We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
29/10/2017 30/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hacienda Tres Rios

    Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
    Save
    Lowest prices for your stay
    29/10/2017 30/10/2017
     21 people are viewing this hotel
    US$357
    US$210
    SAVE US$147
    US$301
    US$346
    Traveller (3669)
    Pool & Beach (843)
    Room & Suite (650)
    Overview
    • Excellent60%
    • Very good23%
    • Average9%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “segway tour” (196 reviews)
    “nature park” (133 reviews)
    “the grill” (335 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Deals
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$210
      View Deal
    • Check booking site for details
      US$301
      View Deal
    • Check booking site for details
      US$346
      View Deal
    View all 14 deals
    Write a Review
    Reviews (5,519)
    There are newer reviews for Hacienda Tres Rios
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1,271 - 1,275 of 3,663 reviews

    Reviewed 22 June 2015

    Beautiful resort but wish the resort had a better beach but did hear one was coming in the near future. Two outstanding employees by the names of Filiberto Yah in the Kotori area and Cony in the pool area are amazing and the resort is...More

    Thank Rhonda P
    Response from DavidZCancun_Mexico, Manager at Hacienda Tres RiosResponded 23 June 2015

    Dear Guest: Thank you for nice comments, specially on our staff whom we are proud of and thank you on their behalf. Next time you visit us remember to live a Ya’ax Che Spa experience and treat yourself to a number of signature treatments and...More

    Reviewed 22 June 2015

    We had such an awesome time during our stay at Tres Rios!!! From the day we got there (even though it rained for 2 days) we were pampered, entertained and treated like part of the family. The food was always excellent, the grounds were always...More

    1  Thank sbentley2015
    Reviewed 22 June 2015

    We arrived on Saturday morning and were met with a smile and went directly to the Sports bar while waiting to get checked in We were met with smiles, drinks and games by Alejandro, Helamen and Jonathan, from then on the team made us feel...More

    Thank ShawnKarenB
    Reviewed 20 June 2015

    Treatment from Mireyd Gonzalez was great ! The food was excellent ! This is by far one of the friendliness hotel I have been to. The hotel itself was well kept and clean. I would recommend this place anytime !

    Thank Kirk N
    Reviewed 20 June 2015 via mobile

    We stayed here for a week and me and my family befriended our server, Arely in Cafe Paris shop, and she was wonderful! Her coffee was delicious and there was a cute pattern or picture in it every time we stopped in. She also remembered...More

    Thank Myssigrace
    Secrets Capri Riviera Cancun
    9,745 reviews
    #43 of 211 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,244 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Ocean Maya Royale
    6,706 reviews
    #49 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    4,126 reviews
    #9 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$160 - US$696 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #35 Top resorts Hotel in Playa del Carmen
    • #38 Family Hotel in Playa del Carmen
    • #43 Luxury Hotel in Playa del Carmen
    • #45 Spa Hotel in Playa del Carmen
    • #47 On the Beach Hotel in Playa del Carmen
    • #48 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 273
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, TravelUp, Expedia, Hotels.com, Orbitz, Travelocity, Cheap Tickets, TripOnline SA, Hotwire, Cancelon, Evoline ltd, HotelsforEveryone and getaroom.com so you can book your Hacienda Tres Rios reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hacienda Tres Rios Hotel Playa Del Carmen ,
    • Hacienda Tres Rios Playa Del Carmen, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (3669)
    Pool & Beach (843)
    Room & Suite (650)
    Dining (287)
    Hotel & Grounds (2239)
    Family and Play Areas (71)
    Bathroom (21)
    Business Centre & Event Rooms (6)
    Nearby
    Secrets Capri Riviera Cancun
    9,745 reviews
    1.17 km away
     
    Ocean Maya Royale
    6,706 reviews
    .93 km away
     
    Grand Velas Riviera Maya
    3,244 reviews
    3.74 km away
     
    Fairmont Mayakoba
    4,126 reviews
    2.70 km away
     
    Nearby Restaurants
    hacienda amarte maroma
    27 reviews
    1.21 km away
    Saffron
    277 reviews
    3.16 km away
    Coco's Cabanas
    171 reviews
    5.12 km away
    El Puerto
    132 reviews
    2.85 km away
    Nearby Attractions
    Delphinus Riviera Maya
    812 reviews
    5.26 km away
    Tres Rios Ecopark
    191 reviews
    .02 km away
    El Caracol
    28 reviews
    1.94 km away
    Muyil
    260 reviews
    1.21 km away
    Ask a question
    Questions & Answers
    Mallory K
    11 October 2017|
    Answer
    Response from jimincancun | Property representative |
    It is hard to predict the color of the water as it depends on recent rains and ocean currents. Keep watching the pictures that themselves. guests post on Tripadvisor for updated pictures
    0
    Votes
    pedoh
    11 October 2017|
    Answer
    Response from jimincancun | Property representative |
    There are several ala carte restaurants and the dress code listed on the haciendatresrios website says dress-code "DRESS CODE: FORMAL; DRESS SHIRTS, LONG PANTS AND DRESS SHOES." This Tripadvisor website does not permit us... More
    1
    Vote
    southJerseyGuy
    27 September 2017|
    AnswerShow all 2 answers
    Response from jimincancun | Property representative |
    Although there is a bar close, the hotel does not have a swim-up bar.
    0
    Votes
    Room Tips
    "We had adjoining rooms and that was very convenient and easy. Room service was excellent."
    Read review
    "Higher rooms have a better view of the property and the water."
    Read review
    "Rooms are very nice and quiet. Due to the growth of the trees many do not have visibility of the pools or..."
    Read review
    "Your best shot at an ocean view is the third or fourth floors."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing