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    Hacienda del Secreto

    Playa del Secreto, Lote 23 Carr. 307, KM 311 Municipio Solidaridad, Playa del Carmen 77710, Mexico
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    28/01/2018 29/01/2018
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    Traveller (145)
    Room & Suite (41)
    Pool & Beach (40)
    Overview
    • Excellent95%
    • Very good2%
    • Average1%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “sea turtles” (7 reviews)
    “private pool” (8 reviews)
    “beach toys” (3 reviews)
    Free Wifi
    Free Parking
    Beachfront
    Pool
    Restaurant
    Airport Transportation
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Laundry Service
    Butler Service
    All hotel details
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    Write a ReviewReviews (96)
    Traveller rating
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    1 - 5 of 88 reviews

    Reviewed 2 weeks ago

    The location is beautiful, the homes immaculate, and the staff willing to go out of their way for you. I would stay here again. The beach is soft, clean sand. The pools feel private and the beach traffic was nil.

    Thank 30somethingprof
    Response from HDS-CDS, Public Relations Manager at Hacienda del SecretoResponded 1 week ago

    Hi 30somethingprof, Thank you so much for your review! We are so pleased that you enjoyed your stay with us and we hope you do, indeed, stay with us again! With thanks and warm regards, Allison Janssen Marketing and Social Media Manager Hacienda del Secreto

    Reviewed 5 December 2017

    My fiancé and I have been very interested in this resort for a destination wedding unfortunately we have left numerous voicemails and sent email requests with no response. We ended up going elsewhere.More

    1  Thank CDR1979
    Response from HDS-CDS, Public Relations Manager at Hacienda del SecretoResponded 2 weeks ago

    Hello CDR1979, I sincerely apologize for the fact that you were unable to reach someone from our front office. We do try our best to make contact with all those interested in vacationing with us, and therefore apologize that your request was not met. But,...More

    Reviewed 1 November 2017

    I was greeted with a real coconut, a flower, and a HUGE smile! Stayed at Hacienda for 4 days and I only wished I'd stayed longer. Steps away from the beach, private pool, and a beautiful suite at Casa Sarita, made my stay magical. I...More

    Thank Abby G
    Response from HDS-CDS, Public Relations Manager at Hacienda del SecretoResponded 10 November 2017

    Hi Abby G, Thank you so very much for your review! We loved having you at Hacienda del Secreto, and indeed, CANNOT wait for your return. :) Thank you again! Warm wishes, Allison Janssen Marketing and Social Media Manager Hacienda del Secreto

    Reviewed 8 August 2017

    We're reluctant to write a review on such a wonderful place as we would rather keep the "secret" to ourselves! Our family just spent 3 wonderful weeks hosted by Mauricio and his crew (having been there last year too). These villas are in a secluded...More

    Thank AnBax66
    Response from HDS-CDS, Public Relations Manager at Hacienda del SecretoResponded 8 August 2017

    Hi AnBax66, Thank you so much for your review! What a wonderful treat it was to serve you and your family AGAIN! We truly value you and are so very pleased that your stay at Hacienda del Secreto was "perfect", as you say. We hope...More

    Reviewed 6 August 2017

    We were at haciënda for 10 days. We have 2 toddlers and the staff thought About everything, from Watertoys till great service at the restaurant. There is enough shadow for the kids at the beach so they can play protected from the sun. We saw...More

    Thank Linda v
    Response from HDS-CDS, Public Relations Manager at Hacienda del SecretoResponded 8 August 2017

    Hi Linda! Thank you so much for your review! We absolutely love that your family enjoyed your stay with us! Your girls are ADORABLE. You all definitely were a part of the magic here at Hacienda del Secreto, as it is such a treat to...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$300 - US$1,000 (Based on Average Rates for a Standard Room)
    • Room types
    • Suites
    • Number of rooms
    • 26
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hacienda Del Secreto Playa Del Carmen, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (145)
    Room & Suite (41)
    Pool & Beach (40)
    Dining (4)
    Hotel & Grounds (143)
    Bathroom (6)
    Family and Play Areas (5)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    Leala A
    13 February 2017|
    Answer
    Response from HDS-CDS | Property representative |
    Yes, there is a hair dryer and shampoo in all villa bathrooms. Cloths iron and sunblock provided upon request by our Housekeeping and Guest Service Staff. Cheers!!
    1
    Vote
    Mike B
    16 July 2015|
    Answer
    Response from Pmalon4 |
    Hi Mike, Did you ever get an answer? I've been trying to contact them. Thanks Trish
    0
    Votes
    Room Tips
    "Only Umakiha is not directly on the beach (set back about 30 metres), but as a result its slightly more..."
    Read review
    "Every private house is different so you can contact the owner. They are happy to help you choose the house..."
    Read review
    "Stay at any of the larger houses, they all have easy beach access."
    Read review
    "Sarita infinity pool is awesome!"
    Read review
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