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Sandos Playacar Beach Resort

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Sandos Playacar Beach Resort
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11,951 Reviews from our TripAdvisor Community

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There are newer reviews for Sandos Playacar Beach Resort
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Showing 6,328: English reviews
Janesville, Minnesota
Reviewed 4 days ago NEW

I just want to say that the resort was amazing. It was very clean and the working staff went out of their way to make my trip very special. We were approached by the sales staff to become members at their resort. Leila Jara showed my wife and I around the resort and we were never pressured to purchase any...

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Helpful?
Thank jodyzimbrich
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to deeply and sincerely thank you for the nice review you have posted regarding your recent stay at Sandos Playacar Beach Resort. We are very happy to know that you fully enjoyed our hotel and the services as well as the attention from our members. We are also happy...

London, Canada
Reviewed 5 days ago NEWvia mobile

Had everything we needed. Beautiful landscaping and trees. Very pretty at night. Love the Eco jungle feel. Perfect for 4 ladies looking for fun and relaxation. The shows were better quality then the last 2 all inclusives I've been to.

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Helpful?
1Thank Carolyn H
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to deeply and sincerely thank you for the nice review you have posted regarding your recent stay at Sandos Playacar Beach Resort. We are very happy to know that you had a pleasant stay with us and you left our hotel with a positive impression. We hope to have...

Vancouver
Reviewed 5 days ago NEW

There are so many mixed reviews for this place. All I can say is that it might not be perfect, but it was perfect for us. For context, this is the 5th all inclusive resort I've stayed at, and I stayed in the standard beach room, with a blue (lowest tier) bracelet. The beach - All of Playacar is fabulous,...

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Helpful?
7Thank bcBEZ
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to deeply and sincerely thank you for the nice review you have posted regarding your recent stay at Sandos Playacar Beach Resort. We are extremely happy to know that you had a wonderful stay with us regardless of the couple of observations you have made. Rest assured that we...

San Juan, Puerto Rico
Reviewed 5 days ago NEW

We were 4 rooms, and our arrival wasn't good. We got to the Hotel exhausted at midnight and the check-in process was extremely slow. It took over 40 minutes and after a 10 hour flight time with a 2 year old, that feels like 2 hours. We had requested a head of time a crib and mentioned it at check-in....

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Helpful?
1Thank HyperGirl76
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to deeply and sincerely thank you for sharing your views and comments with readers of this internet site regarding your recent stay at Sandos Playacar Beach Resort. I am extremely sorry to read of the poor impression we gave you regarding your check in process for what you describe...

St. Catharines, Canada
Reviewed 6 days ago NEW

We thoroughly enjoyed our vacation March 2 to 9 at Sandos Playacar! It was our first all-inclusive vacation as a couple, and even though we were not celebrating anything in particular, we were given "gold tablecloth" treatment from day one! The weather was wonderfully warm! We did get caught in a few rain showers early in the trip, but they...

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Helpful?
3Thank Cenote17
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to deeply and sincerely thank you for the nice review you have posted regarding your recent stay at Sandos Playacar Beach Resort. We are glad to see that you had a fabulous stay with us and left our hotel with fond memories. We hope to have the opportunity to...

Reviewed 6 days ago NEW

Overall a very good family vacation experience. Nicely organized amenities for all to enjoy. Pool, beach, friendly staff. cupcake cafe. SPECIAL NOTE: great restaurants - Asiana (server Gloria!!) High quality service and food.

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Helpful?
Thank Rick F
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to deeply and sincerely thank you for the nice review you have posted regarding your recent stay at Sandos Playacar Beach Resort. We are extremely happy to know that you had a wonderful stay with us. We hope to have the opportunity to welcome you back to your new...

Reviewed 6 days ago NEW

Just got back from a fantastic week here. Pure bliss. Festival Buffet is awesome, you can go vegetarian, raw, or enjoy every meat and carb you can think of. The French and Italian restaurants are fabulous - they are places I'd go to in a hot second if they were near me. The rooms were just fair, but the showers...

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Helpful?
1Thank Jennifer B
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to deeply and sincerely thank you for the nice review you have posted regarding your recent stay at Sandos Playacar Beach Resort. We are very happy to see that you and your daughter enjoyed immensely your stay with us and particularly the Yoga sections which are indeed very enriching...

New Brunswick, Canada
Reviewed 1 week ago NEW

Have been back home for a week with time to reflect. This resort is beautiful with loads of green space and wild life- you'll see an iguana, peacock, monkeys, bats, agouti, coati, lizards, grasshoppers the size of your hand, birds, and resident cats ( check out cat cafe beside the family section. You'll enjoy nice strolls through the grounds down...

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Helpful?
1Thank Dawn G
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to thank you for taking part of your time to share this review with readers of this internet site. We are glad to see that regardless of some observations you made, you had great memories, a wonderful time and loved the property and the beach. I would like to...

Markham, Canada
Reviewed 1 week ago NEW

Just returned from a trip to Sandos Playacar Beach resort March 12. An awesome family resort, great entertainment and the food was plentiful fresh and tasty. We stayed in one of the haciendas as part of our royal elite package. The hacienda was brilliant with our own private pool and hot tub (shared with 7 other units). The other units...

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Helpful?
Thank Rawlicious M
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to thank you deeply for the nice review you have posted regarding your recent stay with us at Sandos Playacar Beach Resort. We are very happy to see that you and your family had a great time in our hotel and enjoyed the food, shows, beach and particularly the...

Overland Park, Kansas
Reviewed 1 week ago

We just returned home from a trip to Sandos - Playacar Resort. We arrived on Saturday, March 11, and returned home to Kansas on March 17. We traveled with a large group of high school seniors and their parents. We were picked up from he airport in a large coach bus and traveled the hour to the resort. Upon arrival,...

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Helpful?
8Thank Manford4
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to thank you deeply for the nice review you have posted regarding your recent stay with us at Sandos Playacar Beach Resort. We are very happy to see that you and your family as well as the rest of the group traveling with you, had a great time in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 

Additional Information about Sandos Playacar Beach Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM877 - RM1,830 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Playacar Beach Resort 4*
Number of rooms: 819
Reservation Options:
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Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#33 Top resorts Hotel in Playa del Carmen
#35 Family Hotel in Playa del Carmen
#42 Luxury Hotel in Playa del Carmen
#43 Spa Hotel in Playa del Carmen
#44 On the Beach Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Sandos Playacar Beach Resort staff and other travellers.
1,357 questions
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Questions? Get answers from Sandos Playacar Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor or a corner room.”
 of 5 bubbles kevinw22, 24 Mar 2017 | Read review
“Adults Only”
 of 5 bubbles salmon525, 23 Mar 2017 | Read review
“"Long walk to main areas from Riviera section"”
 of 5 bubbles raqueld922, 23 Mar 2017 | Read review
“Basic family rooms near main pool very very convenient. Upgrade not necessary”
 of 5 bubbles 316rickf, 20 Mar 2017 | Read review
“Family section”
 of 5 bubbles dawng506, 19 Mar 2017 | Read review
5 of 5