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Hotel Hacienda Real del Caribe

640 reviews
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Traveller (377)
Room & Suite (204)
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Overview
  • Excellent38%
  • Very good30%
  • Average16%
  • Poor6%
  • Terrible10%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Suites
3.5 Star Hotel
All hotel details
Offers from Hotel Hacienda Real del Caribe
Offers & Announcements: 30% off room rate
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (640)Write a Review
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Show reviews that mention
All reviewsinterior roompool courtyardasked for a quiet roomnoisy at nightcentral locationbars and clubsnice poolbig roomenglish channelsado bus stationquiet hotellocation is greatcoco bongofour nightsmini fridgecoffee makercancun airport
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1 - 5 of 227 reviews
Reviewed 2 weeks ago

We looked for a simple hotel to stay in Playa del Carmen and we found the Hacienda Real Hotel and it was perfect, we made are reservation via web and it was as expected, the location, room was lovely with soft beds and the staff...More

Thank Chivi13
Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del CaribeResponded 1 week ago

Hello!!! Thank you so much for your comments. Remember to check our social media to find promotions. We look forward to hosting you ! Serving you is a privilege!

Hotel's Favourite
Reviewed 28 October 2017

A great value hotel with a helpful staff led to a lovely, relaxing getaway. Playa del Carmen is a great alternative to the modern, commercialized Cancun. Numerous beaches and a great beach provide for a splendid vacation.

Review collected in partnership with this hotel
Thank Susan M
Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del CaribeResponded 4 November 2017

Hello Susan! Thank you so much for your comments for us is very important. We look forward to hosting you! Serving you is a privilege!

Reviewed 8 January 2018 via mobile

The hotel is very average. You already know it's not a resort. Clean enough and quiet enough to do the job. Right in the middle of the action. I stayed on the front side which is noisy at night but the thick sliding glass door...More

1  Thank jsc72
Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del CaribeResponded 4 weeks ago

Hello! Thank you so much for your comments. We look forward to hosting you!!! Serving you is a privilege!

Reviewed 2 January 2018

We are frequent visitors to PDC and wanted to try somewhere new. We made our reservation via Booking.com and prior to arrival we had multiple email conversations with this property all started by them. We specifically asked for a quiet room and were asked to...More

1  Thank EagerTravler
Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del CaribeResponded 3 January 2018

Hola Mr. Eager! Thank you so muh for your comments, enjoy Playa del Carmen. Happy new year, may this 2018 be filled of positive thinking. :)

Reviewed 27 December 2017

When I checked in to the hotel the reception staff were very polite. I was given a lovely room right above the hotel reception. The bed was really hard, but the room was clean and comfortable. I got no sleep on the first night. There...More

Thank IvyD-L
Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del CaribeResponded 29 December 2017

Thank you for your comments. We lool forward to hosting you! Serving you is a privilege!

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$52 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$52 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (377)
Room & Suite (204)
Pool & Beach (86)
Dining (15)
Amenities (15)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Lucio D
14 December 2017|
AnswerShow all 3 answers
Response from Laura C | Reviewed this property |
There are 3 or for room at the interior with balconies - but you have to specify this when booking the hotel.
0
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Tony B
4 October 2017|
Answer
Response from Paulina M | Property representative |
Hola, Today is sunny right now
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Tony B
30 August 2017|
Answer
Response from betti_glier | Reviewed this property |
Yes, they do..
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Room Tips
"Inside rooms are better"
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"Inside facing rooms are quiet from external noise but there are no windows to open and if the other hotel..."
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"Anything on the interior side of the hotel is good"
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"Taking note of the comments on noise, I would suggest the rooms facing inwards would be quieter; we had no..."
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