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Sandos Playacar Beach Resort

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Traveller (14421)
Pool & Beach (3707)
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Overview
Hotel website
E-mail hotel
Paseo Xaman-Ha Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Sandos Playacar Beach Resort
Special Offer: Package Deal
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Reviews (14,784)
Filter reviews
7,315 results
Traveller rating
3,411
2,446
880
328
250
Traveller type
Time of year
LanguageEnglish
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3,411
2,446
880
328
250
Show reviews that mention
All reviewsmeeting pointriviera sectioncupcake cafeadult sectionhacienda suitesle gourmetavenue barcorderofestival buffetgrand buffetpremium barselect clubswim up barfrench restaurantkids clubelite poolfamily section
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1 - 5 of 7,315 reviews
Reviewed yesterday

That was what they said when we checked in and Sandos Playacar definitely lived up to the statement. I cannot say enough good things about this resort. The food was absolutely amazing! Every meal we ate was great! No complaints! Staff was extremely friendly and...More

1  Thank tsmeitner
Reviewed 4 days ago via mobile

I wish there was 0 stars available. Couple having sex daytime publicly and repeatedly in the adults only pool, and the hotel staff does not lift a finger, no warnings. Seems like it’s allowed/tolerated in here. Right place if you’re into watching public sex and...More

2  Thank ogo_zurich
Response from Web_Sandos, Director General at Sandos Playacar Beach ResortResponded 2 days ago

Dear guest, It is very unfortunate to see and read your review and what it seems to suggest, for it wrongly portraits us in a wrong and I could say misleading way as we as a hotel, will never knowingly tolerate nor accept from any...More

Reviewed 4 days ago via mobile

We had 34 people stay at the Sandos Playacar for our wedding in June and we loved it so much. The staff was amazing and our experience was so great. The wedding staff went above and beyond to make sure our wedding was exactly what...More

Thank Morgan C
Reviewed 5 days ago

Just got back from a 9 day Sandos Playacar trip with two adults, two kids (11, 6). Started a bit rocky because the front desk could not find my reservation, which I made on their website. After an hour, we finally got checked in but...More

1  Thank ericannb
Reviewed 5 days ago via mobile

Arrived with a family of 38 from 11 months to 60 years. Resort is great, something to do for all ages. Highlight so far is COCO BONGO night club. We booked the VIP Service with Daniel at the Poolside hut. Met in reception and traveled...More

2  Thank Royalty A
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Bar/Lounge
Room Service
Spa
Breakfast included
Free Internet
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Wheelchair Access
Meeting Rooms
Shuttle Bus Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Airport Transportation
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$150 - US$436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Family Hotel in Playa del Carmen
#32 Top resorts Hotel in Playa del Carmen
#43 Spa Hotel in Playa del Carmen
#46 Luxury Hotel in Playa del Carmen
#47 On the Beach Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$150 - US$436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Family Hotel in Playa del Carmen
#32 Top resorts Hotel in Playa del Carmen
#43 Spa Hotel in Playa del Carmen
#46 Luxury Hotel in Playa del Carmen
#47 On the Beach Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (14421)
Pool & Beach (3707)
Room & Suite (2108)
Dining (1011)
Family and Play Areas (460)
Business Centre & Event Rooms (155)
Amenities (67)
Questions & Answers
Ask a question
Tracie L
10 August 2018|
AnswerShow all 2 answers
Response from AnaSurreyEngland | Reviewed this property |
Hotel shop is very expensive your best bet is to go to the local plaza (10 min walk,) or go to Wal-Mart in town
1
Vote
mamamia71
5 August 2018|
AnswerShow all 2 answers
Response from Malcolm N | Reviewed this property |
There was seaweed there when we stayed in May they cleaned it up daily.. But wasn't too bad once you got into the sea
2
Votes
Ramon C
2 August 2018|
Answer
Response from MrC45 | Reviewed this property |
Hi There was bar dedicated to the World Cup. Had loads of screens etc. Cant imagine they would just take all that down.
0
Votes
Room Tips
"If you go as a couple, get the Select, Adults-Only! Definitely worth it for the quiet and drink and pool..."
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"Order of rooms from the beach - Beach, Hacienda, Family, Adult"
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"The family rooms are the closest to the beach. Adults zone is the further of the resort but have their own..."
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"WE were at the Select club, so it wasnt as noisy"
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