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Luna Encantada Vacation Condos

Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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204 Reviews from our TripAdvisor Community

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Showing 195: English reviews
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Reno, Nevada
Reviewed 5 days ago NEW

Let me start with saying Tanya was great answering all of questions before our stay. Also Johnny you were awesome with all our rides to and from airport and Drivers were so very nice to work with. The condo its self was very pretty. We did have some issues. This condo is right next to a bar/restaurant and it is...

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Helpful?
Thank rickster12345992
Tijuana, Mexico
Reviewed 1 week ago

We stayed in unit H2. Two bedroom, two bath with a good view of the pool. It was one block from 5th avenue which is where all of the action is. You walk out the back gate and you are on the beach. Nice, well furnished kitchen. Large towels for the beach. The entire staff was incredibly helpful. Would definitely...

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Helpful?
Thank Julius H
Duxbury, MA
Reviewed 4 weeks ago

We stayed in unit C1 and it would get a five stars - but Fusion, the night club next door, was torn down. And the beach bar that has replaced it just received their license to play outdoor music. No big deal. Until they crank it up until 1:30am and the stage is literally 20 yards from the front door...

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1Thank mikestaple
Kohler, Wisconsin
Reviewed 9 April 2017

Our group of 8 females spent 7 nights at Luna Encantada, E2. We were three 41 year olds, and five 21 year olds. The online pictures of the unit do not do it justice. I am very picky, and the unit was gorgeous. The view waking up from the master bedroom was incredible.Living room and balcony views were the same....

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Helpful?
Thank kjensenwi
Luna_Encantada_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thanks so much for your review and we are happy that you had a great time! We look forward to your next trip to Playa del Carmen and Luna Encantada!

Reviewed 6 April 2017 via mobile

Lovely location, condo and beach. Group of empty nester mothers escape to Mexico. Our sons were classmates and are now in their freshman year at college. We had a great time. Very close to town( 2 blocks), right on the beach and great pool as well. Great restaurants. We have booked return trip for 2017.

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Helpful?
Thank Deb N
Luna_Encantada_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

We are so glad that you had a great vacation, thank you for your review!

Reviewed 24 March 2017

Stayed in a nice 2 BR/2BA. BUT, the fridge and freezer didn't work. And neither did the washer and/or the dryer. Instead of putting us in a unit with working appliances they made us walk over to 2 different empty condos to use theirs. Ummm, why do you rent a condo??? For the appliances, duh! Worst vacation ever...running over to...

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2Thank Jennifer R
Luna_Encantada_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thank you for you feedback and sorry for your experience. Would you tell us which unit are you refering to? So we can follow up with managing company? Have a nice day!

Houston, Texas
Reviewed 12 March 2017 via mobile

Good location and great staff. We had a three bedroom condo for 5 nights (B1). This is a beachfront condo with a small pool right on Calle 6. The condo was nice with tile showers, decent beds, and a kitchen. The air conditioning worked; the toilets, sinks and showers had hot water and drained; fridge worked, dishwasher did not; the...

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Thank NEONTHEGO
Luna_Encantada_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thank you SO much for leaving this review, we love having you stay at Luna Encantada and we look forward to your next visit!

Old Forge, New York
Reviewed 12 March 2017

This condo was more beautiful then the pictures ,Perfect spot and the staff is more then helpful. we stayed in feb.2017 and i would definitely go back there , beds comfortable pool beautiful,kitchen well equipped, Beach area is not to crowded and if you like you're waited on by the next door restaurant,Massage next door is great too. just a...

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Helpful?
Thank suzy-527
Luna_Encantada_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thanks so much for your very positive review of Luna Encantada and H1! We hope to see you again soon at Luna Encantada!

Reviewed 3 March 2017 via mobile

This was our 6th stay at Luna Encantada. The location just off of Fifth Avenue is ideal. The beach and ocean view is great. The staff is terrific - especially the Concierge, Aggie. We have stayed in several different units over the years. The past 2 years in C2. The location and floor plan iare great but it is beginning...

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Helpful?
Thank Mary D
Luna_Encantada_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thank you very much for your review, we are very pleased that you had a nice stay and the staff met your needs. See you soon!

Milwaukee, Wisconsin
Reviewed 1 March 2017

Stayed here 2/24-2/28. Such a great property and what a great location. The main shopping and dining district is right outside your door. One hour massages for $25 USD right on the beach. The ferry to Cozumel is a 5 minute walk. The only downside was that the pool was closed the last full day that we were there.

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Helpful?
Thank Jodi B
Luna_Encantada_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thank you for your positive comment. We are glad you enjoyed your stay. It is great location. We try to avoid closing the pool, but that day we had an emergency and we needed to treat the water right away. We hope to have you with us soon again!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
24 luxury condos ideally located on the beach in the charming and bustling village of Playa del Carmen. Walk to everything from your vacation home by the sea. You'll make this vacation again and again. ... more   less 

Additional Information about Luna Encantada Vacation Condos

Address: Calle 6 | Between Av 5a y ZFM, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel Class:3.5 star — Luna Encantada Vacation Condos 3.5*
Number of rooms: 24
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Also Known As:
Luna Encantada Vacation Condos Hotel Playa Del Carmen
Luna Encantada Vacation Condos Playa Del Carmen, Mexico - Riviera Maya
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Questions & Answers

Here's what travellers have asked, with answers from Luna Encantada Vacation Condos staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think all units have exceptional views and patio/balcony areas and a few that have large balconies in addition to a rooftop terrace.”
kjensenwi, 8 Apr 2017 | Read review
“All condo's face water not a bad spot in there”
suzy-527, 11 Mar 2017 | Read review
“I don't think there is a bad view, but I did like being on the third level.”
tmazeppa, 2 Feb 2017 | Read review
“H-2 is straight view to beach and quiet location.”
35kendrab, 28 Jan 2017 | Read review
“Location - Location - Location H2”
markcC7372KR, 27 Jan 2017 | Read review
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*Disclaimer
Prices are for 1 room, 2 adults
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