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Azul Beach Resort The Fives Playa Del Carmen

Travellers' Choice award winner
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$1,283*
US$101*
Great Deal
US$1,283*
US$593*
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Azul Beach Resort The Fives Playa Del Carmen
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5,766 Reviews from our TripAdvisor Community

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Marden, United Kingdom
Reviewed yesterday NEW

Fabulous hotel! We normally choose four and five star hotels, but this was a cut above. Most notably for the food. The 'gourmet inclusive' option avoids the 'bun fight' of the usual buffet. This is table service (bar one buffet restaurant), a la carte, beautiful food. Truly something for everyone, though. (My teen son made it his mission to eat...

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Helpful?
Thank brookerguy
Reviewed 2 days ago NEW

We had our wedding here in April 2017. It was an awesome experience and I couldn't recommend this resort enough. The staff, wedding coordinators and the venue was perfect. The moment we met with our wedding coordinators, we knew everything would run smoothly because they gave us all the confidence in the world. They made us feel very special from...

Review collected in partnership with this hotel
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Helpful?
2Thank reneed983
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

I am glad to read that our wedding coordinator team of Azul Beach Resort The Fives was up to your expectation and that you had a great time with us. Renaud Pfeifer General Manager

Milton Keynes, United Kingdom
Reviewed 2 days ago NEW

Hotel is nice, but only 4 star in my opinion. food is good quality especially the Thai & Italian. kids club was great, big thanks to Yolanda,Gaby,Eli,Ami & Sara who all worked very hard, infact all staff worked hard apart from reception staff who seemed a bit rude. lots of people complaining about poor quality rooms!!

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Helpful?
1Thank Loui285
Reviewed 2 days ago NEWvia mobile

What a great experience. My business partner and I came to escape for a week and we had the most wonderful stay. The food is great for an all-inclusive but what really made it special was the pool butler staff. Wow, what person could be anything but happy when you are greeted every day with smiles and everyone remembers your...

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Helpful?
1Thank Saundra_x
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for your fantastic review on your recent stay at Azul Beach Resort The Fives, we are delighted to read and share with our staff your incredible experience with us. It serves as a reminder that the small details can make a huge difference. Thank you for your comment on Gaby, Louis, Alex, Edgar and Cristian; we are grateful...

Toronto, Canada
Reviewed 3 days ago NEW

Summarized as my first detailed review was deleted when I was asked to log in again ...after already being logged in?!? Amazing resort, excellent food selection with options for all (favorites were the Mexican poolside grill and seas olives for lunch)! Travelling with kids: lots to borrow on the resort if you need: strollers, cribs, and even bottle warmers for...

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Helpful?
1Thank Cricket33
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

I´m glad that you liked the charm of this beautiful property, so glad to hear that you had an excellent time with us. Renaud Pfeifer General Manager

Philadelphia, Pennsylvania
Reviewed 3 days ago NEW

We recently traveled to the resort for a friend's wedding. Pros: 1. The hotel is beautiful and very clean. 2. Wi-Fi is really strong throughout the property. 3. Lots of food choices and most were very good! 4. Front desk and concierge were extremely helpful with transfers and issues we had with our room. Cons: 1. Room was very small....

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Helpful?
1Thank Shannon W
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Dear Shannon W thank you for sharing your feedback with us at Trip Advisor. After reading through your review I appreciate the positive comments that you have enjoyed the well kept and clean property and grounds as about the WiFi signal. For us it is fundamental that the customer service received during the stay of any client be of great...

Reviewed 5 days ago NEWvia mobile

Yesterday we decided to relax on the beach. Edgar looked after our every need. From making sure we were settled with our Bali bed, to having cold beverages and a good supply of towels. Edgar was awesome! He is probably the most friendly resort staff person I have ever met. Thanks Edgar!

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Helpful?
Thank Tracey W
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for appreciating the extra mile that all the staff go with their unique personal touch. Edgar is also grateful for your comments. Renaud Pfeifer General Manager

Sudbury, Ontario
Reviewed 5 days ago NEW

Amazing food, rooms, resort and staff! This place was my favourite everything, except for the beach. The beach is beautiful, the sand is lovely, however, where the ocean meets the sand is rocky and makes it a little difficult to enter the ocean effortlessly.

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Helpful?
2Thank christian_laforge
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for your visit and stay at Azul Fives By Karisma Hotel. We appreciate your excellent rating for the quality of our service and variety of our restaurants We would all be very pleased to have you back for another memorable vacation. Renaud Pfeifer General Manager

Fort McMurray, Alberta
Reviewed 6 days ago NEW

Amazing spot, great for grown ups or families. Great staff and very clean and beautiful place all around!! The food was so good, specifically the Thai restaurant and the sushi restaurant! I will definitely be back to this resort!

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Helpful?
1Thank jille782
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for your visit and stay at Azul Beach Resort The Fives Playa Del Carmen. We appreciate your excellent rating for the quality of our service and variety of our restaurants. We would all be very pleased to have you back for another memorable vacation. Renaud Pfeifer General Manager

Reviewed 1 week ago NEWvia mobile

This was my first all inclusive trip and it did not disappoint. The resort is amazing - the gardens, beach, pools, bars and restaurants - all beautiful and beyond clean! The staff that work here are what made this resort the amazing place that it is and gave me the awesome experience that I had. Every single staff member was...

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Helpful?
2Thank Stacey W
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all of our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Renaud Pfeifer General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more   less 

Additional Information about Azul Beach Resort The Fives Playa Del Carmen

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM324 - RM6,004 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort The Fives Playa Del Carmen 4.5*
Number of rooms: 524
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Travelocity, BookIt.com, Hotwire, Hotels.com, Orbitz, TravelUp, TripOnline SA, Cheap Tickets, HotelsforEveryone, getaroom.com, HotelQuickly and Evoline ltd so you can book your Azul Beach Resort The Fives Playa Del Carmen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Beach Resort The Fives Playa Del Carmen Mexico - Riviera Maya
Hotel Style:
#27 Green Hotel in Playa del Carmen
#29 Top resorts Hotel in Playa del Carmen
#36 Luxury Hotel in Playa del Carmen
#39 Spa Hotel in Playa del Carmen
#40 On the Beach Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort The Fives Playa Del Carmen staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is construction going on at one end of the resort currently. We had a room overlooking the pool and loved it!”
Cricket33, 25 Apr 2017 | Read review
“Pool accessible rooms are noisier. Rooms further from the beach are quieter, e.g. Villa 15/16. Rooms closer to the construction are noisier.”
donziej2017, 21 Apr 2017 | Read review
“swim up y pen suite”
alexsl9997, 20 Apr 2017 | Read review
“Avoid Villa 18 as they are building new blocks behind it 7am - 6pm”
  • Sky Suite 1632-1
RajuWatts, 20 Apr 2017 | Read review
“We were in building 7 and it was the perfect middle between beach and central locations.”
119katrinag, 19 Apr 2017 | Read review
5 of 5
Expedia.com
US$101* /night
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PricelineUS$1,283
Bookit.comUS$593
Orbitz.comUS$101
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*Disclaimer
Prices are for 1 room, 2 adults
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