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Royal Hideaway Playacar

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Traveller (4589)
Pool & Beach (1158)
Dining (699)
Overview
  • Excellent75%
  • Very good17%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“las ventanas”(424 reviews)
“the grill”(624 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Royal Hideaway Playacar
Special Offer: Join my Barceló
Hotel deals
Offers from Royal Hideaway Playacar
Special Offer: Join my Barceló
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,928)
There are newer reviews for Royal Hideaway Playacar
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4,231 results
Traveller rating
3,074
747
250
106
54
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3,074
747
250
106
54
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1,621 - 1,625 of 4,231 reviews
Reviewed 29 September 2015

Pros: Classy, quiet, upscale ambiance Cons: Upgrade bathrooms, then this would be one of world's best! Location: .Be sure and take the 25 min walk north to Playa del Carmen on the Banion tree lined sidewalk and see the upscale homes in this gated town....More

7  Thank slkusch
Response from Teresa A, Director General at Royal Hideaway PlayacarResponded 30 September 2015

Dear Slkusch, Thank you for choosing Royal Hideaway as your vacation destination. Your comments are very much appreciated and will be shared with the staff as well as your suggestions to keep improving. It is nice to hear that you really enjoyed the top notch...More

Reviewed 28 September 2015

We just returned from spending a wonderful week at the Royal Hideaway (Sept 19-26). What really sets this resort apart from the rest is the top-notch service. Everyone was so nice and attentive and I honestly don't have any complaints at all. The beach is...More

2  Thank Lindy B
Response from Teresa A, Director General at Royal Hideaway PlayacarResponded 30 September 2015

Dear Lindy B, Thank you for your kind remarks regarding your recent stay at Royal Hideaway. We are glad to hear that you enjoyed your time with us and hope that you will come back soon! Warm regards from Playa del Carmen. Teresa Alfonso General...More

Reviewed 27 September 2015

I just want to thanks RH for the best time ever, everyone in the Hotel they made my husband and me feel like royalties, special thanks to all our servers and the restaurants and beach and our concierge William thank you for make sure that...More

2  Thank Sbonilla1966
Response from Teresa A, Director General at Royal Hideaway PlayacarResponded 30 September 2015

Dear Sbonilla1966, Thank you for leaving this nice comment after your recent stay at Royal Hideaway. We are glad that we could exceed your expectations and would be very happy to welcome you back soon again! Greetings from Playa del Carmen, Teresa Alfonso General Manager

Reviewed 27 September 2015 via mobile

The best place to be. Service and attention just perfect. Great reception staff, hotel rooms were perfect! with very nice aspect looking out over the ocean. Good system for towels and meals/drinks so that you don't have to carry cards/cash around (All Inclusive). Pool was...More

1  Thank Laura P
Response from Teresa A, Director General at Royal Hideaway PlayacarResponded 30 September 2015

Dear Laura P, Thank you for choosing Royal Hideaway as your vacation destination. It is a pleasure to read that you had a wonderful time during your stay with us. We really appreciate your valuable feedback. Let us know in advance when you are coming...More

Reviewed 27 September 2015

My partner and I wanted a week to just relax and enjoy ourselves, and Royal Hideaway was just the right place for us. We just got home last night after a week there. Arrival: Check in was handled fairly quickly. They did offer us a...More

11  Thank JJBCDY
Response from Teresa A, Director General at Royal Hideaway PlayacarResponded 29 September 2015

Dear JBDY, Thank you for taking the time to provide details of your recent stay at Royal Hideaway Playacar. Your opinion is very important to us and I am sure all your positive comments are going to be well received by other Trip Advisor readers...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$387 - US$657 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Playa del Carmen
#13 Green Hotel in Playa del Carmen
#17 Top resorts Hotel in Playa del Carmen
#22 Spa Hotel in Playa del Carmen
#25 On the Beach Hotel in Playa del Carmen
#26 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$387 - US$657 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Playa del Carmen
#13 Green Hotel in Playa del Carmen
#17 Top resorts Hotel in Playa del Carmen
#22 Spa Hotel in Playa del Carmen
#25 On the Beach Hotel in Playa del Carmen
#26 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (4589)
Pool & Beach (1158)
Dining (699)
Room & Suite (522)
Family and Play Areas (21)
Amenities (13)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Pipedreamers
19 April 2018|
AnswerShow all 3 answers
Response from 1diva | Reviewed this property |
While there is complete accessibility throughout the property, here is a little tip to help with access to Azia , the Asian restaurant .Use the ramp which is located to the left of Bar Allegria( if you are facing Allegria... More
1
Vote
Angela H
19 April 2018|
Answer
Response from djmfoodies | Reviewed this property |
go tot he website and connect there
0
Votes
Richard M
19 April 2018|
Answer
Response from djmfoodies | Reviewed this property |
honestly all the rooms are great, if you want to be closer to the main pools, upgrade to lux... if you want the top, then get the presidential suite...
1
Vote
Room Tips
"All rooms have advantages"
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"The Mexican restaurant was the only disappointment."
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"No problems"
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"Room was very pleasant, only one small issue that the refrigerator did not cool the beer well."
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