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Azul Beach Resort The Fives Playa Del Carmen

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Azul Beach Resort The Fives Playa Del Carmen
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5,755 Reviews from our TripAdvisor Community

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There are newer reviews for Azul Beach Resort The Fives Playa Del Carmen
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Showing 4,834: English reviews
Kitchener, Canada
Reviewed 1 December 2016

We traveled with friends and absolutely loved this resort. The rooms were very nice. The restaurants were excellent, and the bars were well stocked. The Koh Thai restaurant was our favourite, but they were all excellent. For lunch I recommend the 'La Paz' taco at the Oriola Beach Restaurant The resort grounds are immaculate and we loved the fact that...

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1Thank mightyreds99
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you so much for your lovely review. I am glad to read you were able to relax at Azul Fives Hotel By Karisma. Also, thank you for the especial thanks to this beautiful team. We cannot wait to welcome you back. Renaud Pfeifer General Manager

Lancashire, United Kingdom
Reviewed 1 December 2016

We stayed here with our young daughter in November 2016 on a 2 week holiday. The staff are so friendly and helpful, basically they can't do enough for you. The rooms had plenty of space and the Jacuzzi bath was amazing! We enjoyed the Concierge - being able to book a variety of restaurants, all of which were really nice....

Review collected in partnership with this hotel
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2Thank 416amanda
KarismaHotelsResorts, Director de Recepción at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you so much for your lovely review. I am glad to read you were able to relax at Azul Fives Hotel By Karisma. Also, thank you for the especial thanks to this beautiful team. We cannot wait to welcome you back. Renaud Pfeifer General Manager

Canada
Reviewed 1 December 2016

Just returned from a ten night destination wedding. My wife and I have watched many weddings over the years from our beach palapa but the sky deck wedding was far and away the better venue. Check in was easy...thanks to Jose...we had a wonderful butler, Pascual, who made our visit so effortless as he made reservations for us whenever we...

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Thank KennyB
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

It was a true pleasure to be your hosts of this holiday and we all hope that you will not leave it too long before you choose to visit us again. Renaud Pfeifer General Manager

Reviewed 1 December 2016 via mobile

I stayed at Azul Fives for a wedding and actually got invited to a different wedding the first day I was there even! Amazing people and atmosphere. Kevin Vande, Edgar, and Raymundo all took very good care of my the whole time. Making sure I had anything I needed and let me know what kind of events and activities were...

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2Thank Nate H
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you so much for taking the time to share your kind remarks about your experience at The Azul Fives Hotel. I am glad to hear you enjoyed your stay. Thank you for choosing our address for your vacation we do hope to welcome you in the near future. Stay Well Renaud Pfeifer General Manager

Reviewed 30 November 2016

Azul Fives is built in villas surrounded by swimming pools, our room was a little small but very comfortable. We enjoyed the bar right outside our villa which was only a short walk to the plaza where a number of a la carte restaurants were located as well as most of the nightly entertainment. This hotel is billed as a...

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Thank Averil S
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for taking the time to write about your recent experience at Azul Fives by Karisma hotel. I´m very happy to read that you had an amazing stay. Renaud Pfeifer General Manager

Reviewed 30 November 2016

Great place to stay, very clean, excellent service,friendly staff, the food is top notch. We loved the entertainment in the plaza every night EXCELLENT! My wife went to the spa and came back relaxed and felt she got every penny's worth out of it! Would deffinetly recommend anybody and every body to book a holiday here!

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Thank Terry H
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

We are delighted to hear that you enjoyed that much your holidays in this wonderful Caribbean destination. Renaud Pfeifer General Manager

Toronto, Canada
Reviewed 30 November 2016

We arrived in this beautiful resort last Friday, Nov 25 and was right away greeted by Elizabeth and an exceptional guy named Luca. He is our personal butler & took care of all our needs up to the smallest details with a friendly smile. The food is unquestionably the best so far. The Rock Circus show last night was amazing...

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Thank Mariaajax
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

It was a true pleasure to be your hosts of this holiday and we all hope that you will not leave it too long before you choose to visit us again. Renaud Pfeifer General Manager

Burnley, United Kingdom
Reviewed 29 November 2016

Immaculately presented hotel & grounds, beautiful pool set-up, and the overall service from staff was excellent.. We were disappointed by the Karisma Gourmet approach as whilst there were 6 restaurants to choose from, in fact there was a very limited menu in each of these. Being there for 2 weeks meant we tried them all more than once.

Review collected in partnership with this hotel
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Thank Terry B
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future Renaud Pfeifer General Manager

toronto
Reviewed 29 November 2016

Wonderful stay at Azul Five! The morning tacos were a special highlight ( hello Carlos & maria - such amazing service!!) , and the pool butler service was incredible! Gaby, Luis, Edgar, Antonio made sure our time by the pool & beach was incredible! Mango Popsicles, special vegetarian pizza because our friend doesn't eat meat, making sure we got a...

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Thank sandybeach123
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you so much for your review of your recent stay at Azul Fives Hotel. I´m glad to hear that our staff exceeds your expectative. We look forward to your next visit. Renaud Pfeifer General Manager

Boulder, Colorado
Reviewed 29 November 2016 via mobile

The resort has a nice beach, manicured grounds, and good food. However, there is LOUD music late into the night every night so it's like staying next to the clubs in Playa. I.e. Don't plan on sleeping at this resort.

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1Thank B A
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Dear B A, Thank you for your review, detailing your experiences from your stay with us, firstly please accepts our apologies for the areas that we fell short of expectations. We never like to hear that any guest has been disappointed with their experience and we have noted the aspects of your stay that you felt impacted your experience, making...

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Near Azul Beach Resort The Fives Playa Del Carmen

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more   less 

Additional Information about Azul Beach Resort The Fives Playa Del Carmen

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM295 - RM5,935 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort The Fives Playa Del Carmen 4.5*
Number of rooms: 524
Reservation Options:
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Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Beach Resort The Fives Playa Del Carmen Mexico - Riviera Maya
Hotel Style:
#26 Green Hotel in Playa del Carmen
#29 Top resorts Hotel in Playa del Carmen
#36 Luxury Hotel in Playa del Carmen
#38 Spa Hotel in Playa del Carmen
#40 On the Beach Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort The Fives Playa Del Carmen staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool accessible rooms are noisier. Rooms further from the beach are quieter, e.g. Villa 15/16. Rooms closer to the construction are noisier.”
donziej2017, 21 Apr 2017 | Read review
“swim up y pen suite”
alexsl9997, 20 Apr 2017 | Read review
“Avoid Villa 18 as they are building new blocks behind it 7am - 6pm”
  • Sky Suite 1632-1
RajuWatts, 20 Apr 2017 | Read review
“We were in building 7 and it was the perfect middle between beach and central locations.”
119katrinag, 19 Apr 2017 | Read review
“They all are seemed good with pool access.”
310Bond, 19 Apr 2017 | Read review
5 of 5