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Royal Hideaway Playacar

Travellers' Choice award winner
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$374*
US$288*
Great Deal
US$315*
US$373*
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Royal Hideaway Playacar
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3,973 Reviews from our TripAdvisor Community

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Showing 3,462: English reviews
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Overland Park, Kansas
Reviewed yesterday NEW

Staff worked hard so you enjoyed everything about your stay. The food was excellent, the views were perfect. More shows at night would have been a nice upgrade, I would recommend this hotel to friends and we will come back again.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank craigk602
Fort Worth, Texas
Reviewed yesterday NEW

For anyone who is ready to be pampered and not have to think about plans for the week, this property has great amenities and a peaceful atmosphere. We met many repeat attendees that were very loyal to this little piece of paradise. They made our anniversary celebration very special.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
1Thank catherineruthh
Bristol
Reviewed yesterday NEW

I wish i could have been more positive! Lots of people return here year after year which must be good. However, lots of 'returners' we met said that standards have dropped. A lot travel over for short trips and I think dont know what the rest of the world has to offer. Lots said they thought standards had dropped and...

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Helpful?
1Thank tripperBristol
Omaha, Nebraska
Reviewed yesterday NEW

I would definitely go back the food was good the staff was very friendly the beaches are nice they have several different pools the pool service is great it is close to town if you want to go by some gifts or explore a little bit overall it was a great experience

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank brianpD5041VF
Spicewood
Reviewed yesterday NEW

My wife and I have had the true pleasure to have been here twice. My favorite spot for sun, fun and relaxing in the world. People will all ways say well did you like Hawaii the best and the answer is always no it was nice and more beautiful than Playa, but a 10 plus hour flight to Hawaii or...

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Helpful?
Thank 29randelr
Reviewed 2 days ago NEW

The Royal Hideaway Playacar is an excellent place to stay if you are looking for relaxation and not a party resort. The food was great, the staff was very friendly and helpful and the resort was very clean. The only negative thing I can say is they need to be more clear about dress code. The website says for men...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank bluer6
Guest_Experience_RH, Community Manager at Royal Hideaway Playacar, responded to this review

4. Dear bluer6, It has been a pleasure to read such a positive review in regards to our resort. It is our job to make you feel more than royalty here at the Royal Hideaway. You will always be welcome here, as your new home from home. I will be sure to show my team your kind words, which I...

Santa Clarita, California
Reviewed 2 days ago NEW

We stayed at the Royal Hideaway for 8 days/7 nights for our honeymoon. We could not recommend this place more. From the moment we got there everyone on staff was amazing and accommodating. We got settled into our room and our concierge, Alma, was beyond helpful with setting up dinner reservations for our first few nights. We went and spoke...

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Helpful?
2Thank redmonds4ever
Guest_Experience_RH, Community Manager at Royal Hideaway Playacar, responded to this review

Dear redmonds4ever, Thank you for choosing us as your holiday destination, we are so happy to read our services and facilities met overall your expectations, we will share your comments with all our departments involved in order to motived us all to keep offering nothing but the best experience. We would love to host you again, Warm regards.

Phoenix, Arizona, Usa
Reviewed 3 days ago NEW

Arrived at hotel property, that is very secure and was treated beautifully by a young lady . While waiting was offered a adult beverage, and was the start of a very nice stay at the hotel property, with a lovely room, very good variety of eating establishments and beverages at this All-Inclusive Adult Hotel. The people there treated us professionally,...

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Helpful?
Thank Ed C
Guest_Experience_RH, Community Manager at Royal Hideaway Playacar, responded to this review

Dear Valued Guest, We greatly appreciate the time you have taken to write such a wonderful review about our resort. It is a pleasure to read a review with such a detailed prospective, for our employees here, and for our future guests to relate to. I will be sure to inform our staff of your kind words, We hope to...

Reviewed 3 days ago NEW

Entire staff works to make your stay a wonderful experience. There is a high level of professionalism throughout the resort. We have always met great people seeking the same thing relaxation and fun. Beach and pool are beautiful.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
1Thank gracelia2017
Guest_Experience_RH, Community Manager at Royal Hideaway Playacar, responded to this review

Dear gracelia2017, Thank you very much for writing such a great review in regards to our hotel. I will be sure to show my team your kind words, and I hope to see your return in the near future as one of our loyal guests. Kind Regards

Reviewed 3 days ago NEW

This was my best week ever at RH and my 5th trip. The renovations are great and all completed. The deck is a greatly improved Oceanside dining experience. The service was constant and seamless. Many thanks to so many that I can't remember their names but especially to Christian, Armando, Santiago and Full of energy Cesar from aqua gym! The...

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Helpful?
2Thank Janet A
Guest_Experience_RH, Community Manager at Royal Hideaway Playacar, responded to this review

Dear Janet A, Thank you for taking the time to share your feedback regarding your recent stay at the Royal Hideaway. It is our duty to ensure our guests have a memorable experience with us and it is very rewarding to read a wonderful review such as yours. It would be our honor to serve you again in the near...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Award winning luxury all inclusive resort set along the beautiful beaches of Playa del Carmen, Mexico. Ideal setting in a serene environment for complete rest and relaxation. Adults only. Member of The Leading Hotels of the World. 2008 winner of the coveted AAA 5 Diamond Award. 11 villas with private concierge are spread throughout the property's immaculate grounds. Six gourmet restaurants serve delicasies in menu-style dining. A full service spa offers the ultimate in papmering and body treatments. Personalzied service and attention to detail set this resort a world apart. ... more   less 

Additional Information about Royal Hideaway Playacar

Address: Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico (Formerly Royal Hideaway Playacar & Occidental Resorts)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM1,254 - RM2,839 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Royal Hideaway Playacar 4.5*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Barcelo, Expedia, Booking.com, Hotwire, Travelocity, TravelUp, Hotels.com, Priceline, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Royal Hideaway Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playa Del Carmen
Royal Hideaway Mexico
Occidental Royal Hideaway
Royal Hideaway Playacar Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#12 Romantic Hotel in Playa del Carmen
#14 Green Hotel in Playa del Carmen
#18 Top resorts Hotel in Playa del Carmen
#18 Family Hotel in Playa del Carmen
#24 Spa Hotel in Playa del Carmen
#27 On the Beach Hotel in Playa del Carmen
#27 Luxury Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Royal Hideaway Playacar staff and other travellers.
522 questions
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Questions? Get answers from Royal Hideaway Playacar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid ground floor if you can as the rooms are darker due to trees.”
tripperBristol, 23 May 2017 | Read review
“every room and building seemed to have a amazing view of some part of the resort.”
redmonds4ever, 22 May 2017 | Read review
“the second floor rooms facing the ocean would appear to be the nicest rooms at the property.”
edc179, 21 May 2017 | Read review
“All rooms are well located and you can either be near the beach or near the restaurants.”
billwhc, 13 May 2017 | Read review
“As with most hotels, rooms nearer to the beach/pool.”
188bethp, 8 May 2017 | Read review
5 of 5
Bookit.com
US$288* /night
View Deal
Barcelo.comUS$315
PricelineUS$373
TravelocityUS$374
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*Disclaimer
Prices are for 1 room, 2 adults
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