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The Fives Azul Beach Resort Playa Del Carmen

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Traveller (7830)
Pool & Beach (1501)
Room & Suite (1224)
Ratings and reviews
Certificate of Excellence
  • Excellent69%
  • Very good18%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers talk about
“gin bar”(428 reviews)
“la brasserie”(352 reviews)
“oka sushi”(127 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Rooftop Bar
Fitness centre
Kitchenette
4 Star Hotel
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The...
View all hotel information
Location and contact
Fraccionamiento El Limonar | Xcalacoco, Playa del Carmen 77710, Mexico
19.3 km to Cozumel Airport
11 restaurants are within a 2 km radius
5.8 km from Quinta Avenida
View nearby attractions and restaurants
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Reviews (8,738)
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7,303 results
Traveller rating
4,729
1,457
565
277
275
Traveller type
Time of year
LanguageEnglish
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4,729
1,457
565
277
275
Show reviews that mention
All reviewsgin barla brasserieoka sushiflavours restaurantessence sectioninfinity poolbedroom sky suitesea oliveprestige memberspool butlersthe cantinaspider monkeysroom servicekids clubgourmet inclusivefull kitchenpoolside grill
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1 - 5 of 7,303 reviews
Reviewed today via mobile

The resort is beautiful and the food is amazing. However the service is horrible. The only good service I received was from Benito the shuttle driver. He’s has a sense of humour and always got me to where I needed to go on time. His...More

Thank lsaisho
Reviewed today

Everything was truly outstanding. From the beautiful resort itself, to the amazing food to the friendly and helpful service, I have no complaints whatsoever. I would absolutely recommend this resort!!

Review collected in partnership with this hotel
Thank abpetrisano
Reviewed today

The room was great the only thing that was a problem was that the floors were slippery at times. The refrigerator was not always filled as the items were being used. I did have an issue with the people who book the excursions. I wanted...More

Review collected in partnership with this hotel
1  Thank rigoriviera
Reviewed yesterday via mobile

Wowwwww!!!!!! Martin and Rodolfo were fantastic. The food was very good and they did a great job accommodating a large group. If you stay here, do yourself a favor and make sure you go to KO THAI! Get the pad Thai and the duck breast.

Thank Bradley G
Reviewed yesterday via mobile

Great food experience thanks to the gentle waiter Martin Mendez! He helped us to choose the delicious food. Also a thankyou to Rodolfo, he was helping that night. The restaurant looks great, it felt like being in Thailand.

Thank Priscilla K
View more reviews
About
Description
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special ...More experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. Less
Hotel class
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Onsen
,
Family
,
Spa
,
Luxury
,
On the Beach
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Beachfront
Breakfast included
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Tennis Court
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Onsen
,
Family
,
Spa
,
Luxury
,
On the Beach
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Onsen
,
Family
,
Spa
,
Luxury
,
On the Beach
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Onsen
,
Family
,
Spa
,
Luxury
,
On the Beach
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (7830)
Pool & Beach (1501)
Room & Suite (1224)
Dining (972)
Family and Play Areas (86)
Amenities (63)
Business Centre & Event Rooms (36)
Questions & Answers
Ask a question
EnDorphine155
18 July 2018|
Answer
Response from Chris D | Reviewed this property |
yes but for a new building near the beach. You really don't notice
0
Votes
catin t
16 July 2018|
Answer
Response from Marlene L | Reviewed this property |
Surprisingly not as bad as 2 months ago at another resort no less than a few miles away from this one. I was pretty surprised but did make sure that we brought along repellent anyway. I would suggest to do the same as it... More
1
Vote
Room Tips
"Swim out to pool room a must and treat yourself to a cabana with picnic."
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"Provide better customer service and manage the house keeping staff better."
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"Get a ground floor unit if you can"
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"Shower is amazing, but be very careful when using the shower hose. Outside of the shower floods very easily."
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