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07/05/2017 08/05/2017
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    Azul Beach Resort The Fives Playa Del Carmen

    Predio El Limonar Fraccion 2 | Xcalacoco, Playa del Carmen 77710, Mexico
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$1,182
    US$1,283
    US$101
    US$593
    US$1,283
    Traveller (5674)
    Pool & Beach (1244)
    Room & Suite (941)
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    Overview

    • Excellent63%
    • Very good21%
    • Average8%
    • Poor3%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4.5 Star Hotel
    All hotel details
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    Generations Riviera Maya by Karisma
    1,269 reviews
    #56 of 389 hotels in Riviera Maya
     
    Azul Beach Resort Riviera Maya
    3,065 reviews
    #5 of 26 hotels in Puerto Morelos
     
    Fairmont Mayakoba
    3,585 reviews
    #7 of 213 hotels in Playa del Carmen
     
    Viceroy Riviera Maya
    1,064 reviews
    #13 of 213 hotels in Playa del Carmen
     
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Traveller rating
    Traveller type
    Time of year
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    Reviewed yesterday via mobile

    Majority of the restaurants had great service and very welcoming staff. Also, Paulina the bartender was excellent and made sure my family always had drinks. Fernando Alvarez the room service manager, was very nice and even sent chocolate covered fruit as a nice gesture. Overall,...More

    Helpful?
    Reviewed 2 days ago

    This was my second time at this resort. The first room we got was not so great for us. I travelled with a friend so when I booked it said two double beds but when we arrived it was 1 bed and a cot in...More

    Helpful?
    Response from KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen

    Thank you for your visit and stay at Azul Fives By Karisma Hotel. We appreciate your excellent rating for the quality of our service and variety of our restaurants. Renaud Pfeifer General Manager

    Reviewed 2 days ago via mobile

    It's always a challenge to find a resort to accommodate a family of five but Azul Fives does it wonderfully. The food and service is excellent. Gaby, Luis, Edgar, Alex, Cristian at the pool always exceeded our expectations. And our concierge Pasqual helped us with...More

    Helpful?
    Response from KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen

    Thank you also for appreciating the passion that all the staff put in the daily effort of delivering an excellent service; with their unique personal touch. We'd like to thank you for choosing to stay at our resort and hope so to welcome you back...More

    Reviewed 2 days ago

    Fabulous hotel! We normally choose four and five star hotels, but this was a cut above. Most notably for the food. The 'gourmet inclusive' option avoids the 'bun fight' of the usual buffet. This is table service (bar one buffet restaurant), a la carte, beautiful...More

    Review collected in partnership with this hotel
    Helpful?
    Response from KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen

    Thank you also for appreciating the passion that all the staff put in the daily effort of delivering an excellent service; with their unique personal touch. We'd like to thank you for choosing to stay at our resort and hope so to welcome you back...More

    Reviewed 3 days ago

    We had our wedding here in April 2017. It was an awesome experience and I couldn't recommend this resort enough. The staff, wedding coordinators and the venue was perfect. The moment we met with our wedding coordinators, we knew everything would run smoothly because they...More

    Review collected in partnership with this hotel
    Helpful?1  
    Response from KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen

    I am glad to read that our wedding coordinator team of Azul Beach Resort The Fives was up to your expectation and that you had a great time with us. Renaud Pfeifer General Manager

    Generations Riviera Maya by Karisma
    1,269 reviews
    #56 of 389 hotels in Riviera Maya
     
    Azul Beach Resort Riviera Maya
    3,065 reviews
    #5 of 26 hotels in Puerto Morelos
     
    Fairmont Mayakoba
    3,585 reviews
    #7 of 213 hotels in Playa del Carmen
     
    Viceroy Riviera Maya
    1,064 reviews
    #13 of 213 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Tennis Court
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$71 - US$1,403 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Green Hotel in Playa del Carmen
    • #29 Top resorts Hotel in Playa del Carmen
    • #37 Luxury Hotel in Playa del Carmen
    • #39 Spa Hotel in Playa del Carmen
    • #41 On the Beach Hotel in Playa del Carmen
    • #43 Family Hotel in Playa del Carmen
    • #79 Romantic Hotel in Playa del Carmen
    Photos
    Traveller (5674)
    Pool & Beach (1244)
    Room & Suite (941)
    Dining (806)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    PamelaChp
    My daughter has a life threatening nut allergy. Are all the restaurant staff members knowledgeable about cross contamination, and which dishes we should avoid because of possible nut ingredients?
    29 April 2017|
    Answer
    Response from RebeccaSJ8 |
    Everytime we went to any restaurant, and or room service the first thing they asked was does anyone have an allergy. I've never had that before, and it was nice to be asked
    0
    Votes
    *kara*intn
    The most recent reviews mention that reservations are required for the restaurants, while reviews from just a short while ago said no reservations were required. Please clarify if reservations are now required, and if they need to be booked days in advance.
    28 April 2017|
    Answer Show all 2 answers
    Response from RebeccaSJ8 |
    Yes, the two Italian (Arezzo) and Koh Thai were "recommended" reservations as they get busy, we made the reservations and there were always spots. The rest do not need them
    1
    Vote
    Sarah H
    In the azul fives does the suite have a door/privacy between sleeping areas? And does the sofa bed sleep 2 children? Thanks
    27 April 2017|
    Answer Show all 3 answers
    Response from RebeccaSJ8 |
    The door is a sliding wooden/glass door between the rooms, and the couch is big enough for two children.
    0
    Votes
    Room Tips
    "If you are rowdy take new section pools below rooms very loud section. If your looking for quieter go to..."
    Read review
    "There is construction going on at one end of the resort currently. We had a room overlooking the pool and..."
    Read review
    "Pool accessible rooms are noisier. Rooms further from the beach are quieter, e.g. Villa 15/16. Rooms closer..."
    Read review
    "swim up y pen suite"
    Read review