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Luna Encantada Vacation Condos

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185 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Scottsdale, Arizona
Reviewed 15 June 2016

We have stayed at the Luna for eight years and always enjoy the units and the great view of the ocean and Cozumel in the distance. We always have one complaint and nothing is done to fix it. Our complaint is NO english TV, all stations are in spanish except for the NFL station. On a rainy stormy day when...

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Helpful?
Thank Ray W
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thanks so much for your review and we are happy that you enjoyed your time at Luna Encantada. We will certainly communicate with the owners regarding your feedback related to television packages to see if we can improve this service to our English speaking guests.

Reviewed 13 June 2016

I colleague told me about Luna Encantada and how convenient it is to 5th and the water. We had a tremendous time. The size of the unit was perfect for a family of four. We had F1, which is ground level, 3 bedrooms and two spacious bathrooms. Maybe the best thing about it was the washer and dryer. Next time...

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Helpful?
Thank Bryce S
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thank you so much for your review and we look forward to your next stay in Luna Encantada!

Reviewed 13 June 2016

We can't say enough great things about this place. The location is perfect. It's right on the beach and a block off 5th Avenue, yet so quiet. We stayed in F1, which was awesome. The unit was very clean and well maintained. Everyone working there was extremely nice and accommodating. Our only complaint was wanting to chop down the small...

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Helpful?
Thank Stacy S
Minnesota
Reviewed 4 June 2016 via mobile

I have stayed in this condo two times now… it is unit A3....and it is amazing from the moment you walk in the door until the horrible moment when you realize you have to leave and can't stay for the rest of your life. It is beautiful, well-maintained, perfectly located, and an amazing getaway. Considering how close it is to...

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1Thank MinnesotaNellie
San Diego, California
Reviewed 30 May 2016

We have nothing but great things to say about our stay in C3 of Luna Encantada. As with any place, if there was something that needed tending to, it was taken care of once we reported it (such as no hammocks were on the roof top patio when we arrived that were in the pics on the web) & were...

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Helpful?
Thank JFennel
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Thanks so much for your review and we are happy that you had a great time! We look forward to your next trip to Playa del Carmen and Luna Encantada!

Galveston Island, Texas
Reviewed 12 May 2016

This spot is located on the water in the heart of the action. One block to 5th street. Built in a V configuration so all units have at least a glimpse of the water. Nice beach. Interior of units very nice. Walls a little thin. Very nice staff. Gated with someone maning the door. Underground parking.

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Thank GLENN W
Zionsville, Indiana
Reviewed 2 May 2016

Our room had a wonderful rooftop deck. Luna Encantada is a perfect distance to a busy street where you can walk there, but not be bothered by all the noise at night. Right on a beautiful beach! A lovely pool.

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Thank granseetori
Cleveland
Reviewed 28 April 2016

I have been to Playa several times before and this was the first time going with another couple so we decided to rent a Condo. Based on location and other reviews we settled on Luna Encantada unit A 3. This was a great choice! Right from the start in communication with the owner Amy, the experience was timely and professional....

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1Thank Matt96
Madison, Wisconsin
Reviewed 3 April 2016

Beautiful 6th street and the beach condo resort, with different room options. We were in unit B3 and it was fully functional and beautiful. We had a rooftop terrace, that had a grill and a lovely view of the sea. In the resort video, they show a hammock on the rooftop, but that is no longer there. However, we went...

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Helpful?
Thank Bill R
Spring Arbor, Michigan
Reviewed 23 March 2016

We stayed here for 10 days and just got home on Sunday. This place has a perfect location to walk to the downtown area. That said our stay was not without problems during our stay. The first was the seaweed that washed in daily. A few days the stench from the seaweed was so bad you couldn't stand to sit...

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Thank MilesAway1955

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Amenities

Highlights
  • Free Parking
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
24 luxury condos ideally located on the beach in the charming and bustling village of Playa del Carmen. Walk to everything from your vacation home by the sea. You'll make this vacation again and again. ... more   less 

Additional Information about Luna Encantada Vacation Condos

Address: Calle 6 | Between Av 5a y ZFM, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel Class:3.5 star — Luna Encantada Vacation Condos 3.5*
Number of rooms: 24
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Also Known As:
Luna Encantada Vacation Condos Hotel Playa Del Carmen
Luna Encantada Vacation Condos Playa Del Carmen, Mexico - Riviera Maya
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Questions & Answers

Here's what travellers have asked, with answers from Luna Encantada Vacation Condos staff and other travellers.
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Questions? Get answers from Luna Encantada Vacation Condos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Units on the south side are quieter; ground floor units are directly on the pool and not good for young kids”
 of 5 bubbles jackiea805, 3 Jan 2017 | Read review
“I like the units right on the beach, but really there is not a bad location here.”
 of 5 bubbles Cher_yar, 18 Nov 2016 | Read review
“I would highly recommend the Condo D2”
 of 5 bubbles 907felixr, 31 Oct 2016 | Read review
“Do not book C2! The owner will bump you days before you arrive.”
 of 5 bubbles michellerB3413VD, 31 Jul 2016 | Read review
“We loved A1 because it was on the main level. Easy access to the pool, beach and street. And beautiful views.”
  • Beautiful views from Luna Encantada.
  • Beautiful views from Luna Encantada.
  • Beautiful views from Luna Encantada.
  • Beautiful views from Luna Encantada.
  • Beautiful views from Luna Encantada.
  • Beautiful views from Luna Encantada.
  • Rainbow over the pool and ocean.
  • Night view of the moon over the ocean and pool.
 of 5 bubbles KEH-KC, 25 Jul 2016 | Read review
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