip advisor I have not seen any reviews about Oscar Is Oscar still a manager?
          25 May 2017|
          Answer
          Response from jimincancun | Property representative |
          Oscar left about 6 months ago.
          0
          Votes
          carollgaillard
          Is all inclusive optional? Is access to the nature park included in reservation or do you have to do all inclusive? Do you have use of the facilities at your sister resort Sunset Fisherman? Is there shuttle service to there or to Playa del Carmen? Do 1 bedroom units have 2 beds or is it on a first come first serve basis. If all-inclusive is optional can we decide when we arrive?
          3 May 2017|
          Answer Show all 3 answers
          Response from JWehrle | Property representative |
          A lot of questions and the answer to almost all of them is "It depends." AI is optional through some agencies and plans but not others. Use of the nature park is included in all reservations. Use of Fishermen depends on the... More
          0
          Votes
          Google Translation
          Dee T
          Why does Hacienda Tres Rios keep the pictures of the former crystal clear and blue beach up when it doesn't look like that anymore due to the mangroves? It was very disappointing to see it otherwise when we arrived.
          28 April 2017|
          Answer Show all 3 answers
          Response from jimincancun | Property representative |
          Where are the pictures you are referring to? On Tripadvisor or on the HTR website? We try to be careful on our website to use updated pictures but the color of the ocean changes with the season, the rains and the currents... More
          0
          Votes
          Room Tips
          "Get a room in building 4 or 5. Closer to the pool area & a better view"
          Read review
          "Call in advance. Corner rooms tend to be quieter."
          Read review
          "If you get a view of the Esplande, you can watch so of the shows from the balcony in your room. Also, you..."
          Read review
          "Rooms that are not in the main building are quieter."
          Read review
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