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Allegro Playacar

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Allegro Playacar
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4,324 Reviews from our TripAdvisor Community

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Showing 2,468: English reviews
Toronto, Canada
Reviewed 3 April 2011

We stay at the resort for three day, then had to move next door to the RIU for the rest of the week,We had so many thing that were not working the phone,the bathroom,the shower, the T.V ex... The only thing that was really great was the rooms were well cleaned everyday,but they are out dated and the railing on...

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1Thank eduward84
Oak Lake, Canada
Reviewed 31 March 2011

the staff really seem to try and are friendly. the management need to catcha boat and leave. The food is average. we have stayed at many different locations. This is not anything to brag about. location is pretty good. short distance to business area. (within walking distance) Beware of the (holiday planners) They are very smooth and will get you...

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3Thank res12345
Portage la Prairie, Canada
Reviewed 31 March 2011

Room-the smell was horrid it smells like sewage.Air conditioner leaked water.The roofs has holes that you can see right through them.No hot water or pressure the toilette didn't flush good. BAR=DISCO BAR SMELLED LIKE SEWER POOL STICKS BROKEN AND IT WAS VERY DIRTY WITH DISGUSTING SNACKS.THE POOL BAR HAD BIG LINE UPS.AND THERE WERE BARELY ANY CUPS AND THE ONES...

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3Thank 204chick
British Columbia, Canada
Reviewed 25 March 2011

Attended the second week in March 2011 as Nolitours Tours had this resort on a discount with Canjet Airlines. We knew the area very well as we have stayed at five 4star resorts three 5star on the Riviera Maya and Cozumel Is. We have been to many Sandal Resorts and other 4star resorts in four other Caribean Countries . Check...

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3Thank whitesand2travels
Orillia, Canada
Reviewed 24 March 2011

We usually shop aound for a smaller resort.Smaller resorts in Cuba has been our choice and go there once a year. We like it that way as you get to know other guests and the staff. We where ready for the older resort ,we found so was not disappointed. We arrived at 11:45 a.m to the hotel. Told right away...

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Thank shaprl1
Barrie, Canada
Reviewed 24 March 2011

Quality hotel and staff! Small homey resort feel. Superior location in the Mayan with the friendliest and attentive people in all of our travels. Staff immaculately dressed and always willing to please. Always great variety in food choices and tasty. This resort has everything to offer if your looking for sun, fun, relaxation and quality. Not an overwhelming high towering...

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1Thank Holidayspls
Seattle, Washington
Reviewed 24 March 2011

I am a firm believer in Tripadvisor after this stay. Read through all the comments-you will get the good and the bad. I like this resort. We were there for 3 days. It is not too large nor too small a resort. Nice pool, nice grounds. Nice hammocks for each room. Great staff everywhere except for front desk and management....

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1Thank ben_there_done_it
British Columbia
Reviewed 22 March 2011

The location is great. The gardens are wonderful. The rooms are in smaller buildings, with only 8 rooms in each building - much nicer than a regular hotel. The rooms are getting dated, but are kept very clean. Our air-conditioning was extremely loud with weird pop-corn popping sounds, but we just turned it off at night and put on the...

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Thank Booboo345
Manitoba
Reviewed 14 March 2011

It was our first tropical excursion so I did as much research as I could. I read all these reviews as you are doing now. Some were good, some were excellent, and some were horrible. So, when we settled on this resort, I was hoping for the best but bracing for possible problems. I have to say, in all honesty,...

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2Thank familyguyManitoba
Thunder Bay, Canada
Reviewed 12 March 2011

Had a great time at Allegro Playacar! Right on the beach! Good food,great service! Buffets have something for everyone,fresh and tasty. Only complaint was the beds are a little hard but sleepng was okay. Music and the evening show ends about 11:00. Beautiful grounds, flowers and plants. Staff were great, hard workers, ready to help please you or bring you...

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Thank BigEB

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Allegro Playacar

Address: Lote Hotelero No. 7 | Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM646 - RM1,698 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Allegro Playacar 3.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Occidental Allegro Playacar Hotel Playa Del Carmen
Allegro Playacar Occidental
Playacar Resort
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playa Del Carmen
Allegro Playacar Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#48 Top resorts Hotel in Playa del Carmen
#54 Spa Hotel in Playa del Carmen
#60 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Allegro Playacar staff and other travellers.
662 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms closest to the pool are the nicest. i would avoid rooms by the stage up front. they are noisy.”
 of 5 bubbles phylliss351, 18 Feb 2017 | Read review
“Lower numbers are close to night time entertainment. Higher numbers close to beach, pools and quiet evenings”
 of 5 bubbles mccollins33, 17 Feb 2017 | Read review
“The rooms are perfect.”
 of 5 bubbles louisf363, 17 Feb 2017 | Read review
“Pay extra to use First Club, it is a good upgrade and provides lots of perks, including the only hot tub on the property. Most of the facility is recently remodeled and the rest is in the process. Good value here.”
 of 5 bubbles 853jons, 14 Feb 2017 | Read review
“If you wish to sleep before 11pm stay away from the 10, 11 and 12 buildings”
 of 5 bubbles rafaelgU3752DJ, 10 Feb 2017 | Read review
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