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30/07/2017 31/07/2017
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    Hacienda Tres Rios

    Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
    Hotel website
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    Best prices for your stay
    30/07/2017 31/07/2017
    US$357
    US$210
    SAVE US$147
    US$357
    US$357
    Traveller (3567)
    Pool & Beach (808)
    Room & Suite (647)
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    Overview
    • Excellent60%
    • Very good23%
    • Average9%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “segway tour” (189 reviews)
    “the grill” (331 reviews)
    “chef oscar” (106 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hacienda Tres Rios
    Hotel packages
    Fairmont Mayakoba
    3,834 reviews
    #10 of 209 hotels in Playa del Carmen
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,181 reviews
    #57 of 209 hotels in Playa del Carmen
     
    The Royal Haciendas All Suites Resort & Spa
    3,545 reviews
    #48 of 209 hotels in Playa del Carmen
     
    Mahekal Beach Resort
    2,688 reviews
    #27 of 209 hotels in Playa del Carmen
     
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    Rooms
    30 Jul31 Jul
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (5,262)
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    There are newer reviews for Hacienda Tres Rios
    See the most recent reviews

    11 - 15 of 3,548 reviews

    Reviewed 1 week ago via mobile

    This was my Wife and I second stay at Hacienda. The first being for our honeymoon in 2014. We purchased a return to paradise pkg and wasn't the least bit disappointed. The resort has definitely kept their standard. The service was impeccable. The food excellent....More

    Thank AdamA81
    Response from Jorge_Hernandez_MX, General Manager at Hacienda Tres RiosResponded 4 days ago

    Adam81, We appreciate your comments and be sure that we will continue working so hard to improve every day to be better. Regards,

    Reviewed 1 week ago via mobile

    Me, my husband and 3 kids spent a week here and it was amazing, the people, the service, the cleanliness, the activities, and especially the food and desserts. The resort is close to everything and my kids made lots of friends. Allen kept everyone entertained...More

    Thank Banu E
    Reviewed 1 week ago

    My family and I (4 total) visited Hacienda over the 4th of July week and had an amazing time within the Herencia building/room. We have been coming to Hacienda, and their sister resorts in Cancun, for over 9 years now and we always leave happy....More

    5  Thank Manny_SD_85
    Response from Jorge_Hernandez_MX, General Manager at Hacienda Tres RiosResponded 1 week ago

    Hola, Thank you to take the time to write about the excellent service you received from our staff and service team, and let us know specially how you and your family were impressed. Our goals in this hotel as you mentioned is creating moments to...More

    Reviewed 1 week ago

    Between the actives available at the resort and the courtesy of all the staff we had a wonderful time. Alejandra is an exceptional young lady who interacts and demonstrates the best attitude at all times. No forgetting Christian, said, Julio and Bryant at the water...More

    1  Thank cruiz628
    Response from Jorge_Hernandez_MX, General Manager at Hacienda Tres RiosResponded 1 week ago

    Cruiz628, Thank you so much for share your comments with us, be sure that we will continue to make our best and of course all our staff is a key for that. Regards,

    Reviewed 1 week ago

    I just came back from 10 days at Hacienda Tres Rios. Excellent resort. Great food. Drinks were great at the sports bar, the pool by the beach and the buffet. The adult pool bar and service was meh. Special cudos to Abraham in the sports...More

    2  Thank Tammy P
    Response from Jorge_Hernandez_MX, General Manager at Hacienda Tres RiosResponded 1 week ago

    Tammy P, Thank you so much for all your comments and for share your experience in our resort, on behalf of our staff we appreciate. Regards,

    Fairmont Mayakoba
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    Azul Beach Resort The Fives Playa Del Carmen
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    The Royal Haciendas All Suites Resort & Spa
    3,545 reviews
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    Mahekal Beach Resort
    2,688 reviews
    #27 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Spa
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Spa
    Details
    • Price range
    • US$206 - US$1,182 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #35 Top resorts Hotel in Playa del Carmen
    • #38 Family Hotel in Playa del Carmen
    • #43 Luxury Hotel in Playa del Carmen
    • #44 Spa Hotel in Playa del Carmen
    • #47 On the Beach Hotel in Playa del Carmen
    • #48 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 273
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Orbitz, Booking.com, Travelocity, TravelUp, Expedia, Prestigia, Hotels.com, HotelsforEveryone, Cheap Tickets, HotelQuickly, Hotwire, TripOnline SA, Cancelon, getaroom.com and Evoline ltd so you can book your Hacienda Tres Rios reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hacienda Tres Rios Hotel Playa Del Carmen ,
    • Hacienda Tres Rios Playa Del Carmen, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (3567)
    Pool & Beach (808)
    Room & Suite (647)
    Dining (281)
    Hotel & Grounds (2172)
    Family and Play Areas (68)
    Bathroom (21)
    Business Centre & Event Rooms (5)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Melissa L
    21 July 2017|
    Answer
    Response from JWehrle | Property representative |
    That area is for Private Residence Club members but you can check with the Concierge after you arrive.
    0
    Votes
    Google Translation
    Joan S
    19 July 2017|
    Answer
    Response from JWehrle | Property representative |
    Yes, there are taxicabs available.
    0
    Votes
    Google Translation
    kcomber
    17 July 2017|
    Answer Show all 2 answers
    Response from JWehrle | Property representative |
    The presentation is not mandatory and you will be treated the same if you accept or not.
    0
    Votes
    Google Translation
    Room Tips
    "The bartenders on the beach are amazing! take a nap on the comfy beach beds!"
    Read review
    "Room 1317 has a Jacuzzi and a nice view"
    Read review
    "If you can try to get anything facing the pool/beach do it. Also Herencia Rooms are really nice!"
    Read review
    "become a member!"
    Read review
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