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Azul Beach Resort The Fives Playa Del Carmen

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Azul Beach Resort The Fives Playa Del Carmen
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There are newer reviews for Azul Beach Resort The Fives Playa Del Carmen
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Showing 4,840: English reviews
Reviewed 10 December 2016

This was our third time to the Playa del Carmen area. By far, and I mean by far this was the best experience we've ever had. The resort is clean, very clean. I saw the maid staff wash the outside patio chairs from top to bottom, rinsed out bucket, refill and do two more chairs and a cocktail table. Amazing...

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Thank Steve B
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

It was a true pleasure to be your hosts of this holiday and we all hope that you will not leave it too long before you choose to visit us again. Renaud Pfeifer General Manager

Reviewed 10 December 2016 via mobile

I spend few days in hotel. I like service pool workers , specialy Gaby. All day with smile, politly help for any request. All workers shoud be like her. Service deluxe. Thanks a lot ! I will recomend to all my friends hotel azul five and anybody by the pool will be satisfied by Gabi's service. Once again thanks for...

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Thank Valdas L
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

It was a true pleasure to be your hosts of this holiday and we all hope that you will not leave it too long before you choose to visit us again. Renaud Pfeifer General Manager

Donora, Pennsylvania
Reviewed 9 December 2016 via mobile

I enjoyed my visit in December the weather was perfect. The hotel staff was energetic and made everyone feel welcome. The bar service was great. Fabiola our maid kept our room clean and well stocked during our stay. David Padilla our waiter was excellent bringing us beer and ceviche for lunch. We liked his service at the cafe sol so...

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Thank ellapoolboy
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

It was a true pleasure to be your hosts of this holiday and we all hope that you will not leave it too long before you choose to visit us again. Renaud Pfeifer General Manager

Chicago
Reviewed 9 December 2016 via mobile

We ended up in a double/double room because that was the availability for our dates. Overall, the design of the room was modern and clean, no complaints there. I will note that the bathroom layout is awkward for a double/double room. It's an open layout, meaning there is very little privacy at the bath area. I would imagine that most...

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Thank Leslie_B_is_Me
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for taking the time to write about your recent experience at Azul Fives by Karisma hotel. I´m very happy to read that you had an amazing stay, thank you for choosing us to celebrate such a special occasion. We look forward to welcome you once again and provide you another pleasant vacation. Renaud Pfeifer General Manager

London
Reviewed 9 December 2016

We stayed in Azul Fives for 10 nights at the end of November. On arrival we were a bit apprehensive as all the other resorts we passed on the highway from the airport had big grand "Vegas" style entrances. Azul Fives does not - you go down what looks like a side road off the main highway (lots of speed...

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2Thank Mainlad2005
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for your wonderful review and kind words. I'm very proud of each staff member at the resort and will share your comments with all. There is no better reward than to receive such comments from our guests. Renaud Pfeifer General Manager

Toledo, Ohio
Reviewed 9 December 2016

We spent a wonderful week at this beautiful resort. The room had both kitchen area, living room area with another tv, terrace and pool view. EVERYTHING was included: room service, golf cart transport to far-reaching parts of the property, re-stocked refrigerator, drinks, and all meals at outstanding gourmet restaurants. The meals were not always hot but the service was impeccable....

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2Thank Mambonjour
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

It was a true pleasure to be your hosts of this holiday and we all hope that you will not leave it too long before you choose to visit us again. Renaud Pfeifer General Manager

Pittsburgh, Pennsylvania
Reviewed 8 December 2016

Beautiful setting in the forest. Lots of walking paths to explore. Good, abundant food. Relative to other vacation sites, good entertainment quality. Great service. People who work there seem to truly like their jobs! That is always a good sign.

Review collected in partnership with this hotel
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Thank Barbara P
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for your wonderful review and kind words. I'm very proud of each staff member at the resort and will share your comments with all. There is no better reward than to receive such comments from our guests. Renaud Pfeifer General Manager

Philadelphia, Pennsylvania
Reviewed 8 December 2016 via mobile

I wanted to leave my opinion of this spa while I was here. I'll review the resort later, as it is equally worth an excellent mention. . It has been a fabulous vacation! And it's not even over yet still p....have two more days. We checked in last Saturday and it has been amazing! When you come here you must...

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Thank sp2blessed
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for your review on your recent experience at the Azul Fives by Karisma Hotel, we are happy to hear that you had such a pleasant holiday! Renaud Pfeifer General Manager

Lansdale, Pennsylvania
Reviewed 8 December 2016

This was my family's first time visiting Mexico and Azul Fives during Thanksgiving week. I did extensive research on properties in Playa del Carmen and chose Azul Fives because they offered a 2 bedroom suite for my family of 4. The property itself cannot be seen from the main road and is very tucked away. You really have no idea...

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Thank choomc
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for your review on your recent experience at the Azul Fives by Karisma Hotel, we are happy to hear that you had such a pleasant holiday! Renaud Pfeifer General Manager

Calgary, Alberta, Canada
Reviewed 8 December 2016

We stayed at this resort the week of November 25 - December 2. Travelled with another couple and a single in a 3 bedroom sky suite in one of the older buildings. The service at this resort was very attentive and warm. Always someone asking if you'd like a drink by the pool or beach. Restaurant service was fantastic as...

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2Thank Teri1705
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for your review on your recent experience at the Azul Fives by Karisma Hotel, we are happy to hear that you had such a pleasant holiday! Renaud Pfeifer General Manager

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more   less 

Additional Information about Azul Beach Resort The Fives Playa Del Carmen

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM324 - RM6,004 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort The Fives Playa Del Carmen 4.5*
Number of rooms: 524
Reservation Options:
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Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Beach Resort The Fives Playa Del Carmen Mexico - Riviera Maya
Hotel Style:
#27 Green Hotel in Playa del Carmen
#29 Top resorts Hotel in Playa del Carmen
#36 Luxury Hotel in Playa del Carmen
#39 Spa Hotel in Playa del Carmen
#40 On the Beach Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is construction going on at one end of the resort currently. We had a room overlooking the pool and loved it!”
Cricket33, 25 Apr 2017 | Read review
“Pool accessible rooms are noisier. Rooms further from the beach are quieter, e.g. Villa 15/16. Rooms closer to the construction are noisier.”
donziej2017, 21 Apr 2017 | Read review
“swim up y pen suite”
alexsl9997, 20 Apr 2017 | Read review
“Avoid Villa 18 as they are building new blocks behind it 7am - 6pm”
  • Sky Suite 1632-1
RajuWatts, 20 Apr 2017 | Read review
“We were in building 7 and it was the perfect middle between beach and central locations.”
119katrinag, 19 Apr 2017 | Read review
5 of 5