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Azul Fives Hotel By Karisma

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4,988 Reviews from our TripAdvisor Community

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There are newer reviews for Azul Fives Hotel By Karisma
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Showing 4,193: English reviews
Stoney Creek, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 May 2016 via mobile

This hotel will go above and beyond for your destination wedding. We went there for a friends wedding and they perfected everything for their special day. Food is great, service is great and grounds are awesome! Lots of animals to see for a curious traveller looking to see cool wildlife. 15-20 mins away from playa Del Carmen fifth avenue. Overall... More 

Helpful?
Thank JessicaLask2584
KarismaHotelsResorts, Director General at Azul Fives Hotel By Karisma, responded to this review

Thank you for taking the time to write about your recent experience at Azul Fives by Karisma hotel. I´m very happy to read that you had an amazing stay, thank you for choosing us to celebrate such a special occasion. We look forward to welcome you once again and provide you another pleasant vacation. Pascal Mongeau General Manager More 

Seattle, Washington
1 review
Reviewed 17 May 2016

There was nothing to worry about while staying at the AZUL FIVES resort. We got a great break on the price and for all inclusive package we had NOTHING to worry about. The accomodations were spacious, the food was wonderful. The drinks were flowing. Entertainment every night, relaxed atmosphere all around. Henry kept tabs on us to be sure we... More 

Review collected in partnership with this hotel

Helpful?
Thank breathe277
KarismaHotelsResorts, Director General at Azul Fives Hotel By Karisma, responded to this review

We appreciate you taking the time to post about our resort. We're happy to see you had a great vacation with us. We look forward to welcoming you again during your next visit to the Riviera Maya. Pascal Mongeau General Manager More 

1 review
Reviewed 17 May 2016 via mobile

I've felt like absolute royalty while staying here. Along with that, the staff, like Mario, who was part of activities, was very interactive and fun! It may seem pricy at first, but when you add up everything (food,drinks,etc.), you see that it's worth every penny you spend!

Helpful?
Thank ohhemg_
KarismaHotelsResorts, Director General at Azul Fives Hotel By Karisma, responded to this review

Thank you, your words are genuinely appreciated and will help us make improvements that allow us to continue providing unforgettable experiences. I you back soon to our beautiful oceanfront paradise. Pascal Mongeau General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 May 2016 via mobile

We came here for a friend's wedding. The wedding was fabulous but to be honest, if it wasn't for Mario Montes and the friendly staff here at the resort, we would not had such an amazing time. On the first day we arrived, the staff greated us with open arms. The hospitality here was very welcoming. I can truly say... More 

Helpful?
2 Thank zacefron
KarismaHotelsResorts, Director General at Azul Fives Hotel By Karisma, responded to this review

Thank you so much for taking the time to share your kind remarks about your experience at The Azul Fives Hotel. I am glad to hear you enjoyed your stay. Thank you for choosing our address for your vacation we do hope to welcome you in the near future. Pascal Mongeau General Manager More 

Colorado
Level Contributor
333 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 16 May 2016

My husband and I recently spent a week at the Azul Fives resort in Playa del Carmen for the first time. We don't usually buy into an "all inclusive" resort as the food is usually mediocre at best. We decided to give it a try at Azul Fives based on the "gourmet" food descriptions and we were not disappointed. We... More 

Helpful?
Thank Maui2014NMR
KarismaHotelsResorts, Director General at Azul Fives Hotel By Karisma, responded to this review

On behalf of all the staff of Azul Fives Hotel By Karisma, thank you for have chosen us to spend your holidays! Thank you for recognizing the hard work of Carlos, Geronimo, Alejandro, I´ll make sure to share your comments with them. Pascal Mongeau General Manager More 

1 review
Reviewed 16 May 2016 via mobile

Came here for a friend's wedding. Everything was on point: hotel rooms were nice, staff was awesome, and the wedding was beautiful. Shout out the Mario Montes (Spanish version of Zac Efron) gave us some great pointers and 411 on the place.

Helpful?
Thank John N
KarismaHotelsResorts, Director General at Azul Fives Hotel By Karisma, responded to this review

I´m glad that you liked the charm of this beautiful property, so glad to hear that you had an excellent time with us. I will let Mario Montes know that their service made your stay all the more special. Pascal Mongeau General Manager More 

Toronto, Canada
1 review
Reviewed 16 May 2016

My mother and I visited the resort in April to check it out before heading there for my wedding in June. We were pleasantly surprised at how beautiful the resort is. The staff do an amazing job at keeping the resort clean and looking it's best. We also really appreciated the amazing service and contagious smiles we were greeted with... More 

Helpful?
Thank bekind2016
KarismaHotelsResorts, Director General at Azul Fives Hotel By Karisma, responded to this review

Thank you for your lovely review and so happy that you had an amazing stay with us. We all work hard to try and exceed all our guests’ expectations and on this occasion we succeeded again! Please come back and visit us again soon...smiles. Pascal Mongeau General Manager More 

Toronto, Canada
1 review
Reviewed 16 May 2016

I visited Azul Fives last May [where I did not have the best time], but my friend and I decided to come back and try again, since everyone told us how lovely Mexico is. At Azul Fives, we felt as if we were part of the Azul Fives family, everyday when we would make our way down to the beach... More 

Helpful?
Thank lkedziora
KarismaHotelsResorts, Director General at Azul Fives Hotel By Karisma, responded to this review

Thank you so much for sharing your review. I’m happy that reflects in our hospitality. I will let Ruth & Kevin know that their service made your stay all the more special I´m glad that you liked the charm of this beautiful property, so glad to hear that you had an excellent time with us. We´ll be glad to host... More 

Calgary, Canada
2 reviews
Reviewed 16 May 2016

First time in Azul, but forth time in Karisma. - Service is definitely solid 5 starts - Beach - not bad, Azul keeps improving it, but water shoes are nice to have. - One thing we found unusual: paddle board and catamaran, which are located on the property, aren't included. Usually even low-end resorts have them included, for high-end resorts... More 

Helpful?
Thank Alexadr K
KarismaHotelsResorts, Director General at Azul Fives Hotel By Karisma, responded to this review

It honors us to receive such a compliment and encourages us to continue exceeding our clients’ expectations. Thank you also for your suggestions, we appreciate our guests opinion as we know how important it is for the continuous growth and improvement of our hotel. Pascal Mongeau General Manager More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 May 2016

A group of 50 of us just returned from Azul Fives after a week spent there for a destination wedding. Everything was amazing, from the food to the location right on the beach to the friendly, helping nature of the staff (shoutout to Ruth, Mario, Eduardo, Reyes, Orlando, Kevin, Ricardo, Claudia the wedding planner - you guys are all awesome... More 

Helpful?
2 Thank Brittney D
KarismaHotelsResorts, Director General at Azul Fives Hotel By Karisma, responded to this review

Thank you for your lovely review and so happy that you had an amazing stay with us. We all work hard to try and exceed all our guests’ expectations and on this occasion we succeeded again! Also, thank you for the especial thanks to this beautiful team. Please come back and visit us again soon. Pascal Mongeau General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more   less 

Additional Information about Azul Fives Hotel By Karisma

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Municipio de Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM710 - RM3,777 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Fives Hotel By Karisma 4.5*
Number of rooms: 475
Reservation Options:
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Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Fives Hotel By Karisma Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#11 Business Hotel in Playa del Carmen
#29 Top resorts Hotel in Playa del Carmen
#35 Luxury Hotel in Playa del Carmen
#37 Spa Hotel in Playa del Carmen
#39 On the Beach Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#81 Romantic Hotel in Playa del Carmen
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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