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Azul Beach Resort The Fives Playa Del Carmen

Travellers' Choice award winner
02/04/2017 03/04/2017
1 room 2 adults 0 children
US$1,346*
US$163*
US$758*
US$1,346*
US$163*
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Azul Beach Resort The Fives Playa Del Carmen
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5,556 Reviews from our TripAdvisor Community

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Showing 4,658: English reviews
Start your review of Azul Beach Resort The Fives Playa Del Carmen
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Reviewed yesterday NEWvia mobile

Justina at breakfast and main pool bar was exceptional! She always remembered our names, gave us hugs, and is so friendly. Great service from her. Hard worker. Look out for, or ask for her. She'll treat you the best.

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Helpful?
Thank Norine V
Reviewed yesterday NEWvia mobile

I usually don't leave reviews but it's almost 11PM Mexico time and instead of sleeping or having a good time with my husband and family I am writing a review and my experience of this hotel! It's been 2 days so far and we have 5 more days to go! We first arrived and was greeted by friendly staff bellboy...

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1Thank Christa P
Reviewed yesterday NEWvia mobile

We spent a wonderful holiday in Azul Fives. Especially our dinner every evening that we had in the hotel restaurant called Flavors was awesome. Many thanks especially to our waiter Martin Mendez and Edgar!

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Thank Magdalena W
Regensburg, Germany
Reviewed yesterday NEWvia mobile

We wanted to spend our last three days in a nice resort and we definitive made the right choice! The Hotel is located directly on the beach, about 15 minutes by taxi from playa del carmen. The hotel area is very big and there are a lot of pools! The rooms were very clean and the staff was always friendly....

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Thank inesfichtinger
Reviewed yesterday NEWvia mobile

I really enjoyed my trip to mexico especially because of the amazing staff at Azul Five. They were so friendly and attentive to the guests. I was particularily impressed by Alexey and Javier in charge of the entertainment and Daniel at the lobby they were very funny and they are a big part of the reason why I had so...

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Thank Rafaëlle N
Smithville, Texas
Reviewed yesterday NEW

This was our 9th time traveling to the Mexican Caribbean and our 1st time to stay at a Gourmet All-Inclusive and we were VERY pleased! This resort was very family oriented and not a party atmosphere which fit the bill for us. We stayed here from March 12-17, 2017 for Spring Break and the resort never felt crowded even though...

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Thank MichelleLovesCancun
Alberta, Canada
Reviewed yesterday NEW

We went to Azul fives the beginning of November 2016 for a wedding. We travelled with our 4 year old and almost 2 year old. We stayed in Villa 18 and had a one bedroom suite. It was brand new and clean. The only minus was we were right beside the construction but it wasn't ever an issue for noise....

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1Thank mommytraveller2017
Richmond, Virginia
Reviewed yesterday NEW

We had a great time visiting the Azul Fives Play Del Carmen. You truly want for nothing on this fabulous vacation. We stayed the week in a sky suite. We are a family of five and had more than enough room. The food was excellent, and we had lots of choices for restaurants. I don't think we ate the same...

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16Thank ediatelevi
Winnipeg, Canada
Reviewed 2 days ago NEW

Our family of 4 just stayed at the Azul Fives from March 5th-14th, 2017. (Myself, my husband and two kids - ages 7 and 9. We booked from Winnipeg through Transat holidays and for 9 days the trip was just over $12k. (We use Air Miles so we did not pay that amount, but wanted to share so people can...

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3Thank Jennifer A
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for sharing such a detailed account of your stay. Your words are genuinely appreciated and will help us make improvements that allow us to continue providing unforgettable experiences. Renaud Pfeifer General Manager

Toronto, Canada
Reviewed 2 days ago NEW

This was our second time at Azul Fives, and, our daughter LOVED the staff and programming at the Azulitos Kids Club. Thanks so much to Yolanda, Sara, Gaby, Ely, and Edith for making her feel welcome and loved! We've been home for two months now (yes, this has taken a long time...), and she STILL talks about how much she...

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Thank travelswith2girls
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

We are happy to hear that you experienced great service from Yolanda, Sara, Gaby, Ely, and Edith we will be sure to recognize those individuals. In behalf of our entire staff, a heartfelt ¡Gracias! For your kind words. We would all be very pleased to have you back for another memorable vacation. Renaud Pfeifer General Manager

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more   less 

Additional Information about Azul Beach Resort The Fives Playa Del Carmen

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM686 - RM3,724 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Azul Beach Resort The Fives Playa Del Carmen 4*
Number of rooms: 524
Reservation Options:
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Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Beach Resort The Fives Playa Del Carmen Mexico - Riviera Maya
Hotel Style:
#28 Top resorts Hotel in Playa del Carmen
#36 Luxury Hotel in Playa del Carmen
#39 Spa Hotel in Playa del Carmen
#39 On the Beach Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort The Fives Playa Del Carmen staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are great! You won't be disappointed. We booked through Beach Bum Vacations!”
 of 5 bubbles ediatelevi, 22 Mar 2017 | Read review
“Highest number buildings (15-18 are far back and there is currently construction there)”
 of 5 bubbles JenniferA72, 21 Mar 2017 | Read review
“Views are better on the upper floors.”
 of 5 bubbles AlanRichard23, 21 Mar 2017 | Read review
“Choose Sky Suites for a Rooftop Deck”
 of 5 bubbles TravelAgentAmyZ, 20 Mar 2017 | Read review
“The essence suites were quiet and comfortable, don't let a ~7 min walk to the beach scare you off.”
 of 5 bubbles I6348YQkevink, 20 Mar 2017 | Read review
5 of 5
Expedia.com
US$163* /night
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Despegar.comUS$758
TravelocityUS$163
AMOMAUS$1,346
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*Disclaimer
Prices are for 1 room, 2 adults
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