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The Fives Beach Hotels & Residences

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Predio El Limonar Fraccion 2 Acceso Xcalacoco, Playa del Carmen 77710 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Priceline
US$146
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Free cancellation until 15/10/21
Travelocity
US$224
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Free cancellation until 18/10/21
Destinia.com
US$122
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Free cancellation until 15/10/21
Official SiteUS$229
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ZenHotels.comUS$246
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 24/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Fives Beach Hotels & Residences
Updated 24/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 305 hotels in Playa del Carmen
Escape to Our Glamorous Beachfront Resort in Playa del Carmen Hugging the white sand coast of the Caribbean Sea, The Fives Beach Hotel & Residences offers a luxurious vacation retreat in Riviera Maya, Mexico. With its chic, modern architecture at the water's edge and authentic Yucatan spirit, our AAA Four Diamond hotel is an idyllic escape for family vacations, romantic getaways, destination weddings, and honeymoons in Playa del Carmen. Indulge your senses and sink into serenity in our lavish deluxe rooms and 1-, 2 -or 3-bedroom suites or spectacular Penthouse Sky Suites, designed with contemporary Mexican design and luxuries from aromatherapy to pillow menus. Relax on the white sand beach and sip a tequila-infused cocktail from the beach bar. Renew body and spirit at Fives Spa, or lounge by our seven outdoor pools with your butler on hand. Savor global flavors at our gourmet and casual restaurants and bars. Located on the white sands of Playa del Carmen beach, 35 minutes south of Cancun International Airport and 10 minutes from charming Playa del Carmen our resort is close to all of the best attractions and adventures on the Riviera Maya. Enjoy the restaurants, nightlife, and shopping in downtown Playa del Carmen. Tee off on championship golf courses. Explore ancient Mayan ruins and eco-theme parks, and enjoy scuba diving and snorkeling in the turquoise Caribbean Sea. Or just relax in our modern architecture surrounded by cenotes and the Yucatan jungle. The Fives Beach Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples, and groups of friends. The 360-suite hotel offers the renowned All Senses Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities and the Kid’s Club caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations.
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Predio El Limonar Fraccion 2 Acceso Xcalacoco, Playa del Carmen 77710 Mexico
Name/address in local language
Getting there
Cancun Airport45 kmSee all flights
Aerodromo de Playa Del Carmen7 kmSee all flights
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15159Reviews2666Q+A100Room tips
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Amy E wrote a review 18 Sep
Kalamazoo, Michigan5 contributions3 helpful votes
The spa was my favorite part! Celeste, Gladys, Marcely and Ana made us feel the most pampered I've ever been. Their relaxation techniques before the massage were incredible with a sauna, hot tub and more. If you go to The Fives book a massage at the Spa. It's a must.
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Date of stay: September 2021Trip type: Travelled as a couple
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KLCLEswimrun wrote a review Feb 2021
Cleveland, Ohio51 contributions33 helpful votes
+1
Hotel's Favourite
We brought our 2 kids (3&5) for one week and had the best time. It was so relaxing and exactly what we needed to get away. We’re already ready to go back!! I can’t say enough about the great staff - so kind and helpful- with absolutely anything we needed. They were so accommodating. Including our concierge, Claudia. It was so nice to have someone to help us each day; and she’s awesome! Everything was also very clean. We felt very comfortable and safe and appreciated all of their protocols to sanitize and keep guests safe. The pool and beach area was amazing. Unbelievable. We loved all of the space and that it wasn’t difficult finding chairs. Each day, we bounced back and forth. Within the big pools, they had shallow areas about a foot deep which were awesome for the kids playing! And, aside from the big pool, there are pools throughout the property - which was so nice to “change the scenery” for afternoon vs morning (so spoiled, right?!). Plenty of pool bars, which was awesome for us parents too! On that note, the property itself was so beautiful and a huge plus of the resort. Big property, with varying landscape. We loved that they have a jungle walk and paths. It made it really fun for the kids. The food and restaurants were also great. No complaints. It was really nice that each restaurant had plenty of food options for kids - and they would put together anything requested outside of their normal “kid options.” All you had to do was ask. For example, we asked for grilled chicken, rice, vegetables, etc. based on the restaurant and it was no problem at all. They say you need to have reservations, but the resort occupancy was so low when we were there that it really wouldn’t have been an issue if you didn’t have them. I do wish they would have more lunch or all day food options - for snacks, lighter food, etc. For example, they have one full service sit down lunch, but they would benefit from another beach grill type restaurant (aside from the burger bar they have, and taco cart). I do think they are working on one (construction phase). The gym onsite was very nice. About 4-5 treadmills, at least one bike and one elliptical plus great weights. It looked onto the main plaza area which was nice for treadmill runs. My one word of warning/caution: they will try to offer to you to get you in a sales pitch meeting. We sat through it and it was high pressure. About an hour time commitment (no cutting it short) and it’s awkward because it is so high pressure. I feel like there has to be a better way for them to go about this. It’s a great resort and family of properties, but the sales approach could be a bit more mature. I have such wonderful memories from this trip and am appreciative for such great staff and the resort. Highly recommend!
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Date of stay: January 2021Trip type: Travelled with family
13 Helpful votes
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Response from Laura Morales, Propietario at The Fives Beach Hotels & Residences
Responded 15 Feb 2021
Dear KLCLEswimrun, Thank you for choosing us as the destination for your recent vacation and for sharing your amazing and detailed review with the TripAdvisor community. It is a great pleasure for us to know that your All Senses experience exceeded your expectations. Our number one priority is to make each guest feel at home and provide a relaxing vacation. We are glad that our team has provided excellent service because there is nothing more rewarding than receiving the praise of our valued guests and we will certainly share your kind comments with them. We appreciate your preference and we look forward to your next visit at The Fives Beach Hotel and Residences. Sensorial regards, Management team The Fives Beach Hotel and Residences
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Jorge Abud Urbiola wrote a review 18 Sep
1 contribution
Excellent hotel, all the infrastructure is perfectly maintained. The restaurants have a beautiful setup and ambiance. The activities are for everybody in the family. The pools and the beach club awesome! But the best is the nice people giving you service.
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Date of stay: September 2021Trip type: Travelled with family
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sbsmatt wrote a review 17 Sep
Scottsdale, Arizona2 contributions
The resort was very inviting. The staff was gracious and helpful. Grounds were beautifully kept and the pools were clean and warm! Since it was low season only a few restaurants were open each day. This made planning a bit of a challenge. Food was quite good. Meals were made even more enjoyable by several of the wait staff! Thank you Elias, Omar and Hermès in particular. We will be back!
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Date of stay: September 2021Trip type: Travelled with family
Room Tip: Be sure to get the weekly calendar of events and restaurant schedule.
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Melanie Barahona wrote a review 16 Sep
2 contributions2 helpful votes
From the second we arrived, we felt very welcome. Every staff we encountered was on top of the COVID protocols of cleaning and sanitizing from the second we arrived to the second we left. The concierges were all very friendly and willing to help at all times. Making dinner reservations was quick and easy and we were always able to secure a spot at a restaurant. The food at the Fives was probably the best I've ever had at any resort, on top of the amazing ambiance each restaurant had to offer. We experienced exceptional service from Heriberto (bartender) and Alejandro (bartender at the main pool). They both made our trip extra memorable as they were super friendly, respectful and extremely hard working. Heriberto provided exceptional drink services at Natura and the Lizards. Alejandro was also so accommodating and attentive to our needs at the main pool. Edgar at the taco station in front of Flavours was also very attentive to get us a table every morning and would give great recommendations for restaurants and pools at the resort. Angel at Sea Olive always had a smile on his face and made us feel very welcomed. The size of the resort is incredible and there were so many days we had a full pool to ourselves which was nice. The beach area was accessible, clean and had great food and drink options. Overall, we had an amazing week and will definitely be returning to the Fives!
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Date of stay: September 2021
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Room Tip: Penthouse with the terrace was 100% worth the splurge.
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LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
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Frequently Asked Questions about The Fives Beach Hotels & Residences
Which popular attractions are close to The Fives Beach Hotels & Residences?
Nearby attractions include Playa (0.8 km).
What are some of the property amenities at The Fives Beach Hotels & Residences?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at The Fives Beach Hotels & Residences?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Fives Beach Hotels & Residences?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at The Fives Beach Hotels & Residences?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Fives Beach Hotels & Residences?
Conveniently located restaurants include MVNGATA Beach Club & Rooftop, Coco's Cabanas, and Arezzo Restaurant.
Are there opportunities to exercise at The Fives Beach Hotels & Residences?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Fives Beach Hotels & Residences have an airport shuttle?
Yes, The Fives Beach Hotels & Residences offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Fives Beach Hotels & Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does The Fives Beach Hotels & Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Fives Beach Hotels & Residences?
The staff speaks multiple languages, including English, Spanish, and French.