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Hotel Casa Ticul

858 reviews
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Traveller (485)
Room & Suite (266)
Pool & Beach (139)
Overview
  • Excellent67%
  • Very good25%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“beach clubs”(54 reviews)
“boutique hotel”(31 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
Suites
3.5 Star Hotel
All hotel details
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Rooms
31 Jan1 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (858)Write a Review
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486 results
Traveller rating
323
116
30
10
7
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LanguageEnglish
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323
116
30
10
7
Show reviews that mention
All reviewsbeach clubsboutique hotelrooftop breakfastquiet endnice breakfastsmall hotelstreet noiseevery morningflights of stairsincluded breakfastfresh fruitlocation was perfectfifth avenuelarge showerwould highly recommend this hotelroom numberjocelyn
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1 - 5 of 486 reviews
Reviewed 3 weeks ago

We booked at Koox Caribbean but were informed at check in that the property was overbooked and that we must go to Casa Ticul. The room at Casa Ticul was nice but the property was under noisy construction and was a mile north of where...More

Thank sydyer
Response from Koox_Group, Social Media Manager at Hotel Casa TiculResponded 1 week ago

Hi sydyer I would like to thank you for taking the time to let us know your comments regarding your recent visit to Hotel Casa Ticul. We are sorry that your stay has not exceeded your expectations. We assure you that we will continue working...More

Reviewed 25 November 2017

Very friendly and helpful staff, centrally located and close to playa mamitas. We enjoyed our stay and were not disturbed by noice from the streets although we were there in low season. Breakfast and cleaning was ok.More

Thank Grrrej
Response from Koox_Group, Social Media Manager at Hotel Casa TiculResponded 4 weeks ago

Hi Grrrej Thanks a lot for your review of your stay with us and it's a pleasure to know that you enjoyed the services and facilities of our Hotel Casa Ticul by Koox Luxury Collection. We really appreciate your opinion, we assure you that the...More

Reviewed 25 October 2017

This is one review I truly feel we must do. After many years of wanting to stay at Hotel Casa Ticul in Playa Del Carmen, we took the opportunity to do so last week. In a word, our experience was HORRIBLE!!!!!! To keep this review...More

3  Thank Steadman3
Response from Koox_Group, Social Media Manager at Hotel Casa TiculResponded 4 weeks ago

Hi Steadman3 We want you to know that the management of Hotel Casa Ticul has changed and now belongs to Koox luxury Collection, so we invite you to visit us again and feel at home now with our staff, attention and service. Welcome Home and...More

Reviewed 22 August 2017 via mobile

The place is in a quite good location. The rooms are not so big and have bo balcony. When we arrived at the hotel it was in maintenance. They told us it was only for one day but it lasted till the end of our...More

3  Thank Arturo-Eleonora
Reviewed 17 August 2017

Exceptional rooms for the price. Very clean and friendly front desk staff. The only downfall we experienced was the hot water does not get very hot. The good thing is, it's Mexico and it's hot outside so the lukewarm shower was not terrible. I was...More

Thank Olivia W
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Airport Transportation
Multilingual Staff
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Outdoor pool
Details
Price range
US$72 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$72 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
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Traveller (485)
Room & Suite (266)
Pool & Beach (139)
Dining (68)
Hotel & Grounds (383)
Bathroom (19)
Family and Play Areas (6)
Questions & Answers
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Room Tips
"Avoid until noisy construction is completed"
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"Book somewere else"
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"Our room was on the first floor by the pool. It was very nice and quiet."
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"not a quiet place, but that is what happnes along 5ta avenida in Playa"
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