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Hotel Hacienda Real del Caribe

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Hotel Hacienda Real del Caribe
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486 Reviews from our TripAdvisor Community

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Showing 200: English reviews
Reviewed 4 January 2012

We had a HORRIBLE experience at this hotel! There are three discos about half a block away, blasting loud music until 7:00 am! Don't even think about getting a good night's sleep at this place. To top that off, the central courtyard basically functions as an echo chamber. If anyone uses the pool at night (which doesn't seem to be...

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4Thank Tenntraveller1
Portage la Prairie, Canada
Reviewed 3 January 2012

We stayed at this location for 10 days in December, just before Christmas. We were given room 304 and there we saw that the sink did not drain well. The first night in 304 looking out on the 10 Avenue, we were awaken to loud, drunken people who were coming out of Coco Bongos from 2:30am-5:30 am. Needless to say...

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3Thank Michelle C
Albany, New York
Reviewed 2 January 2012

My husband and I spent 5 nights at this hotel. The only good thing was location. Everything else was a disappointment. The hotel looks pretty at first, but has many flaws. The rooms were big, we had two beds, but only one glass, one coffee cup, one chair. The towels were dirty, old, falling apart, they desperately need to be...

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3Thank ve_blur
Pennsylvania
Reviewed 31 December 2011

The hotel itself was very attractive and the rooms were lovely and big, BUT... It was so loud at night that you could not sleep. All the noise from the nearby bars could be heard all night. We could actually hear all the songs the guy was playing on his acoustic guitar from the bar down the street. I would...

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Thank AnnaGrimm
baltimore
Reviewed 29 November 2011

My husband and I stayed at this hotel for a week the beginning of November and we both thought the hotel was ok. We arrived at the hotel at 10am and was lucky enough to get our room right away. The front desk staff were very helpful and if i had any problems they did there best to fix them....

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2Thank jiffer21225
Merida, Mexico
Reviewed 24 November 2011

Just spent 2 nights at the hcda Real, it is an ok hotel. It is old and could use some fine tuning. The room was adequate. We reserved a room with 2 queen beds, but got a small room with one queen bed. We faced the street, on the 3rd floor, and the noise at night was quite loud. The...

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Thank Debi K
Merida, Mexico
Reviewed 24 November 2011

The Hotel is located in a great spot. Arrival at the bus station and then a short walk to the hotel and shopping. The room was clean and comfortable, but the noise from the street was loud into the wee hours of the morning. We booked two nights, however when returned from shopping we were asked why we had not...

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2Thank Leslie B
Merida, Mexico
Reviewed 22 November 2011

There was not one single thing bad enough to cause us to switch hotels, but we will not be staying there again. Check in was at 3, but the room was not ready until after 4:30. We reserved two queen-sized bed, but they only had single queen size beds available. They said that they assume that couples will sleep together....

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3Thank MeridaOso
Te Puke
Reviewed 4 November 2011

this hotel appeared great value for money. fair price, good location and well appointed rooms. but nothing worked and nobody cared. numerous little things - like no plug for the bath - answer "go look under the sink". nothing there - answer "here's an old one that nearly fits". the worse ones you just couldn't laugh about.

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2Thank Peter H
Columbia, Missouri
Reviewed 4 November 2011

Pro's- The hotel was not bad for the price. It had a great location and was easy to get to pretty much anywhere. Con's- It was NOISY. Not from the inside *except the last day when a large group of young people were in the pool) but from the outside. The sliding glass door sounded as if it weren't closed...

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2Thank DvoManG

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Hacienda Real del Caribe, is characterized by its colonial style, which makes your stay an unforgettable.A few steps from the hotel, you can enjoy the beautiful 5th Avenue and the Caribbean Sea; Meet our lovely town and we'll do the rest.Our rooms have an elegant, cozy and colonial design emitting a relaxed atmosphere and thanks to our personalized service we exceed your expectations. ... more   less 

Additional Information about Hotel Hacienda Real del Caribe

Address: Av. 10 Calle 10 Norte | Col. Centro, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM195 - RM469 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Hacienda Real del Caribe 4*
Number of rooms: 58
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Also Known As:
Hotel Hacienda Real Del Caribe Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#11 Best Value Hotel in Playa del Carmen
#57 Luxury Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hacienda Real del Caribe staff and other travellers.
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Questions? Get answers from Hotel Hacienda Real del Caribe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a courtyard view are quiet”
 of 5 bubbles 293kayb, 19 Mar 2017 | Read review
“Avoid rooms with balconies facing the street if you want quiet nights.”
 of 5 bubbles rwarrior747, 17 Mar 2017 | Read review
“I recommend requesting interior rooms that are furthest away from the noise of the street.”
 of 5 bubbles Enrique317, 3 Mar 2017 | Read review
“Courtyard rooms probably are quieter.”
 of 5 bubbles mexicojane2000, 8 Feb 2017 | Read review
“The rooms in the front wing are very noisy at night.”
 of 5 bubbles Chonla, 24 Jan 2017 | Read review
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