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Hotel Hacienda Real del Caribe

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Hotel Hacienda Real del Caribe
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459 Reviews from our TripAdvisor Community

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Showing 189: English reviews
North Bay, Canada
Reviewed 2 January 2011

Maybe we had a particularly bad room, but the room we did start with had many problems: no towels, inoperable lock on the door, patio door and safe. We then asked for another room. This room had the same poorly washed towels and sheets (do they use bleach?) The next day our room wasn't cleaned in the afternoon. I've stayed...

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3Thank almac7
San Diego, California
Reviewed 30 November 2010

We just returned yesterday from an 11 day adventure in Cancun, Playa Del Carmen and Cozumel. After Cancun we booked a couple night at Hacienda Real and my wife and I were very pleased. Its clean, and the location is perfect. Couple blocks from the beach and maybe 50 yards from 5th Ave which is the main strip in PDC....

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1Thank cozydiver
Newport News, Virginia
Reviewed 22 November 2010

We typically avoid the large, all inclusives opting for small, quiet boutique hotels. We found Hacienda Real a perfect choice. It's only a city block away from the main pedestrian way (5th Ave) and two city blocks from the beach. At the same time however, it is very quiet and serence due to an open interior which surrounds the pool....

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Thank davidahrens
Superior, Colorado
Reviewed 14 November 2010

My husband and I stayed at Hacienda Real del Caribe for a few days in November. Rooms were comfortable, clean, and nicely decorated. We had room 116 which was on the 1st floor corner. We ate at adjoining Mr. Chili's for breakfast (yummy) and had drinks one afternoon there.

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Thank Alannjax
England
Reviewed 29 October 2010

We stayed here for 3 days, and were distinctly impressed with this gem of a hotel. We found it through Expedia and it was superb value at $49 US per night. The staff were all extremely helpful and friendly. The rooms were spacious, modern, well-maintained and impeccably clean. The bed was so comfortable, and we had some of the best...

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Thank saramarsdenille
San Diego
Reviewed 16 October 2010

So let's break it down: The staff is helpful and friendly, the rooms are nice and clean, the place has character, and it's in the middle of everything. The pillows are soft (although I'm pretty sure I don't need 5,000 of them), the pool is refreshing, and there's free wifi. The restaurant connected to the hotel is good too. On...

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Thank Jan V
Los Angeles, California
Reviewed 30 August 2010

Pros: location can not be better, 1 block from Quinta Avenida and 2 blocks from the beach. Convenient store and drugstore across the street, tons of restaurants around the area. Staff are very friendly. Rooms with high ceilings, comfortable bed and tons of pillows--from soft to hard. Heated tile floor in bathroom. Awesome pool. Free WIFI. Cable TV. They even...

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Thank Noli G
Orlando, Fl
Reviewed 15 August 2010

This hotel had more flaws then comforts and we would not stay here again. The hotel's design is architecturally flawed, there is a courtyard in the middle with a pool, surrounded by hotel rooms on all four sides, three floors high. Any sound is amplified when it echoes off the four walls. We asked for the quietest room because based...

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2Thank mira4581
Walnut Creek, California
Reviewed 26 July 2010

We booked this hotel for an entire week and got a fantastic deal on Expedia. Just for clarification-on trip advisor there are two hotels with similar names "Hotel Hacienda Real del Caribe" and "Hacienda Real Playa Beach Condo." As far as I can tell they are the same hotel, same pictures and everything. When we booked, our Expedia confirmation said...

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1Thank shelleykennedy
Melbourne, Australia
Reviewed 22 July 2010

The location is great if your up for a party...the hotel is right in front of coco bongos. However, if you plan on sleeping I'd choose elsewhere. When we checked into the hotel we had specifically asked for a room not on ave 10, only to be told by the lady at reception that they had a "special system" for...

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1Thank chloeb29

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Hacienda Real del Caribe, is characterized by its colonial style, which makes your stay an unforgettable.A few steps from the hotel, you can enjoy the beautiful 5th Avenue and the Caribbean Sea; Meet our lovely town and we'll do the rest.Our rooms have an elegant, cozy and colonial design emitting a relaxed atmosphere and thanks to our personalized service we exceed your expectations. ... more   less 

Additional Information about Hotel Hacienda Real del Caribe

Address: Av. 10 Calle 10 Norte | Col. Centro, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM219 - RM580 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Hacienda Real del Caribe 4*
Number of rooms: 58
Reservation Options:
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Also Known As:
Hotel Hacienda Real Del Caribe Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#16 Best Value Hotel in Playa del Carmen
#54 Luxury Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hacienda Real del Caribe staff and other travellers.
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Questions? Get answers from Hotel Hacienda Real del Caribe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Outside rooms have city noise, courtyard rooms have pool noise”
 of 5 bubbles ahesk, 17 Jan 2017 | Read review
“See summary regarding rooms. I had lots of family here”
 of 5 bubbles vacationera2014, 11 Jan 2017 | Read review
“Do not get the street-side on Calle 10”
 of 5 bubbles searious, 19 Aug 2016 | Read review
“Outside rooms with the balcony are the best; however, be prepared for some night club noise pretty much until 5am!”
 of 5 bubbles Jacqueline948, 2 Jun 2016 | Read review
“Rooms facing 10 Ave will be much quieter than those facing Calle 10.”
 of 5 bubbles Y797ILjeffc, 19 Apr 2016 | Read review
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