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    Azul Beach Resort The Fives Playa Del Carmen

    Predio El Limonar Fraccion 2 | Xcalacoco, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    09/08/2017 10/08/2017
    Savings alert: 23% below average rate

    The price you found is 23% lower than this hotel's average rate of US$424/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$341
    US$328
    SAVE US$13
    US$341
    US$329
    Traveller (6024)
    Pool & Beach (1280)
    Room & Suite (979)
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    Overview
    • Excellent65%
    • Very good21%
    • Average8%
    • Poor3%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Fairmont Mayakoba
    3,845 reviews
    #10 of 209 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    15,901 reviews
    #11 of 209 hotels in Playa del Carmen
     
    Generations Riviera Maya by Karisma
    1,448 reviews
    #57 of 386 hotels in Riviera Maya
     
    Grand Velas Riviera Maya
    3,136 reviews
    #2 of 209 hotels in Playa del Carmen
     
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    Rooms
    9 Aug10 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (6,198)
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    There are newer reviews for Azul Beach Resort The Fives Playa Del Carmen
    See the most recent reviews

    641 - 645 of 5,226 reviews

    Reviewed 11 March 2017 via mobile

    My husband and I visited this resort in early March and stayed for 4 nights. We arrived around 9pm on a Thursday to find that the room we had booked (1 bedroom suite) was not available so they downgraded us to a normal room. In...More

    2  Thank Meghan J
    Response from KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del CarmenResponded 14 March 2017

    Dear Meghan J, Thank you for your review, detailing your experiences from your stay with us, firstly please accepts our apologies for the areas that we fell short of expectations. We never like to hear that any guest has been disappointed with their experience and...More

    Reviewed 11 March 2017 via mobile

    This is a fabulous resort that is all about service, everyone responds "it's a pleasure" when you say thank you. The resort itself is huge and didn't feel over crowded, which was nice. Justina at the beach and Eduardo at the front desk treated us...More

    2  Thank Tanya H
    Response from KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del CarmenResponded 14 March 2017

    Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all of our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Renaud Pfeifer General Manager

    Reviewed 11 March 2017

    We booked a sky suite, and loved it. The suite was massive, with a kitchen/dining area, lounge area and toilet. Sliding doors take you through to a large bedroom with open plan bathroom with massive Jacuzzi, and separate shower and toilet cubicles. There were stairs...More

    4  Thank JoLoAberdeen
    Response from KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del CarmenResponded 14 March 2017

    Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all of our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Renaud Pfeifer General Manager

    Reviewed 11 March 2017

    Bait and switch! There were several other families we talked to in the same boat - 300 in fact! Downgraded from a one room suite to a little room as far from the pools and beach as possible. A promised refund with no dollar amount...More

    8  Thank gr8wards
    Response from KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del CarmenResponded 13 March 2017

    Dear gr8wards Thank you for your recent review , I am truly very sorry that you have experienced a change to your original reservation. unfortunately we can not identify your booking from the information displayed however our Custome services team do deal and follow up...More

    Reviewed 11 March 2017

    We are prestige members and are trying out all the Mayan resorts by Karisma. So far, we have been to Azul Beach Resort Sensatori several times, El Dorado Seaside Suites, El Dorado Maroma, and now the Fives. The theme of the Fives is that it...More

    5  Thank Chuck M
    Response from KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del CarmenResponded 11 March 2017

    We appreciate you taking the time to write a review on your recent stay. We are happy to hear that you experienced great service from Pascual, Gaby, Luis and Ricardo we will be sure to recognize her efforts. Renaud Pfeifer General Manager

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Tennis Court
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$209 - US$1,173 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Green Hotel in Playa del Carmen
    • #30 Top resorts Hotel in Playa del Carmen
    • #39 Luxury Hotel in Playa del Carmen
    • #41 Spa Hotel in Playa del Carmen
    • #42 On the Beach Hotel in Playa del Carmen
    • #43 Family Hotel in Playa del Carmen
    • #79 Romantic Hotel in Playa del Carmen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 524
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, BookIt.com, Hotels.com, Expedia, TravelUp, TripOnline SA, Travelocity, HotelsforEveryone, Cancelon, Hotwire, Agoda, Evoline ltd, getaroom.com and HotelQuickly so you can book your Azul Beach Resort The Fives Playa Del Carmen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Azul Fives By Karisma Hotel Playa Del Carmen ,
    • Azul Beach Resort The Fives Playa Del Carmen Mexico - Riviera Maya
    Add Photo Photos
    Traveller (6024)
    Pool & Beach (1280)
    Room & Suite (979)
    Dining (850)
    Hotel & Grounds (3032)
    Family and Play Areas (83)
    Bathroom (76)
    Business Centre & Event Rooms (36)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    scottrydal
    25 July 2017|
    AnswerShow all 3 answers
    Response from Sarah L | Reviewed this property |
    Yes! 24 hr room service!
    0
    Votes
    SeeTheW0rld62
    24 July 2017|
    AnswerShow all 2 answers
    Response from JelenaKarisma | Property representative |
    Hi SeeTheW0rld62, We would like to assure you that all our resorts in Riviera Maya remain safe and welcoming destinations. Please note that as a part of our Gourmet Inclusive offer we use only premium alcohol in every one... More
    0
    Votes
    S B
    24 July 2017|
    AnswerShow all 2 answers
    Response from Richardkatie | Reviewed this property |
    That sounds terrible!! We had a very horrible experience when we attended this hotel my elderly mother and father where verbally and physically assaulted one night because they asked a group of drunk people to move away from... More
    -1
    Votes
    Room Tips
    "Great rooms"
    Read review
    "All rooms that we saw were gigantic, even the 1 bedrooms."
    Read review
    "Rooms in Block 5 are closest to the beach"
    Read review
    "Balcony not terrace as terraces were too open to the outside."
    Read review
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