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Residences El Faro

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Residences El Faro
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399 Reviews from our TripAdvisor Community

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Showing 330: English reviews
Reviewed 12 March 2017 via mobile

First off I want people to know this may sound crazy but trust me this review is 100 percent accurate. We stayed coral 102 March 4-11 2017. Family of 5 adults and we had no hot water for the whole week. Not just the hot water heater didnt work very good 0 the whole week . We had to boil...

1Thank doug d
Aristi H, General Manager at Residences El Faro, responded to this review

From Rentals Your Way (rental promotion agency) and Caribbean Beach Properties (management company) – To this guest we would like to extend a sincere apology for the issues they had with the hot water during their stay. The issue with the hot water heater was more serious than the management’s initial assessment and unfortunately, the issue was not correctly assessed...

Reviewed 12 March 2017

After looking around for a place in Playa Del Carmen, I came across this condo. It was perfect for my group of 8. It had 3 bedrooms and 3 bathrooms and a sleeper futon. The condo is 2 stories and it has an amazing balcony patio overlooking the pool and ocean. You can even see Cozumel. We loved the patio...

1Thank jamescN3066OO
Aurora, Ohio, United States
Reviewed 10 March 2017

I believe the place is less than 10 years old and it has serious wear. tiles missing, water seems to work better at different times.(sometimes no hot, sometimes no pressure) elevator stopped working numerous times, lights flashed on and off. The music from the discos two street over goes on all night.(starts after 10 and goes until 4 am) the...

Thank Michelle G
Reviewed 3 March 2017

We just got back from a week in Playa del Carmen having stayed at El Faro in Reef 403. My 3 stars are based on the overall experience and should not be a reflection of the property itself. Pros: Reef 403 is a lovely unit. 2 bed... 2 bath. Immaculately clean. Beautifully decorated. Fully appointed. Everything we could possibly need...

Thank cbrand
Mahomet, IL
Reviewed 1 March 2017 via mobile

We stayed in El Faro Residences Surf 208. The 2nd floor condo has 4 bedrooms and 3 bathrooms The 3 bedrooms with bathrooms attached were spacious as were the bathrooms. The 4th bedroom was smaller and off the kitchen. We used it as our grandsons room. The air conditioning in every room was wonderful. There are 2 different balconies, 1...

Thank gdstech
Chaska, Minnesota, United States
Reviewed 27 February 2017 via mobile

My wife and I rented Surf 304 for a week and thought that El Faro was a great complex in a great location. Temps in the mid to upper 80s. Pros- clean, quiet complex and one block to Fifth avenue for eating, shopping and coffee. Felt very safe and our condo unit had everything we needed. No issues with noise....

1Thank JAnders444
St. Paul, Canada
Reviewed 22 February 2017

Nice unit, no Wi Fi which meant we had to go downstairs.I have my own business so it was very inconvenient. When we arrived in our room the property rep could not get the safe to program so she gave us the key to use and she assured us that there was only one key. 3 days later I went...

1Thank DENISEF499110
Omaha, NE
Reviewed 11 February 2017 via mobile

We stayed here for a week with our two kids- ages 2 and 6 months. We had Coral 104, which was a ground level walk out unit with three bedrooms. The pool was fantastic. The kids loved it and there were plenty of chairs. The view from the room was amazing. We rented through Carribean Beach Properties and they did...

Thank brooklyn24
Rapid City, South Dakota
Reviewed 2 February 2017

We were in Coral 102, on the ground floor. Walkout to a patio with the pool just beyond. It was perfect for 6 of us. Bars, restaurants and Walmart in easy walking distance. It was a little crazy on New Years eve with packed streets, our airport transfer had to park 5 blocks away.

Thank Lorhs
Key West, Florida
Reviewed 30 January 2017

The complex is in the best location possible for those who want to be center city and on the water. Unit Reef 101 is a nice unit, showing signs of wear and tear with a couple of the amenities broken but overall pretty nice. The services of the complex were as advertised and the security people wear mostly on top...

Thank Mike C

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04/06/2017 05/06/2017
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  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our beautiful exclusive condominium property is nestled in the heart of downtown Playa del Carmen, and perfectly situated right on the beach. Our 65 suites have a fully equipped kitchen, dining and living room area. The complex is comprised of three buildings, Reef, Coral and Surf, with one, two and three bedroom suites. These individually owned condominiums are spacious and each offers its own distinct style. Owners and guests enjoy our expansive pool, or basking in the sun on our beach front lounge chairs. Enjoy the view from your balcony; the impressive colours of the Caribbean Sea. ... more   less 

Additional Information about Residences El Faro

Address: 10th Street, between 1st Avenue and the Beach | on the beach, Playa del Carmen 77710, Mexico (Formerly Encanto El Faro)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM819 - RM1,650 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Residences El Faro 3.5*
Number of rooms: 65
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Also Known As:
Encanto El Faro Hotel Playa Del Carmen
Residences El Faro Playa Del Carmen, Mexico - Riviera Maya
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Questions & Answers

Here's what travellers have asked, with answers from Residences El Faro staff and other travellers.
32 questions
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Silvana, Washington
5 months ago
Alba, Texas
9 months ago
Underwood, North Dakota, United States

See all questions (32)

Questions? Get answers from Residences El Faro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reef on quieter side, Surf next to beach club”
Jcarrlaw , 25 Apr 2017 | Read review
“Best views: Surf 208, Coral 303; Quiet: Reef/Coral block; Take 1hr massage. 30mins covers face down.”
  • Morning view of sea, pool and ground floor from coral 301
  • Looking towards balcony from kitchen of Coral 301
  • Furniture on balcony and looking into living from balcony of Coral 301
  • Looking at the sea/balcony from master bath of Coral 301
  • Looking at the sea from kitchen  of Coral 301
  • Part of balcony and entrance to balcony from both master bed and living of Coral 301
  • Looking into master bed and bath from balcony of Coral 301
GKPai, 18 Apr 2017 | Read review
“Room 205 Surf”
JReed1956, 3 Apr 2017 | Read review
“rooms in surf have view of sunrise”
oilers99, 13 Mar 2017 | Read review
“Get your property management reps phone number. The front desk doesn't help as the condos are individually owned.”
jamescN3066OO, 11 Mar 2017 | Read review
5 of 5
US$161* /night
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Prices are for 1 room, 2 adults
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