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Sandos Playacar Beach Resort

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Sandos Playacar Beach Resort
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11,794 Reviews from our TripAdvisor Community

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There are newer reviews for Sandos Playacar Beach Resort
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Showing 6,255: English reviews
Boston, Massachusetts
Reviewed 7 December 2011

I liked the Sandos, but I can't in good conscience give it four stars and say it was "very good", it was pretty much just good. There's so many things that the hotel can do to improve and actually be a 4 star, but right now they're not doing it. I'll preface this by saying I typically stay at the...

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3Thank mmb79
Glendive, Montana
Reviewed 6 December 2011

My wife and I have just returned from a wonderful week's stay at Sandos. This was our first time at an all inclusive resort. I don't think we could have asked for better service or accomodations. We had a beach front room, not more that fifteen feet from the beach. The room was, as mentioned by several other visitors, a...

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6Thank pwcmontana
Chicago, Illinois
Reviewed 5 December 2011

Stayed the week of Thanksgiving. My family and I had a great stay. The staff was beyond exceptional. If I could hire people that did their jobs as well as these folks, I would be at the top of any JD Powers survey! Everything as far as service goes was top notch. The employees were great. For the amount of...

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3Thank Stan H
chicago
Reviewed 3 December 2011

arrived 11/24, flight was due at 740 and i hoped to catch the 840 ado bus to pdc, flight arrived a bit early and there was no wait at immigration, bags were there and no wait at customs so i was outside by 740, tried to arrange a ride from lomas but they said they couldnt take me since i...

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6Thank msmejkal
Vancouver
Reviewed 3 December 2011

My family and I picked Sandos Playacar to stay at in the beginning of November as it seemed to be a very good value for the money, but I guess it the old adage is true "You get what you pay for". We were excited to see Playa del Carmen and Cancun as we normally stay in Mazatlan at the...

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20Thank sunseeker72Vancouver
Gatineau, Canada
Reviewed 2 December 2011

First of all, let me start by saying, that I was very satisfied overall. It is a very good resort, and the service is really good. We travelled on October 1st 2011for a week. Reception: Really good service Rooms: I suggest the junior suites in Hacienda section. It is more quiet, the rooms are a bit old, but still not...

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9Thank WDW22125
Kingston, Canada
Reviewed 2 December 2011

Just home from a wonderful week at Sandos Playacar (Nov. 20-27), as part of a group of almost 40, there for a wedding. We arrived to find we'd been up-graded to the Executive club, all with rooms in the Adults only section (9000 building) with newer, more spacious rooms. It was beautiful! Our bar fridge was restocked with water, pop...

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2Thank Lucy829
New Jersey
Reviewed 2 December 2011

We stayed at Sandos Playacar from 11/18-11/22. We were booked in the older Playacar section, but requested an upgrade to the Riviera section. When we checked in there was no availability for an upgrade and we were placed in a room in the 2000 building right next to the pool and meeting point. Though this room was significantly older then...

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5Thank Zenzele1
Daytona Beach, FL
Reviewed 1 December 2011

Stayed at the Sandos Playacar Beach Resort from Nov 19-23rd. Have been to several AIs, will not return to Sandos. the Riu Resorts are far better. Rooms: Rooms on the beach are old, musty and in need of updating Rooms in the Riviera Section are much bigger, nicer and Newer, the rooms in the 9000 Section are for adults only,...

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4Thank SusanFG
Philadelphia, Pennsylvania
Reviewed 30 November 2011

My boyfriend and I are in our 30’s and love the PDC area. We have been travelling here for several years now, and have stayed at the Iberostar Paraiso and Dreams Tulum before. Each year we like to try a new resort, and this year wanted to be closer to PDC, so we researched Sandos Playacar Riviera for months before...

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4Thank kwick876

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 

Additional Information about Sandos Playacar Beach Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM906 - RM2,048 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Playacar Beach Resort 4*
Number of rooms: 819
Reservation Options:
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Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#33 Top resorts Hotel in Playa del Carmen
#35 Family Hotel in Playa del Carmen
#42 Luxury Hotel in Playa del Carmen
#43 Spa Hotel in Playa del Carmen
#44 On the Beach Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Sandos Playacar Beach Resort staff and other travellers.
1,281 questions
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Questions? Get answers from Sandos Playacar Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on south side much quieter. Beachfront. Buidling with 2000 room numbers.”
  • Our view from our room - southern end of resort. Think our room was 2118.
 of 5 bubbles Kaycee0, 27 Feb 2017 | Read review
“Visit the Sandos Caracol in Playa del Carmen for the day!”
 of 5 bubbles Joey246, 27 Feb 2017 | Read review
“Royal elite in the middle of the resort, truely the best option”
 of 5 bubbles Starrynoc1, 27 Feb 2017 | Read review
“Ocean view or poolside in Building 1 or 2 will keep you close to the Beach”
 of 5 bubbles 547lauriec, 25 Feb 2017 | Read review
“some rooms I heard were very and musty, we were fortunate enough to have a great room.”
 of 5 bubbles ycartandjen, 24 Feb 2017 | Read review
5 of 5