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Azul Beach Resort The Fives Playa Del Carmen

Travellers' Choice award winner
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$1,283*
US$101*
US$593*
US$1,283*
US$101*
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Azul Beach Resort The Fives Playa Del Carmen
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5,770 Reviews from our TripAdvisor Community

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There are newer reviews for Azul Beach Resort The Fives Playa Del Carmen
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Showing 4,844: English reviews
London, United Kingdom
Reviewed 21 December 2016 via mobile

Had a great stay here with our friends, the hotel was lovely, and a special thanks to all of the entertainment staff who were all amazing and made our stay even more enjoyable. Special thanks to Chuc, Edgar, Ingrid and our waiter in Flavours Restaurants Moises

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Helpful?
4Thank jo8043
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Receive my most sincere gratitude for your kind words regarding your recent stay at Azul Fives Hotel. I am glad to know how much you enjoyed while being our guest by our staff’s attentiveness whose for you are: Chuc, Edgar, Ingrid & Moises. Renaud Pfeifer General Manager

Toronto, Canada
Reviewed 20 December 2016 via mobile

We are back at Fives after an 8 month gap. Two great surprises during this return to the resort: 1. The deck walkway through the jungle (see my photos) - this is a really nice addition to the resort. Not only does it shorten the walk from the furthest buildings but also adds a uniqueness to the place. Where else...

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Helpful?
5Thank toronto_mambaba
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

I am glad to read that the team of Azul fives was up to your expectation and that you had a great time with us. Renaud Pfeifer General Manager

Toronto, Canada
Reviewed 20 December 2016 via mobile

Karisma sets the bar really high for all inclusive. There were a variety of cuisine to choose from and all very delicious and full of surprises and twists. The staff were excellent. Thank you Justina and her colleagues at La Brasserie for making us feel at home every morning for our breakfasts. 1910 is highly recommended if you love a...

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Helpful?
4Thank bobofung
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for your wonderful review and kind words. I'm very proud of each staff member at the resort and will share your comments with all. There is no better reward than to receive such comments from our guests. Renaud Pfeifer General Manager

East Dundee, Illinois
Reviewed 20 December 2016

My wife and I had and amazing time at Azul Fives. We spent 2 full weeks enjoying ourselves here at the resort and loved every minute of it. The room was luxurious and very spacious and the room service was great! The meals we ordered to the room took 20 minutes or less, which was nice. The food at each...

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Helpful?
5Thank tonyc1717
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for your lovely review and so happy that you had an amazing stay with us. We all work hard to try and exceed all our guests’ expectations and on this occasion we succeeded again! Please come back and visit us again soon. Renaud Pfeifer General Manager

Reviewed 20 December 2016

I just finished a wonderful stay at Azul Fives. The staff is great and always friendly and helpful. The entertainment staff in particular are awesome. Despite the large number of people staying at the resort they always remember your name and try to get people engaged in the different activities. Chuc was always enthusiastically leading everything from trivia to yoga.

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Helpful?
3Thank Adrian Y
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you so much for your lovely review. I am glad to read you were able to relax at Azul Fives Hotel By Karisma. Also, thank you for the especial thanks to this beautiful team. We cannot wait to welcome you back. Renaud Pfeifer General Manager

Colorado Springs, Colorado
Reviewed 20 December 2016

The property was beautiful and private. Not huge but more personal. A lot of foliage along the pools and walkways. Quite a few swim up bars and multiple restaurants with great drinks, excellent food, and great service.

Review collected in partnership with this hotel
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Helpful?
3Thank frohmanfamily
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you so much for your lovely review. I am glad to read you were able to relax at Azul Fives Hotel By Karisma. Also, thank you for the especial thanks to this beautiful team. We cannot wait to welcome you back. Renaud Pfeifer General Manager

Exeter, United Kingdom
Reviewed 19 December 2016 via mobile

Just returned from two weeks in this hotel and we had a fabulous time , the hotel is immaculate and the staff do everything they can to make your stay special, from the reception staff Pamela who helped us move to a first floor room and the beach waitress's especially Maria who even went and found me some French fries...

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Helpful?
3Thank Mandylowe
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you so much for taking the time to share your kind remarks about your experience at The Azul Fives Hotel. I am glad to hear you enjoyed your stay. Thank you for choosing our address for your vacation we do hope to welcome you in the near future. Stay Well Renaud Pfeifer General Manager

Reviewed 19 December 2016 via mobile

Azul Fives was a great family experience! Gaby is the best pool butler ever very attentive to detail! Kevin provides outstanding entertainment for both adults and kids! Jose is the best Private Butler he will cater to your every need! Azul Fives is a must!

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3Thank Angela G
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you so much for your lovely review. I am glad to read you were able to relax at Azul Fives Hotel By Karisma. Also, thank you for the especial thanks to this beautiful team. We cannot wait to welcome you back. Renaud Pfeifer General Manager

Ottawa, Canada
Reviewed 19 December 2016

Food: The food was the best thing about this resort. Many options (Sushi, Italia, Thai, French, International Buffet and snack restaurants by the beach) All were very good and up to my standard. Room: The room itself was very nice and clean with plenty of room. I was staying in Villa 18, and my room was facing the construction site....

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Helpful?
3Thank Mdot t
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for your lovely review and so happy that you had an amazing stay with us. We all work hard to try and exceed all our guests’ expectations and on this occasion we succeeded again! Please come back and visit us again soon. Renaud Pfeifer General Manager

Edmonton, Canada
Reviewed 19 December 2016

What a wonderful resort! we stayed for 8 days and had a wonderful time. The rooms were large and very modern, the staff are extremely helpful and thoughtful. We stayed for a wedding and had a wonderful time. The restaurants are fantastic, the pool never felt busy and the ocean is VERY close by. Our room service was great, special...

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Helpful?
4Thank Karey M
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

I´m glad that you liked the charm of this beautiful property, so glad to hear that you had an excellent time with us. Renaud Pfeifer General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more   less 

Additional Information about Azul Beach Resort The Fives Playa Del Carmen

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM300 - RM5,973 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort The Fives Playa Del Carmen 4.5*
Number of rooms: 524
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Travelocity, Orbitz, Hotwire, Hotels.com, TravelUp, Priceline, TripOnline SA, Cheap Tickets, HotelsforEveryone, getaroom.com, Evoline ltd and HotelQuickly so you can book your Azul Beach Resort The Fives Playa Del Carmen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Beach Resort The Fives Playa Del Carmen Mexico - Riviera Maya
Hotel Style:
#26 Green Hotel in Playa del Carmen
#29 Top resorts Hotel in Playa del Carmen
#37 Luxury Hotel in Playa del Carmen
#39 Spa Hotel in Playa del Carmen
#41 On the Beach Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort The Fives Playa Del Carmen staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are rowdy take new section pools below rooms very loud section. If your looking for quieter go to older section near lobby”
pixelcat, 27 Apr 2017 | Read review
“There is construction going on at one end of the resort currently. We had a room overlooking the pool and loved it!”
Cricket33, 25 Apr 2017 | Read review
“Pool accessible rooms are noisier. Rooms further from the beach are quieter, e.g. Villa 15/16. Rooms closer to the construction are noisier.”
donziej2017, 21 Apr 2017 | Read review
“swim up y pen suite”
alexsl9997, 20 Apr 2017 | Read review
“Avoid Villa 18 as they are building new blocks behind it 7am - 6pm”
  • Sky Suite 1632-1
RajuWatts, 20 Apr 2017 | Read review
5 of 5
Expedia.com
US$101* /night
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Bookit.comUS$593
Orbitz.comUS$101
PricelineUS$1,283
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Prices are for 1 room, 2 adults
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