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    Grand Velas Riviera Maya

    Carretera Cancun Tulum Km. 62, Playa del Carmen 77710, Mexico
    011 52 322 226 8689
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    03/12/2017 04/12/2017
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     63 people are viewing this hotel
    US$1,085
    US$993
    SAVE US$92
    US$1,085
    US$993
    Traveller (2599)
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    Overview
    • Excellent83%
    • Very good12%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “sen lin” (201 reviews)
    “zen section” (150 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    5.0 Star Hotel
    All hotel details
    Offers from Grand Velas Riviera Maya
    Offers & Announcements: LAST AVAILABLE SUITES!!!
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,292)
    There are newer reviews for Grand Velas Riviera Maya
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    11 - 15 of 2,489 reviews

    Reviewed 2 weeks ago

    This resort is simply amazing! The staff, the cleanliness, and the food was seriously above all expectations for an all inclusive resort. ALL of the restuarants were included and the food was a culinary experience. Our favorites were Piaf, Cocina de Autor (be prepared to...More

    Review collected in partnership with this hotel
    2  Thank anorth2017
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 1 week ago

    It is a joy for us to provide first-time guests such as yourselves the "5-Star" experience that they truly deserve. And it´s truly a major point of pride to know that we readily surpassed your lofty expectations with the creative dishes of our 4 and...More

    Reviewed 2 weeks ago

    My sister and I stayed at the resort over a long weekend and our experience was spectacular. Room - We stayed in the Zen and had a wonderful room. This was clean with a rain shower and jacuzzi tub. Plenty of room to hang clothes...More

    1  Thank MarianNOl
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 1 week ago

    Thank you very much, Marian, firstly, for deciding on Grand Velas as the vacation spot for you and your sister, and also for sharing your great sense of delight on the entire experience. Traveling in low-season certainly has its privileges, such as more personalized service,...More

    Reviewed 2 weeks ago

    I will not delve into all the details as everything that has been TA written in a positive manner is true. The negative reviews,,, wow hard to impress. I will however mention a few tips. Firstly walk out to the beach and head left(North) ,...More

    Thank tonyhar1210167
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 1 week ago

    Tony, words alone cannot show my appreciation for having traveled all the way from beautiful Sydney, Australia to sample our unique blend of hospitality and all-inclusive luxury. And to be considered by you and your mates as being probably the best hotel in the world...More

    Reviewed 2 weeks ago via mobile

    We travelled as a family of four for a two week holiday to Mexico, staying at the Grand Velas for 10 nights in a Ambassador Queen Suite with Plunge Pool and Ocean view. We received a very warm welcome and were taken from reception at...More

    Thank Bonedoc1966
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 1 week ago

    I cannot thank you enough for firstly, selecting Grand Velas as the setting for your family´s two-week holiday, and also for taking the valued time to elaborate your thoughts and observations on the entire experience, from top to bottom. Grand Velas is a progressive hotel...More

    Reviewed 3 weeks ago

    This place is beyond words. it was amazing . we went there on a business trip and were made to feel that we were the most important guest there. I would recommend this place to everyone. Thank you for making our trip wonderful!More

    Review collected in partnership with this hotel
    Thank Tammy B
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 1 week ago

    Thank you so much, Tammy, for taking a few moments to express your amazed feelings on your Grand Velas business trip. Many times, one perceives a business trip as being just that. A schedule full of conferences and meetings then later a dinner and a...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Airport Transportation
    • Breakfast included
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$737 - US$2,188 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Playa del Carmen
    • #2 Top resorts Hotel in Playa del Carmen
    • #3 Luxury Hotel in Playa del Carmen
    • #3 On the Beach Hotel in Playa del Carmen
    • #3 Spa Hotel in Playa del Carmen
    • #17 Romantic Hotel in Playa del Carmen
    • #23 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 493
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, HotelsforEveryone, Hotwire, Hotels.com, Orbitz, Travelocity, getaroom.com, Cancelon, Evoline ltd, Cheap Tickets and TripOnline SA so you can book your Grand Velas Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen ,
    • Grand Velas All Suites And Spa Resort, Riviera Maya ,
    • Grand Velas Hotel Riviera Maya ,
    • Grand Velas Riviera Maya Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (2599)
    Pool & Beach (752)
    Room & Suite (742)
    Dining (353)
    Hotel & Grounds (1506)
    Bathroom (30)
    Family and Play Areas (20)
    Business Centre & Event Rooms (8)
    Nearby
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    2.60 km away
     
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    Nearby Restaurants
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    Coco's Cabanas
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    1.41 km away
    El Puerto
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    Piaf Restaurant
    105 reviews
    .15 km away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    Jacqueline G
    7 November 2017|
    AnswerShow all 6 answers
    Response from Joshua R | Reviewed this property |
    I am the author of the review that “badged” this resort. I’d be happy to address your concerns
    10
    Votes
    TMandy1101
    4 November 2017|
    AnswerShow all 5 answers
    Response from DirectorGVRM1 | Property representative |
    Hello; Warm greetiings and thank you for your interesting question. Our eight specialty restaurants offer an option fo all the allergies and food restricions. I recommend you to contact our pre-arrival concierge to make... More
    0
    Votes
    Google Translation
    zangwang04
    29 October 2017|
    Answer
    Response from DirectorGVRM1 | Property representative |
    Hola; Greetings from sunny Mexico. thank you very much fro your interest in Grand Velas. Winter in the Riviera Maya have the avarage temperature of 70° to 80° F and in Grand Velas we have some of the pools heated for your... More
    0
    Votes
    Google Translation
    Room Tips
    "Grand Class is very quiet, adults only I believe. Ambassador better for families."
    Read review
    "Ask for 2nd floor rooms."
    Read review
    "Zen for peace and quiet, Ambassador for convenience to pool"
    Read review
    "Either a beach room, or if in the Zen, near the Zen pool"
    Read review
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